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“Not what was advertised” 3 of 5 stars
Review of The Golden Frog Inn

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The Golden Frog Inn
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Calle Las Veraneras #22, El Valle de Anton 1001, Panama   |  
Hotel amenities
Certificate of Excellence 2014
Margate City, New Jersey
Top Contributor
128 reviews 128 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
“Not what was advertised”
3 of 5 stars Reviewed March 25, 2012

The place is physically beautiful. Unfortunately only half the ownership was present to host our arrival. No sumptuous breakfast as advertised, no hot water and rather cavalier attitude from our host. His explanations for the discrepancies were poor at best. I think that maybe this Inn may be going through some transition. I would not stay here again.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happyand, Owner at The Golden Frog Inn, responded to this review, April 1, 2012
To better accommodate our clients needs, The Golden Frog Inn has changed from a bed and breakfast to The Golden Frog Inn Vacation Rentals!

In May of 2011, we closed for 2 months to remodel by expanding our larger rooms, adding full kitchens, and reducing our prices to fit the needs of travelers wanting longer, more economical stays.
We have gone to great lengths to inform our clients of these changes during reservation and email exchanges. Our website had been updated and explains the updates on the reservation/information page as well as on the home page. All new reviews and advertising posted on the website clearly state Golden Frog Inn Vacation Rentals.
Unfortunately, the travel books reprint only every 2 or 3 years. Rest assured, all future parties have been contacted and will be making the appropriate changes to future additions.
Running a successful business is a challenging task in Central America and we go to great lengths to make sure your stay is as expected. A hot water tank had malfunctioned, but we did our best to repair the problem quickly. To be as accommodating as possible, we offered showers an empty unit and refunded money to guests who found that to be too much of an issue. Luckily, our guests understood this small setback and were more than happy to stay. We hope that you will stay with us too.
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215 reviews from our community

Traveler rating
    177
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    7
    4
    4
See reviews for
44
129
10
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Baltimore, Maryland
1 review
5 of 5 stars Reviewed March 22, 2012

If you are looking for a lovely place in a beautiful part of Panama we strongly recommend The Golden Frog Inn. It rates an A+ in our book.

The hosts are wonderful, the fellow guests are fun to chat with (everyone can meet during the evening "Happy Hour") and the facility is beautiful. The best in El Valle from what we saw.

We will visit again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happyand, Owner at The Golden Frog Inn, responded to this review, April 1, 2012
Mucho Gracias! We cannot wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Newfoundland
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 16, 2012

The Golden Frog Inn formerly served breakfast to its guests, but no longer does so. In November 2011 we booked our stay on the basis of Trip Advisor reviews, many of which mentioned the excellent breakfasts provided here. On arrival in February 2012 we were informed that breakfast was not provided, and when we expressed our surprise, the owner made us feel stupid for thinking that breakfast was part of the deal: they had converted to a ‘boutique hotel’ with cooking facilities several months earlier. We felt less stupid when we spoke to two other couples staying at the Golden Frog who, like us, had paid months in advance in the expectation that this establishment was a bed & breakfast, and who were equally taken aback on being informed of the change. And like us, they too had had several e-mail exchanges with the owners many months prior to their arrival, and at no time had any mention been made of the new arrangements.
Despite the fact that many fairly recent Trip Advisor reviews still praise the breakfast service, despite the fact that the most recent editions of several major guide books to Panama refer to the Golden Frog as a B&B, and despite the fact that the numerous signs by the road in El Valle directing travelers to the hotel still indicate that the Golden Frog is a Bed & Breakfast, the inn’s web site makes no mention of the change. So misunderstandings can easily arise - and could easily have been averted with a single sentence on their home page drawing readers’ attention to the new status.
The Inn itself is in a delightful setting. There are flowers everywhere, and cocoa woodcreepers and barred antshrikes are just a few of the birds which visit the property. But if you want a superb breakfast at a lovely location and a warm and friendly host who values your company, do yourselves a favour and stay at the Casa di Pietra.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happyand, Owner at The Golden Frog Inn, responded to this review, April 1, 2012
To better accommodate our clients needs, The Golden Frog Inn has changed from a bed and breakfast to The Golden Frog Inn Vacation Rentals!
Beginning in May of 2011, we closed for 2 months to remodel by expanding our larger rooms, adding full kitchens, and reducing our prices to fit the needs of travelers wanting longer, more economical stays.
We have gone to great lengths to inform our clients of these changes during reservation and email exchanges. Our website had been updated last year and explains the new changes on the reservation/information page as well as on the home page. All new reviews and advertising posted on the website clearly state Golden Frog Inn Vacation Rentals.
Unfortunately, the travel books reprint only every 2 or 3 years. Rest assured, all future parties have been contacted and will be making the appropriate changes to future additions.
We are sorry you feel you have been misled and we hope this clears up any misconceptions. Transitions are challenging but we hope our clients in the future will enjoy our little slice of paradise.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
grandtraveller
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2012

