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“What a view!” 4 of 5 stars
Review of Holiday Inn Resort Penang

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Holiday Inn Resort Penang
4.0 of 5 Hotel   |   72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia   |  
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Ranked #6 of 12 Hotels in Batu Ferringhi
NSW
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
78 helpful votes 78 helpful votes
“What a view!”
4 of 5 stars Reviewed June 28, 2008

We recently had two nights staying in the Ferringhi Tower, seaview. A great stay indeed. Very comfortable rooms; good size balcony and very clean.

Excellent buffet breakfast was offered by the pool; nicest waffles!!

Both nights we sat on the balcony watching the sun go down and trying to get the perfect snap (we did). A magic view.

The location is very handy. Staff were friendly although check in was slower than I would expect. This would be my only criticism but we are very patient people so was not an issue.

We used a HI driver to collect us from airport; he was very good and openly told us lots of information, history, etc on the drive to the HI. Asked him for recommendation for good Indian food and he suggested Khaleel, near Eden Parade. We had a lunch of 4 Roti Canai, 1 banana pancake with ice cream, 1 cone shaped drizzled with honey (I think) and one can of coke for a total of 11 Rm (less than AU$4.00). Great value and great taste.

Enjoyed the stay at Batu Ferringhi but not nearly long enough!

Stayed June 2008
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1,237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2008

My wife and I travel to Malaysia every year. We always make a point of staying in the Holiday Inn when in Penang. The staff and service is always top notch. The best part about the stay is the massage (Make sure it is Taliab)YOU HAVE TO TRY IT.

One little point, compared to some of the other hotels the Inn is getting a little dated. Please Holiday Inn spend some cash and do it up. :-)

  • Liked — The Staff
  • Disliked — Hotel could do with updating
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GOLD COAST
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 16, 2008

We stayed at the Holiday Inn Penang in the Tower side we had one doble bed and one king bed. For two adults and two children. The room was large and we had a beautiful view of the water, we where on the 20th floor. The staff here where excellent, nothing was a problem at all. Breakfast was good, especially the home made waffles and pancakes. Was a great night market at night right outside the Hotel. Not much night life here like Phuket a lot quieter, so if thats what you like it is good. Just down the road is a great eating spot which we called the tin shed, it had all types of food from chinese to Indian to Aust food, very cheap I mean we where eating here for the four of us for $10 and the food was great. Drinking here they dont encourage here so it is more expensive. Georgetown has a great shop centre where the nails and feet got a pedicured and massages here where a lot cheaper. Bus fare here was 2rm which in Aust moeny was like .70c to Georgetown, and was a good experience.I would reccomend this Hotel to stay. Very freindly, I would stay here again.

Stayed April 2008
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County Durham, UK
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 29, 2008

Stayed in the Holiday Inn for 8 nights in March. I have to say I was rather disappointed. The hotel is badly in need of an overhaul with all of its facilities looking rather tired and past their 'sell by date'.

We stayed in the beach wing and the room was at best 2 star quality. Very basic furnishings and the bathroom fittings were cracked in places with ingrained dirt in the cracks. In addition the range of TV programmes available in the room has got to be about the worst that I've ever encountered in an international hotel.

There is a pool-side bar, but after experiencing the prices there, we simply stopped using it. In addition, there is also the opportunity to be entertained each evening by a duet who perform in the lobby area of the hotel, but as drinks are delivered from the pool-side bar this is also a potentially expensive form of an evening's entertainment.

On the plus side the staff at the hotel were friendly and the breakfast buffet wasn't bad.

Overall I was disappointed with the hotel, which in my view, was not up to the usual Holiday Inn standards. I won't be going back I'm afraid.

  • Liked — Location
  • Disliked — Overall quality of the hotel
  • Stayed March 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 25, 2008

Recently we traveled to Penang for a long weekend over Easter. My husband and I were looking for a quiet beach trip where we could relax. The Holiday Inn Resort in Penang is a decent quality hotel with many activities for children. If you do not have kids, however, you may find the place too noisy and overwhelming as we did. The pool area is very big and can accomodate many people. Behind that, there is a stretch of hotel beach which was like watching the circus every afternoon. There were parasailers leaving the beach every 15-20 min and the guys running the show would yell to them upon each landing about how to do it properly. There were 2 horses on the beach that could be ridden for about a 10 min ride all day long as well. The hotel has a daycare like facility also, so if you are bringing children who need entertainment this place is a good choice.

If you are a couple looking for a romantic beach getaway, go somewhere else.

Quality and location of hotel are good. The Eden Village Seafood restaurant next door looks like tourist hell, but is a wonderful place to watch the sun go down on the Indian Ocean and the seafood is excellent too.

  • Liked — Location was close to restaurants and markets
  • Disliked — Noise
  • Stayed March 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 21, 2008

We are used to staying at the Parkroyal, situated just next to this property.

This time, we thought we 'd take advantage of our Priority Club membership and check this place out. We were booked into the Main Wing, beach front, but because the bath tubs (for baby Jo) are located at the Tower, we were given an upgrade to the Tower - for the bathtub (and the much heard about "rain-shower").

The rooms are bigger than the Parkroyal, but less frills. Each fridge gets only 2 bottles of complimentary mineral bottles.

We have nothing to sing about the accomodation - average at its best. The beach front isn't that spectacular, and the pool - swimmable.

What we found distasteful were the number of flies in the Terrace Cafe - which was quite a put of for us despite the waiters' attempts to relocate us (thrice in fact). So, we cancelled all future meals at the Terrace.

Other than its friendly staff and the location- right in the heart of everything happening around the area in Batu Ferringhi - its at its very best, average.

  • Liked — Its location.
  • Disliked — Its F&B outlet.
  • Stayed March 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 15, 2008

Cheap hotel but clean. Cannot complain about this hotel as you get what you pay for in terms of luxury. Good location with plenty of cheap good quality restaurants just outside hotel.

Stayed May 2005
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Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Batu Ferringhi
#6 Luxury Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
#6 On the Beach Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Official Description (provided by the hotel):
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy'memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi

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