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“Fantastic hotel” 5 of 5 stars
Review of Bayview Beach Resort

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Bayview Beach Resort
4.0 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia   |  
Hotel amenities
Ranked #7 of 12 Hotels in Batu Ferringhi
Crewe, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Fantastic hotel”
5 of 5 stars Reviewed November 29, 2013

This hotel offered everything we needed. The staff were very attentive and every request we had was dutifully met. The gardens were maintained to a very high standard and the pools were constantly cleaned and well managed. We could not have wished for anything better. Well done to all the staff. Please keep up the good standards and we will be back again

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 4, 2013
Dear IMP58,

We are delighted that you rated us with an excellent score of 5/5 and our staff have served you and your family well. We are ever mindful (and work hard on) that our friendliness, efficiency, service standards, varied facilities and consistency that will count in winning our guests in recommending us to others and in returning to us.

We very much look forward to your return sooner than later to enjoy our resort and hospitality once again.
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1,064 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 29, 2013

We have had the family room which was very spacious and great beds. Though we discovered that the TV and one of the aircons were not working, the staff are quick to response and have them fixed swiftly. Good spread for breakfast. The kids enjoyed themselves at the pool and children pool playground. Our stay (3D2N) was quite short, therefore insufficient time to explore the area and town. Transport (Taxis and public buses) are easily accessible and we would like to go back again to explore more places.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 4, 2013
Dear JLLee2013,

I am glad your family had enjoyed your recent stay with us in our spacious family rooms which had accommodated them well and that the TV and air-conditioning was promptly fixed.

We look forward to your return soon for a longer relaxing family holiday with the children spending more time at our kids’ Play-Pool and exploring what Batu Ferringhi and Penang has to offer.
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Kuching, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 28, 2013

We checked in at around 5 pm and was upgraded to a suite. The suite was huge. Rather old but well maintained.
The swimming pools looked good but we didn't have time to swim. There were a number of dogs (at least five) on the beach. We didn't like that.
The breakfast was good and the staff gave a good discount for a guest who breakfast with us. The staff were friendly and helpful.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 1, 2013
Dear CgMidori,

I am glad that you and your friends were made comfortable with the upgrade to one of our renovated suite although I regret the style did not meet your preference. Further to your comment of the dogs on the public beach, we have informed the local council of their presence and for them to take the appropriate action.

We look forward to your return together with your friends in the near future for a nice swim which you have missed recently in our lovely pool and we hope get a better review as your ratings do not quite correspond to your written evaluation. Thank you.
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Sydney, Australia
Top Contributor
63 reviews 63 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed November 28, 2013

If you can afford it stay else where! I wish we had! The rest of the hotel is caught in a time warp, at least the bathroom was clean and renovated. Must have seen its hey day in the early 80's. I'm actually surprised it has won awards! Favored by bus trips and large groups. Pool area was being enjoyed by many children.
Rooms are big, but with a stained, tired carpet and looked over the hotel next door and the street below ( a hill view room was booked) It is a shame because it could be so much better.
Breakfast buffet was nothing to rave about!
It is about a 10-15 minute walk to Long-beach market and food area. This in itself is worth the walk. A shuttle takes you there at 7pm but walk back or get a tuk tuk.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 1, 2013
Dear travelmumSydney,

The Hotel has undergone a progressive renovation where there are still some of the standard or superior rooms with aging carpets to be changed and I guess you stayed in one of those. Indeed the room could be better if you have booked a deluxe seafacing room upwards (no need to stay elsewhere) that has a more comprehensive renovation as well as great view! Notwithstanding that, I regret the style of the hotel did not meet up to your preference but I appreciate your feedback that the bathroom was clean & renovated, our hillview room is big, and the children enjoying our pool area. I am sorry that the breakfast did not fulfil your expectation as normally our buffet line is well received with the rotated items plus the main breakfast fare extended.

