Our family of three had a fantastic week at The Canaima Chill House. Two features sets this hotel apart from many others we have stayed at; 1. Exceptional customer service. The owner Juan Carlos and his girlfriend, entire staff and two dogs are just the best. Extremely helpful in every way, with any need you might have. It made our entire stay so much more fun and easy. 2. The design of the hotel has a very high cool factor. Set high up in the canopy of trees, you really have the feeling of staying in a real tree house. It is a rustic hotel, where water pressure and temperature in the shower sometimes is temperamental, but we did not mind at all, since we were so well taken care of and everything else was great. Best beach and restaurants are very close, but we definitely agree with Juan Carlos in regards to a rental car is very much preferred.