If you are a surfer on a budget this might be the perfect place for you. It is less than a block from the beautiful beach, and at $60 it is certainly more clean and modern than other accommodations you would find for the same price. We drove by, checked out the room and thought everything looked good so we paid for two nights. In the middle of the night the bed, collapsed and we landed on the floor. We picked up the mattress to find that it was missing half of the support slats and half of the remaining slats were cut too small to support the mattress. We put the bed back together as best as we could and I moved to the 'sofa' sleeper, but a couple of hours later with only my partner on the bed it collapsed again. After a pretty sleepless night I was looking forward to a shower, but was shocked to find absolutely no hot water.
Just a couple more things - the pictures in their add are out of date. There is no big comfortable furniture by the pool, there are lounge chairs that are falling apart. The TV reception is horrible, the safe was 'broken' and it was virtually impossible to lock the door to the room.
I will give the desk clerk a huge compliment. After spending the first night there was no way we were going to spend the second night that we had already paid for. I was totally prepared for the hotel to refuse to refund us for the second night, but the clerk did give us a refund without any questioning.
If you drive down the strip from Mal Pais through Santa Theresa there are dozens of hotels - I would check out some others first.
- Official Description (provided by the hotel):
- Playa Del Carmen Hotel The Premier Upscale Luxury Resort - Hotel in Mal Pais/Santa Teresa. With beach front view, with the best location including pool, Jacuzzi Spa, 24 hour Bar.Close to Commercial Center right next to the bank, shops, rental car agencies and much more.All rooms have AC, Wifi connection. ... more less
- Also Known As:
- Hotel Playa Carmen Costa Rica/Santa Teresa