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“Amazing holiday!” 5 of 5 stars
Review of Ixian All Suites by Sentido

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Ixian All Suites by Sentido
5.0 of 5 Hotel   |   Ixia Beach 1, Rhodes Town 85101, Greece   |  
Hotel amenities
Ranked #15 of 123 Hotels in Rhodes Town
2 reviews
5 helpful votes 5 helpful votes
“Amazing holiday!”
5 of 5 stars Reviewed October 16, 2013 via mobile

A beautiful suite with a friendly relaxing atmosphere! Breath taking views from the suites restaurant and amazing food! The suite restaurant manager and the staff provided a great service and quality of food throughout our stay!
Special thanks to Anastasia for making my birthday special! A real credit to the hotel.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SENTIDO_Ixian_Grand, General Manager at Ixian All Suites by Sentido, responded to this review, March 10, 2014
Dear friends,

Thank you for your rating and review on Trip Advisor. Not only we feel rewarded for our hard work but also committed to keep the high standards of accommodation you deserve. Our future guests will feel helped by the details provided by you. We remain at your disposal for any help or information you may require.
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68 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Fishguard, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 13, 2013

Just returned from a 10 day holiday at the Ixian Grand all suits. We stayed in a Grand Maisonette which has its own private pool. The room was well equipped. A downstairs living room with patio doors leading to a private pool. There was also a toilet and walk in shower downstairs. Upstairs we had a fantastic supper king size bed, fantastic sleep quality. Also upstairs is another bathroom with Jaccusi bath. The room was cleaned twice a day, fresh towels and clean bedding every day. The hotel staff were fantastic, very friendly and nothing was to much bother. Kostos the manager was fantastic as well as Bressila the matrade. Its fair to say the staff at this hotel rang very highly with regards to customer care. The food was good, plenty of choice every day. Location on the beach, well maintained gardens. We hired a car, plenty of parking outside. One tip avoid the delux rooms as some overview the road. Highly recommended hotel. This is a very good 4 star but not a 5 star, but could be with a few tweaks.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SENTIDO_Ixian_Grand, General Manager at Ixian All Suites by Sentido, responded to this review, March 10, 2014
Dear beloved guests,

Thank you for taking the time to review our hotel online on Trip Advisor. Further to your flattering rating, we can not show how grateful we are. We look forward to welcoming you back in our SENTIDO Ixian All Suites and offer you the comfort and luxurious living you deserve. No need to mention, that we remain at your entire disposal for any help or information you may require.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2013

We where here in september 2012 to celebrate our 10 th wedding day. We had no expactations more than our room with our own pool. Which was perfect. The reality of the hotel was much better than the pictures we saw on the computer, before we left. Then it was the food. Becuse we stayed in the suits, we got to go to the Alazonia resturant, in the hotel area, to take our breakfast and dinner. Personel service to make you your own omelett, its just one example. And at the dinner you could choose from diffrent courses. Every time it was 5 dishes meal. ( sorry for my bad english ). One night at our stay we got the opportunity to go to Degu7 ta have an A la carte. And one night we were invited to lobster night. Wich was intresting an good. We have been here this year to. 2013. And it was as good, mayby better! Than the first time. Good staf, nice room, very clean and near the ocean. You will not be disapointed if you booked room in the suits, with your own pool.

Room Tip: Room at the ground floor with your own pool.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, General Manager at Ixian All Suites by Sentido, responded to this review, October 12, 2013
Dear guests,

Thank you very much for your review. It is our pleasure to listen to satisfied guests which gives us the strenght to try harder and create the conditions you deserve for your accommodation. We expect to welcome you back once again in the near future and provide you with even better accommodation.

In the meantime, should you require anything, please do not hesitate to contact us directly.
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Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

My boyfriend and I stayed at this hotel for a week at the end of August, we had a grand suite with our own pool. Before we left for this holiday we had read some bad reviews on the hotel and were a little worried. We arrived late on the Saturday evening, on arrival the staff were very polite and welcoming we were escorted to our room. The grounds of the hotel are so beautiful we were both so happy with what we saw. Our suite was just as amazing! It was very clean and spacious, the bed was very compfy and big. The pool was always clean too.
Being in a suite you are able to eat breakfast and dinner in separate restaurant to the guests staying in the main hotel, the buffet at breakfast was very nice, there was a lot of choice. The food for dinner is faultless!! You could have 5 courses of delicious fresh food.
We loved being so close to the beach and also walking distance to shops and restaurants. Rhodes is a small taxi journey away, I recommend you visit Rhodes town Old and New! It's nice to see the castle and also do abit of shopping in Zara and H&M, (my boyfriend wasn't so happy about that bit)
I also recommend you rent a car for a day and visit Lindos ! It is a beautiful place !
I am pleased to say that the bad reviews were so far away from the truth on our visit! The staff go out of their way to help you and be polite. We were not disappointed and would 100% visit this hotel again in future ! Thank you to all the staff at ixian grand hotel! :) Mr Burford and Miss Sutton

