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“A great scuba diving retreat” 4 of 5 stars
Review of Tranquillity Island Resort & Dive Base

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Tranquillity Island Resort & Dive Base
P.O. Box 991, Port Havannah, Efate 940, Vanuatu   |  
Hotel website
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Hotel amenities
Special Offer
All meals included
Ranked #2 of 2 Hotels in Port Havannah
Lake Macquarie, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A great scuba diving retreat”
4 of 5 stars Reviewed May 26, 2013

A great chance to get away from it all to the jungle and the reef. Think camping. This is an eco resort. The emphasis is on the very special experience due to the natural environment, white coral sand beaches at mid to low tide, crystal clear emerald water and the wonderful people who look after you to make sure you enjoy your experience. It is native style living and hospitality. We felt very safe in our island environment.
Tranquillity is set up for scuba divers, snorkelers, kayakers, jungle treckers or those who just want to chill out. The coral reefs are pristine, with over 17 dive sites within a short boat ride from the resort. The dive boat, "Island Diver", is built for comfort. She has an extensive dive deck, toilet and sundeck for sun lovers. Tommy, the very experienced dive master, capably guides you through the dive sites at your pace, and is very patient with photographers!! David, the skipper, ensures you are safely in and out of the water.
Your meals will be served in the beach house. This was another highlight of our experience. Thomas capably waits on the bar and serves your meal, and even walks the 600m+ to find you when you have forgotten meal time! Douglas' cooking is exceptional. Extremely tasty. A meat lovers delight! With lots of fresh fruit and special treats included (our Mother's Day cake was a very special, unexpected surprise!)
Owen, the owner, cooked up a storm, and treated us with his special chicken recipe on our diving trip to Hat Island.
Managers Michael and Nadine are hard working and capably responded to any issues we had.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LiddyVanuatu, Owner at Tranquillity Island Resort & Dive Base, responded to this review, May 31, 2013
Glad to see that you enjoyed your stay and that the staff looked after you well even with the Mothers day cake.
The spiced chicken for our Hat Island trips is a special we save for the longer trips diving. Regards,
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Sydney
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 1, 2013

We just returned from 12 days on Tranquility Island and are not looking forward to the 'real life' again. One does not expect a five star resort and the mixed reviews might discourage a few independent travelers from considering staying on Moso Island, but this never stopped us from giving it a try...

And what a wonderful surprise it was to find the brand new managers so eager and enthusiastic, wiling to run the resort with heart and soul - and an endless amount of patience in dealing with any little drama that might happen on the way.

Thank you Nadine and Michael for making our island stay so enjoyable, sharing the meals with us and looking after us like family! Also a big thank you to the owner Owen for organizing the special diet and supplying such wonderful food from his own garden along with a divine dive trip.
A very big thank you to dive master Tommy and his skills and knowledge of the many great dive sites to discover. We will never forget the fantastic time we've had on and around the Island Diver which became a second home to us for a while.

And yes, we were very spoiled with the nicest fare, #7, which gave us a chance to at least attempt to walk off the amazing food supplied in the nicest setting by the very creative Thomas and Douglas, followed by checking out the fish at night on a walk over the jetty with torches.

Thank you all and the staff in the background, including the sweet couple of guest relations dogs in training, for a wonderful experience of living the simple life, sweetened by hot showers!

Room Tip: Fare 6 and 7 have their own en-suites attached, which might be more comfortable for longer stays. B...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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LiddyVanuatu, Owner at Tranquillity Island Resort & Dive Base, responded to this review, May 17, 2013
Thank you for all of your thank you's. So good to hear that you enjoyed your stay with us. Also pleased to hear that you liked the naturally organic garden food that we were able to provide. The staff also enjoyed your company.
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Sunshine Coast
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2013

I arrived in Vanuatu for 4 weeks in mid January, 3 weeks of which I spent at Tranquillity. Since comming to Vanuatu first in 2005 I have spent time on Tanna, Santo and Efate all wonderfull but Tranquillity keeps bringing me back.
The Hyatt it is not. If that is your scene choose a 5 star resort on Efate.

For me it is the people, the pristine clear reef to dive and a relaxing break from the "World gorne mad" city life back home.

