The hotel is ideally located in the centre of Auron and more importantly right across the road from the ski lift, critical if you're carrying skis whilst walking in ski boots. Plenty of ski hire shops on the doorstep.
We booked a room with balcony on the front of the hotel, which overlooks the ice rink and village; the rear rooms overlook a car park. Lovely mountain views from the tiny balcony.
The hotel is basic, but clean and central. Value for money is difficult to call, for the same price I could of booked a 4/5 star luxury hotel with spa in central Nice, but with an hour drive each way down the mountain, even taking the bus for €1 each way, we preferred to stay in Auron. Especially after a day skiing.
The hotel is old, three stories with no lift and a tight winding staircase; but its clientele is mobile Winter skiers or Summer walkers, certainly not recommended if you have mobility problems.
The ski room is minuscule with no place for boot storage, so you have to store your snow coated ski boots in your bathroom to thaw. The bathroom however is the smallest I have seen. You almost have to stand in the bath to close the door. Showers were not the promised rainfall heads but a very basic version connected to the taps with a plastic hook on the wall. We had to pull out completely the pop up bath plug to get the drain to flow adequately. Likewise the heating is old, because the building is. Radiators were impossible to control, but the hotel was warm. Toiletries were basic.
The room itself was again basic, but clean. TV, wardrobe and that's your lot. No safe, coffee making, fridge, bedside light. Nothing
The €12 breakfast comprised coffee served at your table with a few pastries, cereals and juice; together with a slice of ham and cheese. We tried it once, but found a better offering in the village thereafter. Slalom restaurant offered full American for the same price.
The elderly couple who own the hotel are very pleasant, the free WiFi works brilliantly, the lounge is open until 9PM if you want to sit comfortably and the €25 dinner looked appealing, although we ate out.
The food in the White Grouse pub across the road was delicious with a wide choice and nice wine by the pichet, served by very friendly multi-lingual owners. Highly recommended.
The Brasserie served great wine in the village for €3 per glass, compared to nearer €10 in other places. a big difference if you fancy a few night caps.
In summary, all the hotels are similar in terms of offering and price, so despite what may appear to be a critical review we would stay here again; the criticalness being relative to the high price per night paid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Sir, thanks a lot for your balanced comment, and for the kind words.
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We understand all stay can sometimes not be at the top and we want to address some of the so-so points you mention.
We are proud our hotel is the first building of the resort. It has been built in 1937 and since then had had many configuration changes. Starting with only few rooms at that time, 2 additional storeys have been built, now giving the hotel a capacity of almost 40 rooms.
Of course, when you choose a building like ours, it has history, it has a past. Many pieces of the original decoration have been preserved, and embellished, and each time the hotel had been renovated, we never forgot were it comes from.
What people like about our hotel, is that it gives what you can expect for a ski holiday trip. Our rooms go up to 25m2. The room you chose was 15m2. It is considered, in France, as being a good size for 2 people for a hotel like ours and we can guarantee that it is far bigger than many rooms you would find in Auron. (As a funny comparison, the 4 stars Paramount hotel in NYC Times Square has an average room size of 12m2 -and nobody seemed to be bothered by that- but yes, it has been originally designed by Philippe Starck, we are sure that can make forget people the room sizes).
We understand the way you were taking a shower was one of your concern. It seems like people like to take showers differently in Europe: for instance, English people prefer to have the shower head high above their heads and even directly part of the wall, as Italian or French mostly prefer being able to have the shower head in their hand and wash each part of their body specifically. So, it is hard to satisfy each style, it's the reason why our shower heads are mobile and can be plugged on the wall on request, if this is your style of taking the shower.
The ski locker you are talking about can accommodate more than 100 pairs of skis, but, as we asked you, we prefer our guests dry their ski boots in their bathrooms so they are dry in the morning. It's however our guests' choice to leave their boots in the ski locker, but it would not be the best way to have the warm and dry the next morning.
Breakfast wise, we understood your concern about the breakfast you had at our hotel. We have to remind you that you are in France, even more, you are In the French Alps, and we propose a French breakfast which you can adapt with some extras of your choice if you like. When we travel in the US or England, we do not expect a French breakfast being served to us.
We hope we addressed your concern.
Thanks again for your visit at our hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.