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“great view, great service” 5 of 5 stars
Review of Uncle Zack's by the Beach

Uncle Zack's by the Beach
ParkRoyal Penang Hotel | Jalan Batu Ferringhi, Batu Ferringhi, Penang Island 88400, Malaysia
6048862288
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Price range: $35 - $100
Cuisines: Asian, Barbecue, Malaysian, International
More restaurant details
Restaurant details
Good for: Romance, Local cuisine, Special occasions, Scenic view
Dining options: Reservations
1 review
2 helpful votes 2 helpful votes
“great view, great service”
5 of 5 stars Reviewed August 24, 2012 via mobile

We ate here a few nights ago for my boyfriends birthday. When I made the reservation I ordered a birthday cake. We had fantastic views of the beach. Once we finished our meals the waiter brought out the cake unprompted and they played happy birthday to him from the Sunset bar which was a nice surprise. The food is a little expensive for what is was however the great service and view made this a worthwhile experience.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

75% Recommend
    13
    10
    6
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Malaysia
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Terrible”
2 of 5 stars Reviewed July 31, 2012

After seeing the nice pictures of this restaurant , we deliberately made our way there although we are not staying at the Park Royal. True enough, the view is very nice and we love the alfresco dining. However the service leaves much to be desired. It is as though the waiters do not want you to dine there and wishing for you to go off. Also the time taken for the bill to come and to complete the credit card payment took more than 30mins.

The food was such a waste as it tasted terrible. Although the seafood is fresh and they gave big prawns, fish, clams etc in the seafood platter, the cooking method sucks and we left behind a big portion untouched. The waiters are not concerned and just cleared the table as though it is a natural occurrence for such big portion of food to be unfinished! Which would not be surprising either considering the tastes.

I hope the hotel revamps the kitchen and service staff as it is such a waste for the nice environment to be so lousy in other aspects.

  • Visited July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
92 reviews 92 reviews
50 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
100 helpful votes 100 helpful votes
“dining by the sounds of the ocean”
5 of 5 stars Reviewed July 13, 2012

Eating by the ocean with the sound of the waves and the sun setting was beautiful. Tables are set on a simple decking out in the open making the most of the warm nights. The service is attentive without being intrusive and the food was very nice. We had dinner there twice and loved the tender lamb cutlets served with fresh vegetables and chips.

  • Visited June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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