The island has no roads, bars, resturants or Tv and only 240V power morning and evening. The generator runs a couple of hours twice a day, enough to run fridges, pump dive tanks, pump water and charge guests batteries. The rest of the time solar provides power 24/7 for lighting in the Fare and Dinning/kitchen area.
Two concessions for those who cannot cut the ties with the outside world completely are Very good Mobile phone reception from both local carriers and free WiFi access for guests (with own notebook, phone ect) to Skype home or access e-mails.

The closest thing to "Peak Hour" is when the boat arrives at 10am to bring Day Staff, Day Guests/Divers and fresh suppiles to the island and then at 4pm when Staff, Guests and rubbish go off the island, back to Vila. (as management practice non bio-degradable waste is taken off the island each day)

I arrived a couple of days before the Managers, Kim and Terry moved on at the end of contract.
Owen the owner was on the Island running it for the remainder of my stay. Covering a few week gap before the new managers arrived.
Having lived in the Solomon islands and Vanuatu for over 30 yrs he has a intimate knowledge of the people, culture and island life. The stories he can tell of the history and culture of the islands is fantastic. This all added to the stories from other guests dinning together made the holiday more memorable.

As there are no resturants on the Island all guests and the Managers eat in the Beach House together. This makes it a social event where everyone talks of the day they had and their life expierences. Far better than going off to watch TV.
Douglas and Thomas prepare the meals. Douglas being one of the best Chefs in Vanuatu and having worked in the best Resorts is semi retired and now calls Tranquillity home so the food is great. (ask him to make his special cocoanut choc desert) all made from fresh cocoanuts.

The Fares are basic and simple with hot water, flush toilets and solar lighting(power when Generator is on) Two have ensuite inside the rest a couple of meters from the door. Also solar lit for night access.

My son joined me for two weeks to do some diving together. As a dive instructor and skipper of a boat that does 2 night cruises around the Whitsunday Islands he is at home in and on the water.
His comment on facebook when he arrived says it all "home again". He spent 4 months at Tranquillity in 2008 doing his divemasters.

We dived many of the 18 dive sites available from the resort in the two weeks, with Vis that can only be dreamed of in the Whitsundays (15 to 40 mtr) we had a great holiday. Average vis is 20+ mtrs and the water is 24 deg in winter to 29 in summer. No stingers and pristine reefs that only the resort guests dive so they are not damaged by everyone who just wants to drop anchor and kick them to pieces.

Helping to save the endangered turtles is a large part of the resorts work.
Guests are welcome to visit the turtles at any time and may be lucky enought to see new hatchlings arrive and taged 30 cm ones released.
Tanks are drained, cleaned and refilled each morning so the water is fresh and the remanants of the fish the turtles are fed the night before are gorne. About 3pm guests can help feed the turtles each day.

Be it a cut lunch to walk across the island to Freds beach directions to explore cavesor advise on the best place to snorkel or Kyak, nothing is too much trouble for the happy go lucky staff and managers.

I keep going back because of the Happy Friendly Staff and the magnificent diveing.
I am a lazy diver with many dives under my belt, I dive to relax and enjoy nature.
Here I can have someone setup, carry and wash my gear. Tommy the divemaster, Thomas the instructor and the managers who are instructors all ensure your dive is safe and enjoyable.
The reef is pristine, the water warm, the Vis unlimited and if the wind blows from one side we dive a reef on the calm side. What more can I ask for.

As a diver you will be blown away, as a nondiver there are so many places to explore or snorkel or just lay back and relax without the noise of town.

Room Tip: Very little time is ever spent in your room with a cold night getting down to 18deg and days in high...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Top Contributor
83 reviews 83 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 12, 2013

We didn't stay overnight, but we plan on going back and doing just that. We bought a dive package in Port Vila. Best deal of the packages we found.

They picked us up at our hotel and took us for a 35 minute ride over the mountain to a little beach where we boarded a boat for the run across the sheltered bay to the resort.

We had two dives with a lunch in the middle. Nothing flash, but good food all the same. The equipment was a little rough looking but it worked just fine. My depth gauge was kaput but my partner's was fine and we had a very competent dive master.

Loved the dives. We got to see some old, rusting weight balls from the WWII submarine nets. This was a U.S. Navy base. We didn't see turtles in the wild but other guests advised that they see them all the time. We did see the Hawksbill Turtle rearing ponds and the cutest little turtles you could imagine.

