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“Best Hotel in Santorini” 5 of 5 stars
Review of The Tsitouras Collection Hotel

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The Tsitouras Collection Hotel
4.0 of 5 Hotel   |   Firostefani, Firostefani 84 700, Greece   |  
Hotel amenities
Ranked #3 of 20 Hotels in Firostefani
Certificate of Excellence 2014
Portola Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best Hotel in Santorini”
5 of 5 stars Reviewed August 2, 2010

As most of my friends and family know, I do my due diligence when choosing an itineary as well as hotels when we travel. I did much research and some soul searching for our 3 days stay on Santorini. After traveling for almost 3 weeks all over Greece, we knew we wanted to relax at a luxury hotel on Santorini for the last leg of the trip. All reveiws, books, magazines, online sources told me to stay in Oia...where they said were the most beautiful sunsets.
I guess the tour book writers have never been to the Tsitouras Collection Hotel!
I went with my gut feeling after reading between the lines of reveiws which referred to owner, Eleni, has someone who gave her undivided attention and excellent service.
Not only did Firostefani have better sunsets, Tsitouras Collection, in my opinion, has the best on the entire island. (more later).
More importantly, we were greeted at the waterfront and since that moenet, were given the BEST service in one of the most amazing hotels in the world. The rooms are gorgeous, yet comfortabl(we had 2: Porcelan and Portaits). HUGE rooms. We had an incredible breakfast each morning, served onto our personal veranda--and we ate lunch at the pool once and it was GREAT food. Everyone who works there gave us excellent service, with a warm family-like feeling.
The pool is a new addition and what a great one. Beautiful, relaxing and has the best views.
My husband swears he received the best haircut across from the hotel from a local woman, the few restaurans in Firostefani were very good and there were NO crowds. They all were in Fira(wlaking distance) or in Oia(nice scenic drive).
SO HAPPY we chose this amazing boutique hotel....It was a perfect ending to an amzing trip.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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68 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Paris
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2007

Just one of the very best places I've ever stayed at: amazing views, beautiful rooms and the service which just sets up new standards which are difficult to match. We had Porcelain room, which was absolutely great and enjoyed our time there. But the service is just the best thing about Tsitouras: everything is taylor-made and you decide what do you want and when do you want it, not other way around.

  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Top Contributor
59 reviews 59 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed July 4, 2007

Beyond the views that Fira and Oia are justifiably famous for, this mansion with five separate apartments/houses make a stay in Santorini even better. Perched on the cliffs of Firostefani (a good compromise location between the too-busy Fira and the out-of-the-way Oia full of tour buses midday), this is a very private, quiet, five-star place to stay. It has a very exclusive feel to it, due to the privacy and small size; it's not at all arrogant, fortunately. the free minibar reflects the attitude. We stayed in the House of the Sea, which like the other four parts of the mansion, is decorated with legitimate collector art pieces, like an original Picasso. It comprised a bedroom with a view of the sea; a living room; big bathroom; and private veranda. As great as the location and accommodations are, what really sets this place apart is the warm and generous hostess, Eleni, and the efficient but not obtrusive housemen who serve breakfast, etc. Eleni is a local who knows the island well, and she will plan your days for you, including renting cars from her finance's business (they come to the hotel to take care of the arrangements). You can spend a lot of money here, with tours, etc. Or you can just enjoy the views, the quiet, and use it as a base for exploring on your own. Only problem may be that it is so nice, you don't want to leave.

  • Liked — furnishings of room, service, quiet, exclusive nature
  • Disliked — no pool
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Top Contributor
233 reviews 233 reviews
229 hotel reviews
Reviews in 141 cities Reviews in 141 cities
511 helpful votes 511 helpful votes
5 of 5 stars Reviewed May 17, 2007

After viewing other 5-star properties in Santorini, I was glad I chose to stay here. It is a unique boutique hotel with only 5 cottages; the rooms themselves are like museums with lots of art in them but definitely comfortable. All the expected amenities are there and the morning breakfast is served in a very nice way. My House of the Wind included a top-notch upright Yamaha piano and this was an unexpected pleasure. I wouldn't be particular as to whether or not you have a personal sundeck; all rooms are very close to the common area sundeck. You can see other people on the property or avoid them. Service is very personal with two resident butlers Monji and Peter and the owner's daughter Eleni is a gracious hostess-manager and hotelier. The location is very convenient; overlooking the volcano and sea with as good a view of any of the sunsets of Santorini. From there you can walk about 15 minutes to the town of Fira along a promenade with great views of the volcano and sea; take the cable car down to the sea; there are a few decent restaurants within 3 minutes walk of the hotel. On the island I had a car and driver as arranged by the hotel and it is a good way to cover the island in 4 hours albeit pricey at 100 euro per hour. One good thing about this property is that compared to other properties the number of steps you have to climb up and down is much less than others. On this trip I viewed Perivolas (rooms somewhat minimalist and lots of steps but not near anything); Katikies (a bit too exclusive for my taste, rooms not terribly impressive for the price and lots of steps but very close to pedestrian entrance of Oia); Zannos Melathron (didn't see the rooms but you have to walk through a maze of an old city uphill or ride a donkey just to reach the property and no view of the volcano). I didn't bother tp see the Amex Platinum Fine Resorts property but was told by my guide that it is a more traditional type of hotel and in a place that is secluded with no real view. The Astra Apartments were to me the most gorgeous and have a really secluded hideaway view over the volcano area, but again not close to anything and you're exhausted by the time you walk to the front entrance from your room. I didn't see the Sea Captains House which looks interesting if you want to be near or in Oia in a small type hotel like Tsitouras (Oia is about 15 km away from Fira); if you're into nightlife it's more interesting to be in Fira but I might have enjoyed it more to be closer to Oia where I could walk around more and see more things around me although it is certainly a day-trip place you can cover in an hour over lunch. I'm not a nightlife guy and by 9pm I was in my hotel room sitting around doing nothing because there is no place near the hotel to walk around after dark except to go to town to the bars. But all things considered it was a very relaxing property, probably the most user-friendly and Santorini is itself a lousy place to be by yourself but also a great place to get away from everyone and everything. So in that sense the property worked fine for me. For my purposes 2 nights was adequate.

