me and my partner were really looking forward to our first holiday away together but had read the reviews and were a little worried when we arrived we were put in one of the old buildings which was definately no where near the star rating it described when we booked. we werent greated and was told to just follow someone who lead us to an auwful room, their were plugs which an adult could get there finger in let alone a child. there were stains on the head boards, holes in our towels and the bathroom door had a section chopped out so the door could actually close. the general state of the room was terrible. our balcony not only had a filthy table but we had dirty knickers and a babies comforter left next to our balcony, cigarette ends and large screws lying on the broken floor boards. we complained the next morning and found we were among mainy others that didnt get what they had paid for. the service was auwful and unhelpful it was as if this came all to often to the staff who didint do anything to help, we were told to phone a number and complain to someone that was only there one day a week (2 days before we were due to leave) my partner was going to propose and had explained this to the receptionist but made no effort to try and make our stay a little better, we were so unhappy we would never return to this complex again. a very upsetting time for both of us. i will always remember the day my partner proposed but unfortunately was in a place i would never want to return to.
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- Also Known As:
- Blue Bay Deluxe Complex Rhodes Waterpark Hotel Ialissou Ialyssos