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“PERFECT, PERFECT, PERFECT” 5 of 5 stars
Review of The Havannah

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The Havannah
4.5 of 5 Hotel   |   Samoa Point, Port Havannah, Efate 1111, Vanuatu   |  
Hotel amenities
Ranked #1 of 1 hotels in Port Havannah
Brisbane, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“PERFECT, PERFECT, PERFECT”
5 of 5 stars Reviewed September 25, 2013

We have just returned from our Honeymoon at the Havannah resort. All I can say is "PERFECT".
We were just treated like royalty the entire week. The staff are just like no where else in the world, friendly, helpful, polite just so willing to make all the guests happy the entire time.
The Romance package is a MUST. it is offered on their web site. We are making plans to return next year. There is a lot to do or little its up to you. We snorkelled every day as the water was just Crystal clear and really pleasant. We also took the Sunset cruise each night on the catamaran sipping champagne as the sunset. This place is the ultimate romanic holiday.
The restaurant was always open and you had a choice of dining in the restaurant, in the garden, on the beach or private pier. Our rooms where clean and spacious . By the way did I mention that the resort is CHILD FREE? as I said this was a PERFECT, PERFECT, PERFECT holiday/honeymoon.

Room Tip: we liked our garden room it was private and at the back. As we spent so much time in the water snork...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 27, 2013
Dear Melmusic
Thank you for for your review and comments of the Havannah and I am glad you found us to be PERFECT for you and that we could provide you with a memorable experience/honeymoon. I trust we will have the pleasure of welcoming you back at the Havannah in the not too distant future. Until then, kind regards
Frederick
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282 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
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English first
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 22, 2013

My Husband, Dad and partner just got home from staying 6 nights at the gorgeous Havannah. My husband and I visited last year and loved it so much we wanted to bring my parents here to share the experience. We were not disappointed. Everything was sensational from the minute you arrive, to the time you leave. Nothing is a problem. Fredrick and Victoria are gorgeous hosts who really do go above and beyond to ensure your stay is perfect. We stayed in Villa's 7 and 8 which are lagoon pool rooms and we watched the sunset every night from our day beds.
The food was sensational and the menu had defiantly been extended upon from last year. The beach out the front is amazing for snorkelling and there are so many activities you can do if you so wish. We went sailing on the Vagabond (A MUST!!!) for a day. it was spectacular. Simon and Henry took us to some amazing places to snorkel. We had a sensational lunch prepared by Fredrick and the champagne was always cold and extra bubbly! Now to the staff, what can I say except I truly love them all! Jimmy, Kathy, Wendy ,Anita, Jonathon, Julie, Alfred, Vivienne and Bruce. Betty and Edna in housekeeping. Noel who kindly took us to his village. Happy who took us out on the sunset cruise. They were the most hospitable staff I have ever encountered. Truly happy to be there. We miss The Havannah already, cant wait for next year! p.s Would love to see a mini bar in all rooms!

Room Tip: Lagoon pool villas are great. You have your own little pool which looks over Havannah bay.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 22, 2013
Dear Fussytravellers81
Thank you for your kind review of the Havannah and I am very glad that you and the family enjoyed your break away with us! I do hope we will see you again next year and that you may be able to time it so that you arrive a couple of days before mum and dad! I trust his leg is mending well and that he is not too depressed after all, now that he is back home!. It was a pleasure to have you staying with us, and I look forward to welcoming you again in the not too distant future.
Kind regards
Frederick
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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 14, 2013

We stayed at the Havannah for 6 nights in early September. We stayed in room 8, which was a lagoon pool villa which looked directly out to the bay and the sunset. Snorkelling just to the left of the activities hut was excellent especially near the drop off. The picnic arranged by the resort to Lelepa Island was one of the most unforgettable experiences - brilliant corals, pristine deserted beach, friendly local beachkeeper (and his dogs) and lunch. We also really enjoyed sipping beautiful cocktails at the lounge while playing backgammon, scrabble and chess listening to great music. We were also lucky enough to witness a wedding at the Havannah for another couple!

