We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceeded all expectations” 5 of 5 stars
Review of Tranquillity Island Resort & Dive Base

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Tranquillity Island Resort & Dive Base to your Saves list
Tranquillity Island Resort & Dive Base
P.O. Box 991, Port Havannah, Efate 940, Vanuatu   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
All meals included
Ranked #2 of 2 Hotels in Port Havannah
Sydney
1 review
“Exceeded all expectations”
5 of 5 stars Reviewed August 25, 2012

I booked online and was able to arrange everything over the internet - my transfers, my advanced open water course, accommodation and meals (included with accommodation) in one transaction. I found this really took the stress out off planning a holiday budget and allowing myself to relax and not stress over the details.

Terry, Kim and all the staff were wonderful and made for a memorable time there. Very impressed with food and my compliments go to the chefs.

I found Terry and Kim to be very flexible with my advanced diving course and arranged the course to suit my holiday as opposed to changing the holiday to suit the course. They are very knowledgeable and you will be in very good hands with them guiding you through any of the courses.

The accommodation is as other writers have mentioned is "back to basics" but they do the basics very well. The Farés (Polynesian bungalows) are secluded and each have their own private beach. They have fly screens instead of windows so you really get the feeling that you are sleeping on the beach (in a nice bed with a mosquito net of course).

I am already trying to work out when I can head back and do my rescue diving course.

Room Tip: I stayed in Faré 1 and enjoyed its proximity to the facilities (beach and dive hut).
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

86 reviews from our community

Traveler rating
    48
    24
    4
    6
    4
See reviews for
17
43
9
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Wellington, New Zealand
1 review
5 of 5 stars Reviewed August 9, 2012

My husband and I have just returned from 5 nights at Tranquillity Island Resort & Dive Base and we left wanting more!

We were met at the airport by Sarah who was more than happy to swing us passed a supermarket in Port Vila prior to taking us to Gideon’s Landing for a short boat ride across Havannah Harbour to the most beautifully hidden resort on the gorgeous Moso Island.

Thomas greeted us and gave us the run down on the meal times, dive times etc. He then showed us to our Fare and we were given a refreshing coconut. The accommodation is as advertised, basic, which is refreshing in itself now days. Fares are unique island style with a thatch roof and are insect screened with mosquito nets over the beds. We had 1 double bed and there was also a single. The separate bathroom with shower, flushing toilet, hot and cold water was private and located just beside the Fare. Both areas were clean and had LED lighting and the all important Mosquito Coils. There was a hammock and outdoor chairs for relaxing and a jug of rain water for drinking, replenished daily. The Fare was right on the water with our own private beach area.

We snorkelled out front of our Fare and saw plenty just off shore, the water is so clear and there are beautiful coloured corals and fish, fish, fish. We visited the Turtle Rookery while Thomas was feeding them and learnt about how Tranquillity are helping the Hawksbill Turtles survival rate.

On our first night we were the only guests staying on the Island so we were lucky enough to have the Beach House Dining Area all to ourselves for dinner and breakfast the next morning.

The next morning we met Kim and Terry, our hosts who arrived back on Moso after a well deserved few days off. They warmly welcomed us and were there looking after us for the remainder of our stay, always happy to answer our questions, cooking our meals, cleaning our Fare, leading our dives and chatting, laughing and sharing stories with us at meal times. Hands down great hosts!

We dived 7 of the 18 sites while at Tranquillity: Bottle Fish, Lion Fish, M.V Belama, Moso Caves (husband), Tranquillity Island Night Dive (me), Owens Reef, White Rock & Moso Maze. The dive team were more than happy to accommodate early morning or night dives. Lead by either Divemaster Tommy or Instructor Kim and Skippered by Hensley each dive was unique, exquisite, well lead and skippered. Island Diver (the dive boat) is set up well and so spacious. The team catered for the “new” to diving people like myself helping me out with giant strides and currents while also giving the “Advanced 20+ year’s diver” like my husband plenty of interesting sites and challenges. They are also happy to have snorkelers and spectators on board as well. We hired all SCUBA equipment with the exception of Mask and Snorkel. The gear like all rental gear is used but very functional.