Room Tip: I highly recommend staying in a grand suite !
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, General Manager at Ixian All Suites by Sentido, responded to this review, October 12, 2013
Dear guests,

We are grateful to see your comments online. Thank you for taking the time to review our hotel. We feel happy for having met your expectations. We primarily aim to create these conditions that will help our guests to have a memorable stay.

We would love to accommodate you once again in the near future.
Should you require any help, please do not hesitate to contact us anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 6, 2013

Our family week at SENTIDO Ixian turned out to be like an episode of the Fawlty Towers. We had one apartment in the All Suites and one family room at the hotel. The first apartment we got in the All Suites was dirty, with broken glass in the terrasse, ink stains and other stains in the sofa and a bathroom door bearly attached to its hinges. The "private" pool was full of green algees. When we asked to get a new room, the manager was angry and started to yell at my wife. But after some diplomatic work, we got a new apartment. This was ok on the surface, with a cleaner pool, but the whole All Suites department seems to be in need of some major repairs. It is all worn and the things that have been fixed are only fixed temporarily. The All Suites are definitly NOT worth the prices they are charging.

The rest of our family stayed at the hotel. They had a family room. When they arrived, there where no extra bed for the smallest baby. This had been ordered in due time. When it finaly arrived, there where no mattres in it. It took an extra day to get. Also the extra bed / sofa for the oldest kid was not made. It took two days for someone to come and do this. If we had understood the mecanics of the sofa, we would have done it ourselves. But the rest of the room and terrasse was just fine.

One night we wanted to go to a greek evening arrangement in the hotel garden. As we arrived the head waiter made a big fuzz about us not beeing on the "all inclusive" list. I told him that we where not supposed to be on that list either, and that we wanted to charge it all too our room. That was not possible to do, we had to pay cash to the waiter. We had the cash, but the poor waiter used about one and a half hour to settle our bill.

The breakfast in the hotel was also a medioker experince. No juice, only some kind of lemonade. Feew choices in meat and fish, but plenty of fruit and vegetables.

The garden and pool area was fine, but again, the maintenace was lacking. Broken railings in the pools. Broken wheels on the beach chairs and way to feew of them. It was a stuggle every morning to get some chairs. The beach was not looked after or cleaned. The debree that we found on the first day was still there when we left. To us it looked like the only thing that got attention from the maintenance staff was the bushes and trees. They where cut and ondulated in every shape and form possible.

Sorry, but this is not a hotel I would recomend to anyone. How they have gotten a five star ranking beats me.

Room Tip: If You want to stay in this hotel at all, stay away from the Suites.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, General Manager at Ixian All Suites by Sentido, responded to this review, October 12, 2013
Dear guest,

Thank you for taking the time to express your concerns about our property. We apologise for not having met your expectations. All of your comments have been noted and all the necessary action have been taken in order to improve every aspect you have mentioned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ixian All Suites by Sentido

Address: Ixia Beach 1, Rhodes Town 85101, Greece
Location: Greece > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Rhodes Town
#10 Luxury Hotel in Rhodes Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ixian All Suites by Sentido 5*
Number of rooms: 69
Official Description (provided by the hotel):
The waterfront location, ultimate privacy, stylish and contemporarydesign, makes the SENTIDO Ixian All Suites the perfect retreat for anunforgettable exclusive holiday. Atmospheric lighting, luxurious fabrics exclusive service and freshlyprepared gourmet cuisine add the finishing touches to this 5 star retreat of absolute exclusivity. Exclusive to the suites guests• Private lobby area with help desk• Early check-in and late check-out (upon availability)• Bottle of sparkling wine with fruit basket upon arrival• Room Service breakfast and dinner menu during operating hours of Alazonia restaurant. ... more   less 
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Also Known As:
Ixian All Suites By Sentido Rhodes, Greece

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