Our room was very adequate and had a great view of the pool and the bay. The best thing about this resort is the friendliness of the staff. The waiters in the main dining area are very friendly and helpful, but understaffed. The 2 specialty restaurants were closed 2 of the 3 nights we were there and on the third night the Tex-Mex restaurant opened but the main dining room closed - and I don't really like Tex-Mex food, but had no choice. Didn't always get that warm fuzzy feeling that facilities were clean, and they were definitely showing age (see photo of table and napkin).
The entertainment staff do an energetic show at night, but during the days they are best at playing Hide and Seek - they hide and guests try to find them. In fairness, one of them told me that they work 9 a.m. to 11 p.m., so I can understand being tired. Activities could be better managed, i.e., if they're trying to gather people to play pool volleyball when it's scheduled at 10 a.m., they would probably be more successful if they would make an announcement over the loudspeaker and then go to where the pool volleyball net is. Instead, they stand on the far side of the pool near the stage and wait for guests to come there, but since guests don't know to do that, no one or only a few show up and then the staff cancel the activity because there's not enough interest. Very frustrating!
The facilities are pretty run down and not well maintained. The pool water was cloudy the entire time we were there and had lots of crud floating on the surface. Staff manually skimmed the water once or twice a day, but it did not seem like the pool filtration system was working. It was too bad because the pool would have been very inviting. There was a gigantic pair of men's Calvin Klein briefs on a pool lounger the entire time we were there (see photo), even though I did see staff straightening up and collecting cups and plates each evening. It was gross!
Our first sight of their ping pong table on the beach was a surprise (see photo), but then we found out they have another one that they can set up in the amphitheater. You should bring your own balls though, because both of the ones they put out to play with were dented and one was cracked (see photo). That did make for an interesting game.
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- Also Known As:
- Allegro Papagayo Hotel Gulf Of Papagayo
- Allegro Papagayo Costa Rica
- Allegro Papagayo Gulf Of
- Allegro Papagayo Occidental
- Costa Rica Occidental
- Occidental Papagayo
- Allegro Papagayo Resort