Went there as most other places were closed (early Tuesday evening) - it looked OK, knew it was a Sports Bar with N.American food, have been to quite a few in the States and have no problem with that. Inside I was alone, on the terrace 1 other table , a couple of Panamanian guys came later- so yes, slow night / slow season.
Ordered a 1/2 lb hamburger ($5.50) with fries, which I was informed were NOT included ( by a
member of staff on a nearby table ) the girl didn't understand English (also ok). The Burger, slice of tomato,leaf of salad arrived after ca 20 minutes with the Fries ( all 32 of them....)
The bill came to $10.50 (plus beer) - $2.50 for the fries and now $8 for the hamburger, BECAUSE it was with bacon & cheese = total 10.50 - after I enquired I was informed that I should have registered the complaint on receipt of the meal yes / no - I didn't order the extras in the 1st place !
So who's mistake was it that they were on the burger ?!
The guy (the other member of staff was not unfriendly although I couldn't follow through his side of the argument ), but we agreed on a $8 burger and fries amount...+ beer + plus tax this time...
No, it wasn't my first OR only 1 night in el valle (does that make a difference?) I had been here a couple of weeks...didn't expect ( or wish ) N American food, and admit it shouldn't be comparable
but Panama DOES have good beef, AND other products, and the cost of those (even potatoes) are MUCH cheaper than North of the border...so why over-do it?
With a little more effort, more can be achieved...positive was only the reaction from the guy (other member of staff!) in dealing with an issue.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.