Our holiday coincided with Vanuatu’s Independence Day and many of the staff went back to Port Vila for the celebrations, with two other guests joining us at Tranquillity we were treated to a Kim and Terry “Drunken Chicken” meal to celebrate Independence Day and allow the staff remaining on the Island to have the evening off. This meal along with all others were fresh, plenty fill and delicious. Patterson & Douglas the chefs kept us well fed with 3 meals a day and there was tea & coffee available in the Beach House all day. You can buy beer, wine and soft drinks or bring your own duty free, which can be stored in the chilly bin.

On Independence Day Tana the Dog lead us to the beautiful “Fred’s Beach” on the Western side of Moso (30 – 45 minute walk). Tana leads and you follow while he digs up sand crabs along the way. The walk is gorgeous, along the shoreline and through the forest arriving at a deserted white sandy beach. Tana protects our gear (even though no one is there) while we snorkel the pristine waters. Tana is a fantastic canine host staying outside our Fare most evenings leading us to the Beach House for breakfast and dinner.

We departed Tranquillity on the Coongoola a 23 meter sailing ketch arriving at Gideon’s Landing where vans were ready to take us back to Port Vila.

Moso Island is incredibly beautiful. The view from our Fare of the crystal blue waters blew us away and there is nothing better than hearing the ocean while lying in your bed. Everyone at Tranquillity made our experience truly memorable. It’s a back to basics, no thrills kinda place, however the staff and the environment speak volumes and we have absolutely no hesitation recommending Tranquillity to anyone (who doesn’t mind getting sand in between their toes).

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 29, 2012

Our family of 4 had a great time at Tranquillity late June. We only booked 2 nights here as we had a budget and a pretty busy travel agenda. We now know better! Tranquillity is a special place, and shouldn't be rushed. It won't suit all visitors to Vanuatu, as the accommodation is fairly basic and is generator powered, but we found it to be clean and comfortable, expertly managed, and located in the most beautiful environment.

The great service begins with the trip to Moso Island. We were collected from Mele Bay and transported from Havannah Harbour on the beautiful "Coongoola". We were welcomed with a refreshing coconut by the new managers Kim and Terry, and then shown our hut. In order to keep costs down, we had booked dorm style accommodation with shared facilities. What we hadn't expected was that our hut would be nestled in the vegetation with its own beach, that we would be the sole occupants, and that the separate shower and toilet were just out the back door of our hut and were for our use only. Not against sharing, but this was a bonus.
The accommodation is described as rustic, but the important things were well attended: keep it clean, invest in decent mattresses, and air the sheets and pillows regularly.

The snorkelling out the front of the hut was lovely, plently of coloured clams, fish and coral formations. The snorkelling on the other side of the island, at Fred's Beach, was very special. Visiting this pristine deserted beach was one of the highlights of our entire trip. We were escorted for the 45 minute walk through the jungle by the resident dog "Mr Tanna". A real character, guest relations expert, and an asset to any management team!

We were attracted to Tranquillity because of their Hawksbill turtle conservation program. We all liked spending time with the turtles and learning about them from Terry and the rest of the team. My 9 year old son in particular enjoyed hanging out with the turtles and finding them tasty jellyfish snacks!

The atmosphere at Tranquillity is relaxed, low-key and welcoming. Meals are eaten communally, it is nice to chat with other guests and Terry and Kim without intrusions such as TV, phones or music. The food was tasty, and a big thanks to chef Douglas for accommodating the palate of a fussy 9-yr old. Thanks also to Terry for emailing some of my photos home.

We had to prise ourselves away after 2 nights to get across to Tanna. A big thank you to the team at the office in Port Vila for minding our bags and organising transport while we pottered about Port Vila before we were due at the airport. A great experience at Tranquillity from beginning to end!

Room Tip: Fares with separate facilities were fine, but ensuite facilities probably good for those not wanting...
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2012

We are a (reasonably) elderly couple who have returned to diving after a thirty year absence and this was our third visit to Tranquillity in two years. If it's five star amenities and food choices you're after, it's probably not for you but if you want excellent diving (incidentally, at a great price), relaxation in a fairly pristine environment and interaction with great staff and interesting fellow travellers, then Tranquillity may very well be just what you want and need.

The accommodation is basic (thatched huts) but it's comfortable and private and is literally a few metres from the water. The menu is fixed but it's wholesome and plentiful, with fruit available at every meal.

There are about eighteen dive sites used regularly by the Tranquillity crew and we've now dived most of them - all are very special (some are exceptional) and even the "house" dive sites offer something new each time. The dive boat "Island Diver" is capacious and easy to dive from.

