We put the zipline off until the last morning of our stay and only did it then because the front desk asked. However, we couldn't be happier to have had this experience with this crew. Jesus and Tony took my husband and I with another guest of the great Mama Noots Resort (whom we'd already met) to the zipline on short notice. My husband was a very confident zipliner who had no issues and loved the experience with these guys. On the other hand, I'm terrified of heights, did well on the short hike up, then went into hysterics in front of Jesus on the first platform after my husband went ahead of me. Jesus handled this extremely well and was reassuring while also moving me along to not give me time to panic any worse. I felt tremendously reassured by both Jesus' and Tony's commitment to safety, which they fully explained. After the first run, the panic subsided and I was able to enjoy the remaining 11! platforms and the beautiful views it offered. Jesus was also able to use the other guest's iPhone to obtain video of what it was like to go down some of the runs, which was amazing to look at later. As a converted fan of Ziplining (at least when I have proof of safety) I - and my husband - could not recommend this more.