Arrived at reception,very welcoming had sea view room but tardy and tired looking! Asked to move to refurbished room, this was in the garden view side, much better, still quality was fair, but great views of Main Street and great bed. Breakfast was disappointing and service abysmal since staff chatting, reading paper and cups dirty. Choice of food limiting, and cheap quality, compared to Cambodia where we had just come from, they were streaks ahead for customer service, quality and cleanliness. Pool ok , I don't know, just felt I was in a hotel ten years old, and showing it, we've stayed in cheaper hotels and they've continued to keep up with the styles and trends, I feel this holiday inn needs to get its act together, or will become third rate hotel!