We had a tour of the facility and saw the very basic cabins (fares). This is an eco resort so no air con, but the water is right in front of you. If you don't need 5 star and you want good reef diving with pristine reefs, give them a try. I would suggest you try 3 or 4 nights at first. See how you make out.

Room Tip: Get one of the larger, newer fares. Bring over everything you want as this is an island and there is...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Limone sul Garda, Italy
Top Contributor
76 reviews 76 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed February 2, 2013

We booked one expensive package for 3 nights and we escaped after one.first:they call them selves "Eco" lodge,but this place (belonging to an Australian guy and not to local people as on the brochure from shepa government it seems to be) has nothing to do with Eco-friendly. Next to the dwell where they get water we found car batteries open with the acids (cancer) run free in the ground(you can see the pics).that friends mean CANCER.THE PLACE SHOULD BE TOTALLY CLOSED TO PEOPLE.plastic is everywhere on the island side where the lodge is,and I mean not only on the shore but spread all around up the hills(it's not the one coming from the sea,also the one everybody locals and tourist leave around).the bungalow are totally running down,no maintainance at all.they are dark,damp,nets are all broken,beds are mouldy.mould is everywhere.we had 2 lunches there and we got exactly the same things and the fruit(which in Vanuatu is plenty and grow everywhere) was rotten.
Kim was totally unfriendly,telling us that the place is not for everyone.honestly for 20 years I've been sleeping everywhere even in my sleeping bag on y stone in the middle of Amazonia , but this place is no go and has nothing to do with basic.the stuff working there is sad and depressed,nothing to do with the friendly people of Vanuatu .the atmosphere I breathed was just bad vibes.if you sleep in ngouna or pele you have plenty of beautiful places and you are sure the money go to locals.
We left after the first day and we had a quarrel at the congoola office to get only 3/4 of the money back and they are really disinterested if ranquillity island is going to be poisoned with acids and plastic by this "eco"resort.
Everything is just organized for divers and we were not,so we were totally ignored. we had a great snorkeling but not at the beach front because all the corals are gone.
It' s a shame not to care about the planet,please invest your money in a safe location (hygiene is not in this place) or just go snorkeling for the day but not eat or sleep there because the standard is very poor. it´s a pity because moso island is beautiful but this resort is faraway to be only decent. and we are here to give fedback to the resort, not the island.

Room Tip: there isn´t a choise, only huts very very basic and dirty
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LiddyVanuatu, Owner at Tranquillity Island Resort & Dive Base, responded to this review, May 16, 2013
Tranquility may not be everyones cup of tea, however the images taken by the guests of their own muddy boot marks covering just about all of the floor does not fit in. Normally guests would take their boots off before going inside. It is hard to find mud on the pathways there. There has been a change of management and the materials awaiting recycling have been recylcled. Guests staying before, during and after those in this reveiw had totally different enjoyable experiences.
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Sydney, Australia
1 review
5 of 5 stars Reviewed January 22, 2013

Great family experience in a beautiful location. We loved the authentic accommodation in island fares, the friendly service by management and staff, and the proximity to nature. Kim and Terry were the perfect hosts, and we enjoyed the lively discussions at mealtime. The diving and snorkelling was sublime, kayaking, caving and bushwalking was excellent, and we fell in love with the local villagers. Our two week visit was barely sufficient to experience all Moso Island had to offer.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glenhaven, New South Wales, Australia
1 review
5 of 5 stars Reviewed January 21, 2013

My family and I stayed here for two weeks, and for us it definitely was our best holiday we have ever had. The views were stunning, and the water was crystal clear. There was amazing snorkelling right in front of the fares. Even better snorkelling spots were just a kayak away, and lunch was packed for us if we were out for the whole day. The managers Kim and Terry were fantastic company at meal times, and great diving instructors. You can see they put a lot of effort into the place, and I would recommend Tranquillity to anyone and everyone. I know I'm going back!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tranquillity Island Resort & Dive Base

Address: P.O. Box 991, Port Havannah, Efate 940, Vanuatu
Phone Number:
Location: Vanuatu > Efate > Port Havannah
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Port Havannah
Price Range (Based on Average Rates): $$
Number of rooms: 12
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Also Known As:
Tranquillity Island Resort & Dive Base Hotel Port Vila
Tranquillity Island Resort And Dive Base
Tranquillity Island Hotel Dive Base

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