  • Liked — unique boutique property with excellent service, location and relaxing qualities
  • Disliked — nothing for me to do at night unless you want to go into town and drink
  • Stayed May 2007, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens,Greece
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2006

A truly unforgettable experience in the most romantic setting! Eleni and Xrisi we cant thank you enough for all the details you had to take care of and for the excellent personalised service you provided . Looking forward to coming again next year !

Tete+Marielle

  • Liked — I cant single out one particular thing . The total experience though was fantastic
  • Stayed September 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 17, 2006

My wife and I stayed at the Tsitouras Collection for 3 days and were simply floored by the owners, staff, and overall service of this marvelous hotel.
Situated at the top of Fira (Santorini's capital), this hotel offers unsurpassed views of the volcanic islands of The Caldera. We stayed in the Nureyev Suite...which has it's own private balcony...and were served a sumptuous breakfast (included) from this very spot each morning. (What a way to wake up!) Eleni Tsitoura (and her sister Chrissy) went out of their way to insure that our stay was one of a kind...they took care of our car rental, recommended and made reservations at the best restaurants on the island, and gave us the inside scoop on which beaches to visit during the day. Cocktails were served each evening to further enhance the most amazing sunsets you'll ever experience.
Yes, this hotel is pricey, and it doesn't have a pool (unless you rent the family villa), but these factors are far outweighed by the positives such as: Airport transfers to/from the hotel are included, the mini-bar is free, and CD's/DVD's are at your disposal. So, yes, we would return in a heartbeat. Privacy, attention to detail, and impeccable service go a long way in my book.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY, NY
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 31, 2006

Imagine a sunset from your private terrace ..with a complimentary cocktail in hand. It's just as peaceful as the rest of your stay at one of the villas at the Tsitouras Collection. Eleni, your host and manager of the property can arrange anything from a private cruise, a private meal from their chef, a rental car which is most helpful on this island and restaurant recommendations/reservations. Each villa is furnished with antiques .. our's was the House of Sea and had an original Picasso cermaic as well as other charming sea-oriented antiques. The breakfast, which is included, is more than enough...served on silver trays, the fresh fruit, yogurt, eggs, cheese, breads and basically anything you want make lunch optional. Head to the beaches as they don't have a pool and a lovely trip to Santorini is complete!

  • Liked — The service was exception and the view unbeatable!
  • Disliked — No pool
  • Tips/Secrets — Go for it!
  • Stayed July 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tsitouras Collection Hotel

Address: Firostefani, Firostefani 84 700, Greece
Location: Greece > Cyclades > Santorini > Firostefani
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Firostefani
#2 Family Hotel in Firostefani
#5 Romantic Hotel in Firostefani
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tsitouras Collection Hotel 4*
Number of rooms: 5
Official Description (provided by the hotel):
The mansion that forms the nucleus of the Tsitouras Collection was built in 1780. It was renovated in 1985 by the art collector Dimitris Tsitouras, who converted it into five units, each with a separate theme and name, all demonstrating his personal style and respect for the Greek tradition and the needs of modern travellers. Each suite has a complimentary wet bar, CD player, satellite TV, DVD, direct dial phone and safety deposit boxes. All bathrooms are in Greek white marble and fully equipped. An a-la-carte breakfast is served, and lunch and dinner are also available in this boutique hotel. In 2010, a pool was been built on the Maria Callas Terrace where guests can enjoy snacks and refreshing cocktails.Located at the quite village of Firostefani, a 10 minute walk from the main town of Fira. Easily accessible via air and boat transportation, 8 Km from Santorini airport and Athinios port. The Tsitouras Collection is a boutique small luxury hotel in Santorini, facing one of the most breathtaking views in the world. It consists of 5 suites only, each with a separate theme and name. ... more   less 
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Also Known As:
Tsitouras Collection Firostefani
The Tsitouras Collection Hotel Santorini/Firostefani

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