View from the room was good. We did not have sea view but still the view was gorgeous.
The bartenders behavior was very inappropriate sometimes.
The cleaning ladies cleaned up very strange times. For example, if the breakfast lasted 1-3 hours, they just had to wash the floors at the same time. The floor is then very slippery, we don´t understand why they could not do that job before or after breakfast. Once the cleaning lady leaved her dirt-water bucket right behind our door and we almost fell over it. Strange place to put a bucket...
The Cactus-hotel location is very good.
There could be little more of sun-umbrellas by the pool. Now only shadow-places where you could go was under the palm trees and many people wanted to be in the same place - shadow, because it is cooler in there.
The breakfast area is very noisy! People move the chairs all the time and the noise was disturbing. We decided to sit outside where is few tables and it is more peaceful to eat breakfast.
But then (again) the cleaning ladies just had to wash the "Cactus"-hotel sign (in front of hotel and next to breakfast area) at the same time with a hose and the water, which watered me and my ladyfriend all - and we couldn´t eat our breakfast anymore because it was soaked with water. The cleaning ladies saw that but there were no apologies or anything.
It would be nice if there were some tags or something in front of every dish. It would be easier to pick up the food, if you for example want gluten free food.
The safety boxes are downstairs - it would be better if they were in the hotel room.
They wanted the hotel visitors to fill a form where they asked many questions of the hotel. Every one got with a glass of sparkling wine when they filled the form. This is a good idea but they did not think that to the very end. So, then everyone had to wait for that one person (hotel worker) to go and visit for every table and then you read and have a conversation about the hotel when that person arrives finally. And 1 hour is not anything for waiting, people got bored and leave because they were tired to wait that one person.
For some reasons there were 3 beds in our room. And there was staying only me and my ladyfriend (2 women). So it was little bit crowed.
Don´t get a room from upper floors, because there is only 2 elevators. We had to walk many times the...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We would like to thank you for choosing Cactus Hotel for your vacation.
We are very glad that you enjoyed the location of Cactus Hotel and the view from your room but we are very disappointed and at the same time surprised with the matters that you weren't satisfied because for example any problems or complains about our barman. All of our guests like him very much and we hear only nice comments about us.
As long as, the umbrellas at the pool area we would like to inform you that now we have more of them, so, there is no problem any more about that.
Also, we would like to inform you that the cleaning hours almost in all the hotels is from 09:00 until 14:30 because at this time all the people have already waken-up and then leave their rooms to go to the beach or excursions, so that is the best time for cleaning.
When we invite our guests to the meeting with our manager we give them a paper which says that they can come from 6 until 7 and that is exactly because we don't want all the people to come at the same time and wait for a long.
So we had already think about this problem and found this solution to avoid it.
Although thank you very much for your comments because thanks to them we try to upgrade our services.
The only thing that we have to mention is that if you had any problem you should inform the reception so we could do something at the time that you were still in our hotel!
we hope to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.