This was the WORST holiday that we have ever had. I would not even give it 1 circle. We were told 3.5 stars. 1star is giving that place more credit that what is due.
We were told that this would be ideal for a young family. Not in the centre of Faliraki, a nice quiet secluded area to relax with the children.
We were there for 2 weeks and by the middle of the first week we couldnt wait to get home. We hated the room, it was dirty, smelled of smoke from the previous guests, had water marks all around the bath and the sink, the toilet had not been cleaned, the kitchenette was a disaster the tap did not work, the cooker took 2 hours to heat and to make things worse they have bed-bugs. After the first night, my husband and my twin boys were complaining about being very itchy all over. We all had bite marks all over our bodies. We later found out that this was due to bed-bugs.
We tried to stay out of the room as much as possible. We thought the pool area was nice. A little pool sectioned off for the twins, great we thought. Some of the other guests decided to use the childrens pool and barrier to play volleyball. So they children were forced out of the childrens pool for adults to play in. The language was diabolical, all of the time there was swearing and lots of drinking pool side. Our rep was not caring, she was more interested in getting more money from us to change to a different hotel. We refused to pay so we were stuck into a different room. This time we were at the front of the hotel , with a pool view instead of the back of the hotel. This room had a better view, we looked directly over the pool instead of at solid rock. After we were moved the problems got worse and worse. Loud music all day every day, rude drunk guests swearing in front of the children, smoking in the elevator, littering and generally being a nuisance. After 8 days we were shattered with having to ask the rep everyday when we can move, having no sleep as the guests were playing very loud music all night long. The staff at the hotel were all useless at helping. They refused to ask the other guests to be quieter. Eventually we paid 600Euros to move hotel. By that time the boys had picked up ear infections and chest infections from being in the pool. The whole hotel was dirty.
I suggest that if you want to stay in someone elses dirty room, with their urine still on the bathroom floor and dirty toilets then this is the hotel of your dreams if not i STRONGLY suggest choose somewhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Great food / Wine