My friend in Penang, very kindly let us use this "resort" whilst we were holidaying on the island. The last time they were there was a few years previosuly. Our experience of our stay (cut drastically short after 1 night) is based on our observation of public areas, the lift and our room in the complex.
In short the complex fell very very short of a time share "resort" The owners should either make a hefty investment to totally upgrade the place or sell it to somebody who could/would turn the place around!
Public areas were dusty & dirty and furniture and fittings were torn, and not maintained at all. The lift was really filthy. The complex really look & felt sorry for itself. Service was not existent, and the receptionist was not very interested to answer our questions on some simple questions e.g. is there wi fi/internet service, where can you go for food etc.
Our room was a health hazard. The ceiling in the shower was blackened with moulds and dark green spores, the ceiling over the "kitchen area" was mouldy and some of the paint was falling off, & other celing areas in the entrance and sitting area were in similar conditions.
There was some building work being done, and although there was notice to inform guests, there was no attempts for management to instruct "builders' to ensure areas were kept dust free etc.
We left after spending an uneasy night in LC, andwhen we share our experience with our friends they really felt embarassed they suggested the complex to us.
In conclusion, I think LC should close down and not open for custom until a complete refurbishment job is done on it!
- Also Known As:
- Leisure Cove Resort Penang/Batu Ferringhi