We just returned from the holidays in Alpha Beach and I wouldn't recommend it.
Normally I wouldn't complain as I realise it wasn't expensive holidays but there basic standards you expect when you go 4 stars hotel. And I didn't even think about asking about air condition or sun beds when booking. And surprise:( we have been told we have to pay extra for it. Good was only June and beginning of their summer, so wasn't boiling at night. It's not possible to keep the window open as mosquitoes would eat as alive ( this is no one's fault of course).
Staff rude and not helpful. Not all of them of course, lovely foreign people, very nice and chatty. Especially the lady in the beach bar;))) and restaurant staff. But manager of reception, God she doesn't know how to keep customers happy. Every time we ask for help we got answer: "I'm not travel agency to sort it", " It's not possible" etc. Have been in different hotels before and never been treated like that. She never offer to try help. Last day when we wanted to pay for late check out as our flight was 4 am next day, she said we can't stay as the cleaner is coming straight after us and clean the room for another guests. She lied as nobody was in this room till we left (about 1 am). Why I don't know, her attitude stank.
Food ok, nothing special and a bit boring but we weren't ever hungry. No snacks between meals. Drinks available all day, not perfect, just cheap as you get in all inclusive bars so ok. . The bar closed at 11:30 and by 11:40 all lights were off so no chance to finish your drink;(
If you book any trip with the hotel you can order pack lunch but if you deiced to organise yourself forget it. You can book the trip with hotel for 20 Euros and will get pack lunch which is already included. We went by bus 3,5 euro and refused to give us food.
There was a funny smell in the room and in swimming pool so we only stayed on the beach. Beautiful beach and great views. And if we didn't have to pay for the sun beds, we wouldn't know how good are hot stones after swim in the sea;) lush!!!!
No atmosphere or fun in this hotel. Full of German people and they weren't friendly. And have to say they were treated like better category. All information in German, animation team and entertainment only for German people so it was boring But even manager told us that we should understand that as 80% of guest are German so is normal they will provide everything for them first. Hmm we fell like outsiders but lucky met some wonderful people and had good time anyway.
Poor cleaning service. Cleaners only change towels and swipe the floor, dirty bathroom and smelly pipes.
I would hardly recommend the Island, beautiful views, fabulous see:) not for snorkeling or diving. Is clear and great for swim but not much to see;)
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- Also Known As:
- Alfa Beach Hotel Rhodes, Greece