Well it certainly wasn't the resort we were expecting after looking at the web sites and the details about it. It isn't by any stretch a five star resort you only have to move to the Sheraton or have a look in the Amathus just up the road to see that. Look at the photos and look at the Hotel and wonder when they were taken and when touched up?
The staff erred on the side of the difficult and unhelpful with an infrequent exception.
Breakfast on the first day was astonishing and the previous reviewer's description of tea for breakfast mirrored ours. Also agree that breakfast menu was not too inspiring. We saw someone arrive at the last minute for breakfast who gathered one plate of food and then went to collect some other items only to return to find the staff who had watched him put it down quickly retrieve it and put it into the bin in order to deprive him of his breakfast!
We never tried the pool bar but noticed that the restaurant - Gullivers - for those not on half board wanting to buy a meal was never open. If you think the very pleasant restaurant and bar in the middle of the site are anythig to do with the Hotel they are not and they would be mortified if you thought they were. The Miramare sold the land off for that development - probably the best site on the complex.
We asked for quiet and got a first floor room over the lagoon and the breakfast dining bar areas.
We had cockroaches in our room the debris of which after we killed them took a couple of days to vanish. No towels changed on our first day.
Apparently there is a spa which is how they must avoid fraud on the star rating not that it seemed to be advertised or open.
The infamous train regularly appears each morning and we even heard it moving once but a time table might make it useful and used or run it on demand like the golf buggy.
After making our concerns clear with our holiday company rep another guest approached us who sai he had been trying to make his concerns known personally to the manager but after 3 days he still hadn't come back from lunch. One receptionsit knowing we were waiting for a message from the tour company said she would call us when it came throug so we stayed in the room for three hours waiting. When we left to go to dinner and we asked about the call she said we never answered the phone. However she never had the message sent to our room either which they told us they would do if we were out. The lad on reception was however manfully trying to keep the show on the road against all the odds.
The Hotel was apparently once the best in the area and the locals tell us has never stopped resting on its laurels we got the sense the land had to be sold for the rather splendid developments that are there now. We ate at Villa del Mar restaurant and its very good the bar next door is dear however.
If your looking for 3* accommodation and facilities you will just about get it here and if thats what you want you will be happy.
If you paid for 5* accommodation you wont be so we moved after 3 days and had an absolutely great time actually getting the experience we thought we had booked.
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- Also Known As:
- Miramare Wonderland Ixia
- Miramare Wonderland Hotel Ixia
- Sunprime Miramare Beach Rhodes, Greece