This hotel is not a 4 star anymore, they forgot to mention. It is expecting to be de-classified in 3-stars. However the cleanliness is terrible. We spent a rough month, between two living places and moving in the region. We have understood that the hotel faces terrible financial difficulties, maybe part of the reason of the attitude of some members of the staff.
We had to move to from the initial appartment, the list of unacceptable items in the first one is simply too long. The personal was extremely arrogant and inpolite and each time we asked questions ( the internet access often stops working not working for one day), we were proposed to leave if not happy. There is a new management team and we wish them all successes. So if you like humidity, beetles in the room, dirty entrances and spiders, no wireless in the rooms and to be insulted when you ask for regular service to apply...
Oh forgot to mention that non-smoking rooms are purely indicative there, not a commitment: we tested it... and guess what: do not try the air conditioning system...
I can send photos if you ask :-)
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- Also Known As:
- Clarion Suites Geneva Excellior Hotel Veigy-Foncenex
- Clarion Veigy Foncenex
- Veigy-Foncenex Clarion
- Clarion Geneva Excellior