We stayed a week my wife and I: half board and sea view.
Just arrived at the reception, one in the morning, the receptionist said we had to pay for the stay. I claimed that I had already paid to the agency that would turn to them the amount by bank, but to no avail. He went on to say that it was a pre-payment, but the actual payment was to be made there. The next day I phoned the agency in Italy, which rightly told me that they had paid the bank in favor of the hotel, after having agreed that with the receptionist manager. I explained the situation to the receptionist that, however, replied that they knew nothing and I had to pay. I asked to report to the manager, he did it and confirmed that they knew nothing. Rather disheartened I asked the manager, who has continued to deny having received money, but went to check and finally, after I had lost most of the morning, he apologized for the mishap but everything was in place.
I went livid with rage, partly because, due to the late arrival of the Alpitour charter and the inconvenience of payment, became a holiday of 6 days instead of 7. Further, the bar was closed after 1 o clock in the night and we counted on a bottle of water foreseen at arrival. Not any water in the fridge!
The structure is good and elegant, although it is affected by no-maintenance (ie: the jacuzi does not work). In addition, the bathroom is cramped and windowless. The sea view room was excellent. Cleaning satisfactory: Breakfast excellent quality and variety. Dinner: a few days of very good quality, average in others. Never miss quantity and variety of dishes.
Animation poor. Green areas, very comfortable. Pools and path of the river very beautiful. Only a negative on the external areas: bad smell coming from the gutter of wastewater flowing along side the hotel, ending up in the sea, where it creates turbid water.
Overall, offsetting pros and cons, I would say average.
see view is preferable!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.