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“Cannot fault this place!” 5 of 5 stars
Review of The Tsitouras Collection Hotel

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The Tsitouras Collection Hotel
4.0 of 5 Hotel   |   Firostefani 84 700, Greece   |  
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Hotel amenities
Ranked #2 of 20 hotels in Firostefani
Adelaide, Australia
Top Contributor
183 reviews 183 reviews
27 hotel reviews
Reviews in 49 cities Reviews in 49 cities
65 helpful votes 65 helpful votes
“Cannot fault this place!”
5 of 5 stars Reviewed July 17, 2013

"Stuck' on Santorini for two extra nights due to flight problems, we found this brilliant hotel at the very last minute and what a find!

Perfect location, exquisite rooms (think art gallery/museum meets hotel room in heaven!) and friendly, personal service by both the owners and staff. Pool deck is the most beautiful we have ever seen, with a four-sided 'infinity' pool edge - very creative. Views from the pool and our patio are as good as any in Santorini, overlooking the caldera and with sunset views.

Breakfasts are served in your room or patio, a wonderful spread, so much we felt guilty eating it, but couldn't resist. They also did lunch for us under the cabana on the pool deck, and recommended a couple of great dining options only a few metres away for dinner.

Everything about this place exudes quality, from the marble bathrooms, the linen and toiletries, the beds and pillows and even the lighting and door furniture. Everything has been taken care of, the wifi works in spite of half metre thick walls, the staff are attentive and discreet, and Eleni and George are always hovering in the background to make sure everything is under control.

Room Tip: Each suite is different, both in size and decoration - there are no 'bad' rooms!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Vancouver, Canada
Top Contributor
77 reviews 77 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 10, 2013

This is a small but spectacular hotel with beautifully appointed rooms. It is clean, quiet, and brilliantly run and staffed. Eleni, the owner, personally takes charge of organizing the guests' activities and ensures that everything worked out efficiently. I thoroughly
enjoyed myself!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

My wife and I spent our one year anniversary in Tsitouras (house of Nureyev) and we had an amazing experience in every respect. Eleni and the staff were very professional from the first minute and although we arrived very early in the morning on the first day they accommodate us in our suite and prepared breakfast for us. All the suggestions from Eleni regarding restaurants and beach bars were spot on! The service and cleanses can only be compared to top notch hotels. We also had a private dinner at the terrace by the pool and the food (mainly fish food) and atmosphere were amazing. Cannot wait to come back soon!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2013

Like reviewers before me, words will not do this hotel and its staff justice. Our hosts, Eleni & George, provide the very best experience in a luxury boutique hotel that you will find anywhere in the world. Not only is every request dealt with in a genuinely friendly, attentive and helpful manner by all their wonderful staff but both Eleni & George take a personal hands on approach to making sure your stay is as perfect as can be. Trips, restaurants, car hire etc are all arranged with no fuss and everything is as booked, on time and of the best quality. The hotel and villa though are equally the very best with elegant style in every detail complemented by a beautiful art collection throughout all the properties. And then there is the view! This was an absolute joy of a holiday and if you ever get the chance make sure you visit and stay at the Tsitouras Collection - you will not be disappointed.

Room Tip: Any room is good here with stunning views of the bay and the sunset.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

My wife and I recently returned from our honeymoon to Greece. The highlight was the Tsitouras Collection. Eleni (the owner) and her staff were fabulous....and we felt like we were part of the family. Our suite was amazing. The views were incredible Her suggestions from restaurants to island attractions were perfect. We plan on staying there again and we hope, our schedules permitting, its sooner rather than later. Its a true gem located in one of the most beautiful places on Earth.....

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2012

This place is extraordinary. This review will not do it justice, but I will try. Eleni (who owns and manages) and her staff are truly amazing. The property itself is beyond boutique, it is an art collection that you can stay in, which happens to be cut into the side of a cliff to boot! if the setting doesn’t make you feel like a movie star, Eleni and her staff will. We are talking service service service. For example every restaurant (and I mean every restaurant) we got Eleni to book, we knew which table was ours as soon as we walked in, it would, without doubt, be the best one in the restaurant with the reserved sign on it! Take note of Eleni’s recommendations she knows what things to do and which tours to book on.

Take the time to have Eleni show you round the property and explain the art collection, she is very passionate about it and it offers a visual and historical delight to behold. We were lucky enough to see two of the “villas” and both were spectacular, although entirely different.

I have special dietary requirements and this was not an issue at all. Eleni went out of her way to ensure I had special “stuff” for breakfast. I would recommend doing the private dinner upstairs by the pool, you can tell the chef really enjoys preparing and making it and the way they set it up is truly romantic.

We had a bit of an issue with our departing flights which meant we had to leave on our departure day super early in the morning, no problem, everyone came in early to prepare us breakfast and see us off.

In terms of location, besides the view, Firostefani is a much better place to stay in than in the town centre. You can easily walk to the town centre but you are out of the hussle and bustle. Also the restaurants in Firostefani ,we found to be just as good if not better than in Fira.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

We have stayed in many luxury hotels around the world but have to say that nothing comes close to the service we received from this hotel. From the moment we arrived at the airport the staff made sure we wouldn't have to take care of anything ourselves. The activities they arranged for us were magnificent. This little jewel of a hotel is small, private and luxurious and the sunset view is spectacular. The delicious breakfast made us start each day with a smile. We can't thank Eleni enough for providing us the vacation we dreamed of. Thank you, thank you!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Tsitouras Collection Hotel

Also Known As:
Tsitouras Collection Firostefani
The Tsitouras Collection Hotel Santorini/Firostefani
Address: Firostefani 84 700, Greece
Phone Number:
Location: Greece > Cyclades > Santorini > Firostefani
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Firostefani
#12 Romantic Hotel in Firostefani
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Tsitouras Collection Hotel 4*
Official Description (provided by the hotel):
The mansion that forms the nucleus of the Tsitouras Collection was built in 1780. It was renovated in 1985 by the art collector Dimitris Tsitouras, who converted it into five units, each with a separate theme and name, all demonstrating his personal style and respect for the Greek tradition and the needs of modern travellers. Each suite has a complimentary wet bar, CD player, satellite TV, DVD, direct dial phone and safety deposit boxes. All bathrooms are in Greek white marble and fully equipped. An a-la-carte breakfast is served, and lunch and dinner are also available in this boutique hotel. In 2010, a pool was been built on the Maria Callas Terrace where guests can enjoy snacks and refreshing cocktails.Located at the quite village of Firostefani, a 10 minute walk from the main town of Fira. Easily accessible via air and boat transportation, 8 Km from Santorini airport and Athinios port. The Tsitouras Collection is a boutique small luxury hotel in Santorini, facing one of the most breathtaking views in the world. It consists of 5 suites only, each with a separate theme and name. ... more   less 
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