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“Great location” 4 of 5 stars
Review of InterContinental One Thousand Island Lake Resort

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InterContinental One Thousand Island Lake Resort
4.5 of 5 Hotel   |   Qiandaohu Country Club Pingsha, Chun'an County 311700, China   |  
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Ranked #3 of 126 hotels in Chun'an County
Guangzhou, Guangdong, China
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great location”
4 of 5 stars Reviewed October 3, 2012

We were there for 2-day business meeting. Great lack view. Good decoration. Even provided tooth string, which is quite considerate.
Service is OK.
Thai restaurant inside the hotel was also good if you want some variety.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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94 people have reviewed this hotel

Traveler rating
    51
    34
    7
    1
    1
See reviews for
9
10
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
73 reviews 73 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 1, 2012

Location is fantastic, architecture good (but why did they build the concrete shed on the end), checkin completely incompetent. Rooms very nice. essentially no service in the restaurant worth speaking of, food overpriced and average quality. When will Intercontinental wake up, bring in professional management and training?

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Top Contributor
74 reviews 74 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 5, 2012

This resort/hotel is in a spectacular location and the architects have made the most of it. Rooms look out onto the lake across several swimming pools and the interior spaces are full of light and views. The furnishings in the lobby are normal leather seats and sofas or quirkish shapes made from metal straps that are actually comfortable, all set in an environment made from natural timber and fibres. You feel that the management really have taken a lot of trouble to try and get the ambience right - this is a nature paradise and the hotel, although big, manages to feel like a rural retreat in upstate NY or Vermont. There was some folksy/handcraft and harvest festival decor that kept the rural feeling (see photos). The room I had was large and comfortable and the bathroom was exceptional. The freestanding bathtub could be incorporated or separated from the bedroom with heavy sliding screens, the shower was perfect and the room has full amenities: everything from slippers, robes, toiletries, tea & coffee maker and bar fridge to umbrella and wall safe. The only thing about the Intercontinental that disappointed was the breakfast - the buffet food service area was not particularly clean, there were insects crawling on the fruit that was on the counter, many hot dish baine-maries were almost empty so the overall feeling was that the staff couldn't cope with the morning rush. Service level at the table was excellent, it's just that staff were concentrating on the wrong things or couldn't do everything ! I'd love to stay at this hotel again - it hasn't been open long so I want to go back when they've got the bugs (no pun intended) out of it.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shanghai
1 review
5 of 5 stars Reviewed July 23, 2012

Fantastic hotel, great staff.
Easy accessible because the hotel is organizing a shuttle bus in the morning from Shanghai to the hotel and in the afternoon form the hotel to sShanghai. It is a 4h drive, fair price with snack and water included.
Very quiet hotel, great for a weekend escape.
Strongly recommand it

Room Tip: choose a lake view
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2012

It is a nice hotel with perfect facilities. The shuttle bus service from Shanghai to Qiandao Lake is quite good and generally takes about 4.5 hours. The food boxes are provided to all passengers taking the shuttle bus. The quality of room service is reasonable.

However, the service of check in is quite unacceptable considering the status of a 5 star hotel. It took about half an hour to queue for the check in and the front desk service should be managed in a more effective and efficient way. In addition, the service of the restaurant is problematice. There is no staff to arrange the seats for the breakfast buffet at all. It is unbelievable.

Room Tip: Please book a superior room for the view of Lake Qiandao.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hafnarfjordur, Iceland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2012

I stayed there with my family and Chinese friends and we really liked the environment. The rooms are spacious, with good beds, A/C, cosy balconies and I would recommend lake-view rooms. The outdoor swimmingpool is clean and nice, but there is no service by the pool. There is not much too see besides the lake, but we took a boat tour to a near golf resort to practice some golf swings, as this area is popular among golfers. The service and restaurant is no more than average, as the employees don´t speak good English and the service is more focused on the Chinese. For an example we ordered lasagna, but got mexican tortilla instead. It takes about 1 1/2 hrs to reach the location by car from Hangzhou and the road was safe. Overall, if you´re looking for a quiet, clean location for a couple of nights, this might be it.

Room Tip: Go for the lake-view rooms.
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 13, 2012

Good room, Good view and Quiet, but terrible service!
10Km from the main road. good location for quiet, far from the town.

Low quality of the food and drinks at the hotel.
Breakfast is low standard.

The interior design and constructional is bad.

the indoor swimming pool, there is no table beside the sunbed,
We ordered the drinks, they served with glass cups in the pool areas! It Is Dangerous!!

the bar can't make milk-shake (they served milk Whipped milk), mojito (ice, water and mint), Singapore sling (u can't find the pineapple juice inside!).

中文版:
好房间,好景色,好硬件,就是服务太糟糕。室内设计施工都很差。
地点比较远,喜欢安静的可以考虑,不是太方便朵!

酒店里面的早餐水平很低,请不要考虑在里面吃任何东西,除非免费。

室内泳池边的躺椅旁连桌子都没有,点了饮料,酒杯竟然是用玻璃的!?这是游泳池耶,太危险了!

调酒师连基本的几个经典饮料都不会,点奶昔- 给了一杯打成泡泡的牛奶,新加坡司令-连菠萝汁都没有,其他都是水加冰块加点酒的饮料。。。。。。汗阿!!!

Room Tip: Area A 7 floor!!! A区,七楼!! no 3rd floor!! no area C !!!
See more room tips
  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental One Thousand Island Lake Resort

Address: Qiandaohu Country Club Pingsha, Chun'an County 311700, China
Phone Number:
Location: China > Zhejiang > Chun'an County
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Chun'an County
#8 Best Value Hotel in Chun'an County
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental One Thousand Island Lake Resort 4.5*
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Also Known As:
Intercontinental 1000 Island Lake Resort
Intercontinental One Thousand Island Lake Hotel Hangzhou
InterContinental One Thousand Island Lake Resort China/Zhejiang

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