I had a few minor concerns about the hotel after seeing what mixed reviews it had. However, we decided to trust in the brochure and the photographs on the hotel's own website and expected a nice relaxing stay with friendly owners in newly refurbished rooms (as the website and photographs promised!). However, on arrival there was no one there to greet us, which was a first for me after many visits to Greece. We eventually found the owner, Stratos, smoking away in his office and got our room key. We then found our request for an upstairs room with a balcony had been ignored and we had a ground room. What's more, instead of the double room we had booked, we were given a twin room. Whilst the beds had been pushed together there was a good foot of wooden bed frame between the matresses, and this coupled with horrendous matresses made for the worst weeks sleep of my life and twinges in my back. It was most definitely not one of the spacious renovated rooms shown in the brochure and website. There was one tiny window in the whole apartment, no self-catering facilities despite what was advertised, and the bathroom was so small sitting on the toilet required dangling your feet in the shower. Further more, the wonderful power showers mentioned in other reviews were certainly not included in the apartments we were staying in, as ours dribbled out even when held at only a slight angle. Worse still, our bedsheets were not changed from Monday to the day we went home (Thursday).
To be honest, we could have dealt with all this as we're the type of couple who like to get out and about. However, after the first night they began closing the pool bar so we couldn't get drinks after our meal out. The one night they were open and we sat in for one drink the female owner was cleaning up around us and clucking her tongue and clearly couldn't wait for us to leave despite the earliness of the hour. They then began closing the hotel little by little over the remaining days; first they stopped cleaning the pool so it was full of leaves and scum, then they closed the bar, then they took away the majority of the sunbeds, and finally they took away all the breakfast area chairs barring 4 and put a tarpauline over the tables. For the couple remaining a week after us I dread to think what they left open!
I noticed before going as well that the owners themselves seemed to have quite mixed reviews; some people claimed they were aggressive and others said they were helpful and friendly. Quite frankly we found them downright rude. The female drifted about tutting and ignoring everyone, and Stratos only made very rare appearances (always puffing away on a cigarette) and was very abbrasive when he did. We asked him about local bus times, and he waved his arms and stomped off, before handing us a photocopy of the bus times then marching off without so much as a brief explanation on where the bus stops were. The most offensive behaviour, however, was that when we were sat outside our apartment having a drink at night they turned the lights out, knowing we were sat there and it still being early in the night. Often when we came back from our evening meal the lights would be off so we would not be able to see where we were going, which is dangerous as well as rude.
In all, we were really disappointed in the hotel. I can see it would be a nice hotel mid-season, when it's busier and they can be bothered; although even then it would be pot luck with the rooms. There are some adorable little cats that live there, and apparently their son usually runs the bar and is lovely (he had left for the season when we were there however). All the same, I was sufficiently unimpressed by the attitude they displayed towards the end of season to be unwilling to give them a chance mid-season. I certainly won't be staying there again, although I would like to go back to Petra. On a final pedantic note, you couldn't actually see the sunset from the hotel.
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- Also Known As:
- Sunset Hotel Petra, Lesbos, Greece