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“AVOID: save your money” 1 of 5 stars
Review of Hotel Matina

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Hotel Matina
3.0 of 5 Hotel   |   Profitis Amos | Kalithea, Faliraki 85105, Greece   |  
Hotel amenities
Ranked #57 of 74 Hotels in Faliraki
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“AVOID: save your money”
1 of 5 stars Reviewed September 6, 2013

Lets begin with the initial impressions. the images potrayed online make this hotel look like the perfect location. however on arrival we were told these images are 3 years old. As you can even see on trip advisor the image looks great. i assure you that matina hotel is NOTHING like this. On arrival at the hotel we were informed that this particular hotel was fully booked and that we would be able to be transferred to an all inclusive hotel in kolumbia, however it all seemed too good to be true and so we visited the other hotel and googled the other hotel to make an informed decision, which was described as "a hell hole" and various other phrases. On our return we said we would contact our travel agency, which the staff did not like and immediately provided us with rooms. during our time here we witnessed this customer service of turning away holiday makers was done on a select few of individuals, especially families. The accomodation itself was smaller than in pictures that were advertised, and on a frequent basis the bathroom would flood. Our bed covers were changed daily and a new towel was provided however the sheets on the bed were not changed once. within the lobby there was a pool table, but was also accompanied by some sort of bee hive in the corner of that area. The swimming pool was filtered, however in terms of appearance was rather dirty and did not have any chemicals cleaning it. The Bar area itself was in tatters, some sort of sheeting above the tables was completly ripped off and one or 2 sheets remained above, the bar itself was covered it chipboard as temporary repairs and "comfort area" with pillows and something you may call a table i guess, was industrial crates staked up with a piece of glass on top, hooray you have a table. Locking the rooms were very difficult as the locks themselves have been worn out so security isnt very strong. LOCATION WISE, you have to walk atleast 15minutes to the main road, and the beach itself is a good 20=30 minute walk away, which itself is NOT the best beach around. i would suggest the lindos and pefkos side. On the last day we were kicked out of our rooms 6 hours before our departure, even as we asked to keep the rooms. however we were told that they were very busy, which ofcourse was a lie and half the rooms were vacant in the hotel. so we sat in the lobby for the entire time. we decided to eat on the last day by the pool which resulted in me throwing up on the plane journey back. i would not suggest the pork chops. SAVE YOURSELF MONEY, spend a little extra and find a better place! NOT WORTH THE PRICE

Room Tip: upper floor if you have to
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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205 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Brno
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 5, 2013

We went to Matina during the first half of August 2013. Almost everything was wrong with this place: sheets were dirty (shoe prints), towels had huge dark spots (the guy at the reception said they're due to bad washing...), AC is paid extra, there is no warm water in the evening and no cold water during the day, breakfast is always the same, double bed means 2 beds put together with a 10 cm painful (wooden) gap between them, rooms are extremely small (I actually hit myself 4 times while trying to move around).

The good things: dinner is modest but tasty, the pool is clean, the staff is absolutely great

BUT!

The experience with the staff is simply blown away by one old guy which works during evenings-nights. This guy is a huge problem to this hotel but because he is a friend of the manager, he thinks he can act however he wants. Most of the time he acts like a monkey, honestly, I have never seen a hotel employee act like this in my life!

Anyway, we went there for 8 days (7 nights) and after 2 days we got used to the situation but I personally do NOT recommend this place to the following groups of people:

- couples that are trying to solve marital/relationship problems;
- couples looking for a honeymoon location;
- couples with more than 1 child (there is simply no place);

It is a great cheap solution if you're there for fun, not relaxation, meaning that you're spending much more time out than in.

If you already bought a ticket... good luck!

Room Tip: They do have some 3 stars suites, with Jacuzzi and all but they are minimum 25 Euro more/day. Some p...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voronezh, Voronezh, Russia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 27, 2013

The hotel staff were good and pleasant. But the rooms was poor. They looked like Soviet Union hostel. The bathroom of common room was terrible. But outside there was a very good pool and magnificent bar. So, it was not quiet at night because of the bar. I was there with my friends. And we had troubles with overbooking. They had no room for 2 person from our company. And it was about 15 minutes to the nearest beach by foot.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tallinn, Estonia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 9, 2013

I was in there the end of July. That was very hot time on the island. Hotel is simple, as 2 stars already. If You love take a shower free hands , that is impossible and in the daytime there are not cold water... may be only 5 seconds ;) . But sercvice-employees of hotel was very good. They were very helpful to me. I was traveled alone and that was very important to me. Only what was little difficult... that hotel is away from village Faliraki and beaches. But taxis are driving...... Near the hotel was caws ;) and peacocks, real country hotel :D. Thank you Matina!