What stands out for us is the quality of the management and staff and the interesting travellers we,be met. It's the people who make the experience and on Tranquillity guests get to interact on a personal basis with pretty much all of the management and staff and because most guests are divers and meals are eaten communally, with friendly and interesting people from allow either globe.

And finally, if you're thinking of learning to dive, I can't think of a better place - PADI accredited, warm water, one on one tuition and the most amazing real life aquarium in which to learn.

We're looking forward to returning.

There's no doubt that we'll return.

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 11, 2012

30 minutes by taxi from the airport at Luganville and 30 minutes by boat from Havannah Harbour. Moso Island is the most exquisite place. The water is crystal clear and blue. The island has almost no inhabitants, so you can walk in the native forests and go to deserted beaches. A real Robinson Crusoe experience. Our fare hut was very basic, but very comfortable and best of all we had our own private beach and hammock. The food is very good- extremely simple but plentiful and just right. My special diet was beautifully catered for- I was very pleased. The diving was the best ever. As for the Coongoola day cruise- which was free as part of the 5 night package- it was fantastic. Can't wait for next year.

Room Tip: Some fares (chalets) are coral brick, some normal brick and some palm frond- so please state your pr...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2012

My wife and I had such a lovely time staying here. The beach huts were so comfortable, the secenery beautiful, the management helpful. We had free use of the kayaks and snorkelling gear and the food was yummy and plentiful. All for a very reasonable price for vanuatu.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 9, 2012

I think this must be one of the best kept secrets in Vanuatu. I cannot believe it is not fully booked months in advance. This is our third visit to Vanuatu, and of the 7 places we have stayed by far the nicest.

The location is on Moso island, about 30 mins drive then about 30 min boat from Vila. It faces the mainland, directly on the beach. It is designed to be a part of the environment - when you first approach by boat it is hard to believe that there is a resort there as all you see is natural rain forest. The Fares (Cottages) are about 10-15 metres from the beach but surrounded by rain forest on all sides - beautiful.

The resort has three functions. As well as being a great resort, it is also runs a turtle rearing, tagging a release program (see the web page) and a dive centre. We didn't dive, but we did a lot of snorkeling. If you don't dive or snorkel, this is probably not for you as there is not much else to do (this is plus!).

It is very small - there are only seven Fares, a dorm room and a campsite. There was a maximum of 12 there during our stay in early January.

We stayed for 5 nights and would very happily spent twice that time - like other reviewers we didn't want to leave. We quickly got into our daily routine - wake up; fabulous tropical breakfast; morning snorkel off the beach, from a kayak or the dive boat; kick back on the balcony with a book; fabulous steak buffet lunch (seems to be every day!); afternoon snorkel and kickback, then dinner which varied each day.

As other reviewers have said, the accommodation is rustic, the experience is natural and outdoor - 5 star camping.

Pluses:

- Location, location, location - tropical paradise - rainforest meet the beach and the coral reef starts right off from the beach. Snorkelling is great and very varied.
- Hosts - John and Jo are great managers - always helpful, pleasant, knowledgeable and good for a chat.
- Food - simple, fresh and tasty - we looked forward to every meal. Meals are served on a large communal table so you get to know all the other guests, and the meals tend to drift into relaxed chat.
- Accommodation is nothing flash by any means but has all the important things right. Extremely quiet, except for the lapping waves on the beach, birds and insects.
- Dogs - the three residents are very entertaining

Minuses:
Struggling here... -There are few mosquitos at dusk and evening, but not too bad and coils are provided.
- It would be nice if there was somewhere really comfortable to lay back and read a book. Some hammocks or loungers would be great.
- Not the best place to use as a base for activities on Efate - once you are there, stay there! (really a plus?).

We plan to return.

Room Tip: Take the day trip on Coogoola (yacht) on a day it is going to the other side of the island. Great da...
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tranquillity Island Resort & Dive Base? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tranquillity Island Resort & Dive Base

Address: P.O. Box 991, Port Havannah, Efate 940, Vanuatu
Phone Number:
Location: Vanuatu > Efate > Port Havannah
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Port Havannah
Price Range (Based on Average Rates): $$
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelBookers and Odigeo so you can book your Tranquillity Island Resort & Dive Base reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tranquillity Island Resort And Dive Base
Tranquillity Island Resort & Dive Base Hotel Port Vila
Tranquillity Island Hotel Dive Base

Owners: What's your side of the story?

If you own or manage Tranquillity Island Resort & Dive Base, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.