We loved the large room and bathroom, and though room 2 seemed more updated in decor, room 1 had a lovely view from the bed and from the terrace. THe pool was really cold, not heated.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Or.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2012

We got lucky, ended up here by default as indians protesting a copper mine closed the Pan American highway for days and changed our plans and those of others. A beautiful place with pool and garden grounds up in the hills. Large rooms with nice bath, kitchen, cable and patio w/hammock - a place for an extended stay. American owners Becky & Larry are great hosts. They know the area well and were very generous with it all.

Room Tip: Some rooms have kitchens. Those that don't have access to a shared kitchen at poolside.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, MA
2 reviews
5 of 5 stars Reviewed February 22, 2012

We just returned from a fabulous seven nights at the Golden Frog. Can't say enough but I'll try. The owners, Larry and Becky, were the best hosts we've experienced in our four trips to Panama. They're goal is to make your visit more enjoyable and they succeed in that in flying colors. Our room with kitchen was used to the max- we cooked dinner on every night but the first one. And if your room doesn't have a kitchen there's a huge community kitchen poolside. The location is beautiful and convenient. My only hesitation in writing this is that by encouraging more people to come here I might have trouble getting my reservation for next year. Think I'll do it now!

Cliff Dexheimer

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2012

We've stayed at the Golden Frog Inn twice now, and hope to return regularly for as long as we are living in Panama City. Valle de Anton is our favorite destination thus far in Panama, as it is a refreshing escape from the heat and humidity of the city and beaches nearby. The Golden Frog is the perfect place to stay in Valle. It is a small, personalized place to stay with friendly owners and staff that are there when you need them, but also know how to let you enjoy your stay in peace. The owners host a welcome cocktail hour for new guests, which gives everyone a chance to sit down and chat for an hour, sipping good wine and munching on a variety of hors d'oeuvres. We normally keep to ourselves on holidays, but this was just a nice way to meet interesting people and socialize for a while. We enjoyed it so much on our first visit, that it was something we really looked forward to when we went back.

If you have kids, choose room #3, which has a separate bedroom as well as a queen bed in the main room (partitioned from the living room/kitchen). The pool is lovely and for those who choose rooms with the "shared kitchen", know that the kitchen is nicer than the one I have at home, large and elegant.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Golden Frog Inn

Address: Calle Las Veraneras #22, El Valle de Anton 1001, Panama
Location: Panama > Cocle Province > El Valle de Anton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 11 B&Bs / Inns in El Valle de Anton
Price Range (Based on Average Rates): $
Number of rooms: 26
Official Description (provided by the hotel):
The Golden Frog Inn is a little piece of paradise here in El Valle de Anton. Newly remodeled in early 2011, the villa's larger guest units are now equipped with fully stocked kitchens and cable TVs to better accommodate guests wanting longer stays in Paradise. The villa is located in a very quiet, peaceful area of El Valle. The 42 foot pool, the sunsets, and spectacular birdwatching make for a wonderful tropical get-away. We know you will enjoy your stay at the Golden Frog Inn. Come and share the beauty of this beautiful villa and community with us. ... more   less 
Also Known As:
The Golden Frog Hotel El Valle De Anton
The Golden Frog Inn Panama/El Valle De Anton

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