I am disappointed that we did not meet up to your expectations and wish you well on your future travels.
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Sydney, Australia
1 review
5 of 5 stars Reviewed November 27, 2013

It was a great Hotel to stay in Penang. The staff were very friendly and the best aspect of the resort is that there is a variety of activies on the premises . The buffet breakfast was very good.
If you want to travel to places like Georgetown it takes only half an hour and it doesnt cost very much at all.
Will recommend anyone to book a few nights there, I definitely will be back .

Room Tip: Higher floor level would be the best, also the staff are friendly and it doesnt hurt to ask them .
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 1, 2013
Dear Eddy,

Thank you for rating us 5/5 and I am delighted that you have found our hotel accommodating to all your requirements with a range of activities that give you and your family a thoroughly enjoyable holiday. I am glad you found our breakfast buffet excellent. We look forward to your return visit to have another pleasing holiday here with your family soon.
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Riyadh, Saudi Arabia
Top Contributor
117 reviews 117 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 25, 2013

This is a reasonable hotel at the end of a long and winding road. Chosen for location and beach access it did its job adequately. Beyond the hotel are a few of Penang's better attractions. Butterfly Farm, Escape, fruit farm and national park. Right next door is Hard Rock Cafe for great nightlife.
Kelap beach bar was good with friendly staff and reasonably priced drinks though the food was not the best. Sagar Indian restaurant was ok but not the best cuts of meat in the curry for a hotel of this standard. Free shuttle bus runs to straits quay and public buses and taxis are right outside. Good clean pool and very large rooms for the price paid.
On the down side, no live football which I wad told would be on so I had to desperately search outside and the air conditioning was freezing (asked to be fixed. Wasn't) so mostly stayed off!

Stayed November 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, December 1, 2013
Dear Alan,

Thank you for posting a nice review and for giving us a 4/5 rating. I am delighted that overall we have met your expectation and you have enjoyed your stay with us.

Our location with the lowest lead in pricing along the famed Batu Ferringhi stretch certainly has made us the preferred and value for money choice from our numerous local and international satisfied guests; especially those travelling with families enjoying the wide ranging options that keep all happy.

We have taken note of your feedback over the screening of the live football match and the airconditioning temperature. We apologise for the inconvenience caused and appropriate action has been taken to address the areas mentioned. I know we can and will do better in the future.

We look forward to welcoming you back when you are next having a holiday again in Penang.
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Perth, Australia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2013

This hotel is at the far end of batu Ferringhi. It is older but still we'll maintained.the rooms are spacious and could easily accommodate parents with small children. The bathroom is suited to families and friends travelling together as there is a separate bathroom with bath, overhead shower and toilet and then a further are with washbasins and shower. This second shower is large enough to accommodate a wheelchair. Wifi is slow but available throughout the hotel. Downloads do take a long time! The is a piano bar at night.the restaurant food is good and there is a wide variety for the breakfast buffet. The pool and beach area is shaded and nice. Foot masseurs come around to offer services and full body massage is available in a small hut. Both are excellent. The pool is large and the is a lovely small pool and water park area for kids.

Room Tip: Walk towards the main area at night. There are night markets every night that start just near the tr...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, November 20, 2013
Dear DrVik,

Many thanks for posting your nice review and rating us 4/5 on Trip Advisor. We are glad that you are pleased and happy with our rooms, restaurants and other recreational services. I am sorry that you were inconvenienced by the slow free wifi service. This is due to bandwidth bottleneck as many guests are using it simultaneously and our service provider has yet to upgrade their bandwidth infrastructure along Batu Ferringhi area for us to improve the speed substantially. Meanwhile, we are looking at other options to improve our free wifi-service during our peak periods which we know that we will be able to do better in the near future. Once again thank you for choosing the Bayview Beach Resort and we look forward to welcoming you and your friends on your next visit to Penang!
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Additional Information about Bayview Beach Resort

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#5 Spa Hotel in Batu Ferringhi
#7 On the Beach Hotel in Batu Ferringhi
#7 Family Hotel in Batu Ferringhi
#7 Luxury Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bayview Beach Resort 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Bayview Beach Hotel Batu Ferringhi
The Bayview Beach Hotel
Bayview Beach Resort Penang/Batu Ferringhi

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