Room Tip: first floor to hillside are good, cuz sun shining only in daytime, at that time you are on the beach...
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed July 29, 2013

This was our second time at the Hotel Matina and we were slightly aprehensive as to whether it would still be as good this time round. However, I think it was actually better this year! They have new people running it who went out of their way to ensure we had a good time (they even invited us to a Greek party they were going to in Rhodes town). We spent a lot of time at the hotel in the daytime and it was a relaxed and nice place to be.
If you are expecting a 5 star hotel then this will not be for you. However, if you want a decent hotel with clean rooms (cleaned evey day) and lovely people then you will enjoy the Matina (try Nikos' cocktails - fab guy and great drinks).
I can't vouch for the food in the restaurant but we did eat lunch at the pool bar everyday which was very enjoyable (its boiling hot - all you need is a snack to keep you going).
If you are a relaxed person who wants to go to a nice clean place which isnt too noisy and has lovely people working there (make the effort to get to know them as they really are lovely) then I think you will thoroughly enjoy the Matina. If you are uptight and expecting the Ritz then this is not the place for you!
I will sum this review up by saying I am not the easiest customer and can be a bit difficult (I imagine my family are probably rolling their eyes if they are reading this), however, we loved it so much my sister and I have rebooked for September (3 months after we last went). I think that shows how we feel about the place.
Thank you again to all the lovely people at the Matina, see you in September!

Room Tip: We always go for the rooms with a land facing view. This is for two reasons: firstly you get a bit...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Swinton, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 28, 2013

This hotel is quite basic but mostly clean and comfy. The staff are absolutely wonderful, nothing too much trouble and so very pleasant and welcoming.

The major down side was the food, same breakfast every day, and the evening meals were very poor indeed. My daughter, her boyfriend and my mother all found the food very poor and had stomach upsets.

Such a shame because the welcome here is so very warm indeed.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cornwall
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 28, 2013

After we had such a great holiday at the Matina last year , we said we'd definately go back again this year . We've never gone back to the same hotel on a holiday abroad before and you always wonder will it be as good second time around ? ( especially with new people running it ) . Any worries we had were soon over once we checked-in , all the staff Debbie , Seva , Georgina, and all the cleaning girls and bar-staff we so friendly and helpful , Nicos behind the bar , who has made the largest drinks menu i've seen (every possible cocktail) was an amazing host and we were made to feel at home very quickly . The rooms were very clean and had everything we needed for self catering , they have air-con if you need it and as with last year we were on the land-view side which is nice and quiet at night , and the maids came in everyday . For what you pay , we booked with Travel Republic , for a three week stay which was only about £450 its very hard to find fault with The Matina , it is not a four-star Sheraton hotel , but for a lower budget one its the best we've been to .
The hotel has its own shop where you can get most things , the food we had at the pool bar was still really good and not exspensive , and if your self -catering you can buy the half-board breakfast for only 5 euro i think and have the 3 course evening meal for only 10 euro each. The drinks are amazing value and the cocktails Nicos makes are the best (white russian and brandy alexanders were our choice ha ha ) and 2 for 1 between 9pm and 11pm. My two step-daughters are going back in September and we will be going again next year . A couple of things worth doing - walk -up to Saint Amon taverna and see the peacocks you can hear them from the hotel , our favourite restuarants would be Mario's and Kabos/cavos taverna near the harbour and Demetrius down on the beach near bar-street , and Pete's taverna up on the main road across from the "asda" . There is a salsa bar called "Mangos" on club street which is great fun to go to .
Can't wait to go back - "Mr Matt " x

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Matina

Address: Profitis Amos | Kalithea, Faliraki 85105, Greece
Location: Greece > Dodecanese > Rhodes > Faliraki
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette
Hotel Style:
Ranked #57 of 74 Hotels in Faliraki
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Matina 3*
Number of rooms: 82
Official Description (provided by the hotel):
Matina hotel is situated on the outskirts of Faliraki, in a quiet and peaceful location. A short walk from the hotel will take you to the lively center and to one of the best beaches on the island. Matina hotel is a family run hotel and whether you’re a first time visitor or a returning friend you will soon feel at home with the hospitality that the Simiakos family will show you! ... more   less 
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Also Known As:
Matina Hotel Faliraki
Hotel Matina Faliraki, Rhodes

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