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“Really nice but pricey” 4 of 5 stars
Review of Ronny's Hotel

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Ronny's Hotel
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Playa Carmen | 400 m' from the main junction,turn right after 50 m' from the left, Santa Teresa 60111, Costa Rica   |  
Hotel amenities
Ranked #30 of 31 Santa Teresa B&B and Inns
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Really nice but pricey”
4 of 5 stars Reviewed September 10, 2013 via mobile

The rooms were nice, clean and big but the water current was weak. The location is ok and the kitchen is roomy and pretty well equiped. The staff was very friendly and very helpful but i think the place is a little expensive for what you get. I paid 35$ for privet room with bathroom. Ps the a/c was great!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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29 reviews from our community

Traveler rating
    14
    7
    0
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    8
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2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2012

Clean, daily maid service, safe, great staff, pool table, great common area, swimming pool, kitchen, discounts at surf shops, refrigerator in every room, worth every penny!!! The location is great, 4 mins walk to the beach, 30 second walk to the super market, off the main street so you don't have noise of loud quads going past. Warm and friendly place.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 19, 2012

We travelled at the end of July with friends and stayed here for two days.
First there was no hot water in the room and the AC was not functioning. We were given a key of the room which almost breaking in two pieces and we have been told it is the only key they have and if we break it they will charge us $20. Off course it break when we open the door.
The sheets are old and the towels are tinny. There was a musty smell in the room also.
In the next door room there were three noizzy young colombians who ensured we get no sleep at all.
Before we went out for dinner we have been asked to pay for the room key. We told them that they have to fix the AC and that besides the fact there is no hot water at all, there were sparks flying in the shower from their stupid suicidal shower which was old and not installed properly.
Second, at our return from the city we were approached by a young arrogant person who asked us on a demanding tone to pay him the money for the room in advance.
Since he was just sitting by the pool and not in the reception area, and he did not introduced himself as the owner of the hotel, we refused to pay him anything. Therefore, he became even more arrogant and threatening, saying it's his hotel and he does what he wants - we agreed to pay him only after recording him on camera, saying his name was Saf and we has the owner.
The same night, someone came to fix the shower, replacing the old suicidal shower with a newer one. The water was warmer but there were some sparks flying still when I tried to take a shower. Being scared of getting electrocuted, I gave up the shower. My partner was braver but he got electrocuted by touching the faucet. Twice!!!
In the morning, when we told the receptionist (the only nice person in there) we still had problems with the shower, she told us it would be solved during the day, and asked us to leave her the key, which we refused. We had our belongings in the room.
We had to take a shower in the same conditions as the previous night. The following morning we checked-out and moved to another hotel.
I'd never recommend this hotel to anyone! Ever!

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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puravidaMalPais, General Manager at Ronny's Hotel, responded to this review, August 26, 2012
Dear guest,

I am very sorry to hear that you were unsatisfied with your stay at Hotel Ronny's.

Please allow me to clarify a few things:

• The hotel has never, and will never, ask someone to pay for a broken key.

• Our showers are completely safe. As in many hotels in Costa Rica, we use electric shower heaters, which need to be repaired or changed on occasion. In your case, as soon as we were aware of the problem, we installed a new shower head, and after installation we checked to be sure the shower head was working properly. We have never seen sparks flying from any of our shower heads.

• All of the A/C units in our hotel were working fine in July, and we consistently check each unit to be sure there are no issues.

• Our policy for payment is to pay upon check-in. In your case, you were permitted to check-in without payment because you did not have the money on you. You were expected to go to the ATM and provide payment on the same day. Later, when I asked you about the payment, your response was that all hotels in Costa Rica collect payment upon check-out. I informed you that we required payment at check-in (as do most of the hotels in Costa Rica).

• This is the first complaint we have ever had about the sheets and towels - we have very clean sheets and normal sized hotel towels, which are replaced often.

• The hotel's common areas close at 11 pm and all guests are asked to keep the noise down after this time. If we were made aware of your problem, we would have spoken to your neighbors immediately.

Again we apologize for any inconvenience you experienced during your stay.

Regards,
Asaf Moshe, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 9, 2012

Hotel Ronny's has very friendly staff (especially Alonzo!! Miss you already amigo!!), great rooms with a/c, pool, pool table, patio style dining area and kitchen. Very reasonable rates and a discount on surfboard rentals. I highly recommend this place!

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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vancouver bc
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 9, 2011

My boyfriend and I just spent 5 nights at Ronnys Hotel and it was the best place we stayed throughout Nicaragua and Costa Rica. After staying in dirty dorms and not having a warm shower for 3 weeks staying at Ronnys was luxurious! A/C, private bath with hot shower (so nice), TV on those down days, pool and the owner is awesome and nice and very helpful. I would stay at Ronnys again in a heartbeat if I'm in Santa Teresa.New sheets everyday and the cleaners cleaned the room everyday!!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
4 of 5 stars Reviewed December 3, 2011

I was there in November 2011 and I enjoyed the spot. It was very quiet for the first while as I was the only guest, but others arrived after a time.

Good rates, clean hotel and far enough from the main road to be reasonably quiet. Having access to the kitchen and dining area is great.

I would certainly return to Santa Teresa for surfing and stay there. I didn't see anything else with the amenities of this place for the same price. It is a bit of a walk to Santa Teresa beach (30 min), but Playa Carmen in quite close.

Stayed November 2011, traveled solo
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tel aviv israel
1 review
5 of 5 stars Reviewed October 26, 2011

the rooms were very clean -new sheets ,towels - and they were kept clean by the proffesional cleaning lady - that was very nice ...

good quality metrresses,a real hot water shower !!great rooms...

the kitchen - big ,fully equipped,clean ,we cooked us breakfast everyday ,dinner it was great -we saved alot of money !

the pool was a treat - chilling ,reading a book,a nice get away from the heat !

and most importent - location ,quiet but 2 m' walk to everything ...

and you get discounts at the owner surf shop,that was very helpfull with evrything we needed ...
I felt like i get a real value for my money ...
thanks for a wonderfull week!

ronny's - ill be back !!
The Best Vacation Ever !!

Room Tip: Higher floors have better view
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ronny's Hotel

Address: Playa Carmen | 400 m' from the main junction,turn right after 50 m' from the left, Santa Teresa 60111, Costa Rica
Location: Costa Rica > Province of Puntarenas > Santa Teresa
Amenities:
Hotel Style:
Ranked #30 of 31 B&Bs / Inns in Santa Teresa
Number of rooms: 10
Also Known As:
Ronny's Hotel Costa Rica/Santa Teresa

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