We have been traveling around the country and when we arrived at this hotel we were absolutely SHOCKED by how beautiful the aesthetics of this hotel. The woman working the Reception (didn't get her name from my state of bliss) was the #1 nicest person we met since the start of our travels. My husband was sick from seafood and she was so incredible with helping, we are her biggest fans forever because of it.
**important** we booked two nights on Kayak the night before and when we got to the hotel, the receptionist said Kayak over booked them! I would suggest calling any hotel you book off Kayak to confirm before arriving. This is the SECOND time this trip. The receptionist went above and beyond getting us a place to stay and called someone, whom I am assuming is the owner, who took it on personally to find us a comparable hotel in the area for our 2nd night that Nautilus was over booked for. A few hours later, he called her and she let us know just right next door at Costa Riki had a place for us. We will pay for both nights through Nautilus and Nautilus will pay Costa Riki. We couldn't have been happier and will refer all of our friends to this hotel. ITS THE BEST PLACE IN COSTA RICA!! And we've stayed at 8 other hotels on this trip!!!! Go there!!