If the sky is clear, sunset cruise is a must do and we were lucky enough to see dolphins on one of our trips out on the boat.

As for service, Frederick and his team (Marika, Bruce and others) were always on hand and willing to make sure we were relaxed and enjoying our stay. We found the bed to be too soft for our liking but I guess that is subjective.

We dined mostly at the resort and whilst there were a few hit and misses on the menu overall the food was of a high standard. Any quibbles about the menu is quickly made up by the view, especially if you dine under the stars. There are always alternative options nearby (Francesca's or Wahoo Bar) if you want to venture outside the resort.

Overall, one of the best tropical holidays we have had and we hope to return another day.

Yorick and Sally

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 17, 2013
Dear Choisal
Thank you for your review and comments on the Havannah during your recent stay with us. I will take up your comments with the chef with regards to the menu, however our biggest challenge is supply and we can be out of some basic items because suppliers have run out of products that we used, or the product did not make it to the ship. This is one of the challenge associated with being on an island which import most things. In any case, I am glad you have had a great time, dolphins and dugongs are still around, so are turtles and Nemos! We do look forward to seeing you again soon, and in the meantime, keep well.
Kind regards
Frederick
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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 11, 2013

Spent three nights here for our 10 year anniversary. The location, facilities and service was second to none. The staff bent over backwards to ensure we had everything we could desire. Dinner on the jetty was a highlight. We will return....

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 13, 2013
Dear James S
Thank you for your comments and I am glad you had a great 10 years anniversary celebration at the Havannah. We do look forward to seeing you again soon and I hope you will not wait to the 20th wedding anniversary before coming back to our resort!
Kind regards
Frederick
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Melbourne, Australia
1 review
4 of 5 stars Reviewed August 30, 2013

Thank you Frederick ,Victoria and staff you made our stay very memorable.Nothing was a problem, if something wasn't available Frederick certainly did his best to get it for you.From the warm welcome,the service throughout,our villa,the friendly staff and naturally the gorgeous location we cannot thank you enough for our wonderful holiday in paradise.

Room Tip: Water front villa a must.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 11, 2013
Dear Brian and Marlene
I am glad you took the time to write a review on the Havannah and I thank you for it. It is always good to read what long stay guests have to comments about the resort as they have a better understanding of where we are and what we are achieving. I will pass your comments to our staff and I will look forward to welcoming you both at the Havannah in the not too distant future.
Kind regards
Frederick
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Wellington, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 28, 2013

We stayed here for 4 nights in Mid August and had a great stay. The staff are super friendly and willing to help in any way they can. The Hotel Manager was great and always wandered around and had a chat to all the guests. The food was good, and the rooms are a good size with both fans and air conditioning. Having the free shuttle in to town is great as its about 30 mins from Port Vila.

Room Tip: We had a room at the back and you can hear the generator humjming at night (not very loud but is jus...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, September 11, 2013
Dear Kiwiworldtravellers
Sorry for the delay in responding to your comments but even people who like me live in Paradise, need to take a break! I am glad to read you have had a good stay but I am sorry to read that the generators disturbed you, they are quite away from the resort and normally are not a source of bother. This is one of the challenge associated with creating your own power and we are waiting to see the completion of installation of the electrical line to join the "grid", if their power is more consistent than ours!
In any case, thank you for writing the review and I hope to see you again soon at the Havannah
Kind regards
Frederick
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Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2013

Thanks so much to Victoria and Fredrick for a perfect holiday. Havannah resort is a really special place and the personal touches make it really memorable.

The service was amazing - nothing was an issue or a problem.

They obviously have a pest control system - we weren't bothered by bugs at all as we'd experienced in other resorts in Vanuatu. The rooms were spacious, clean and of high standard - what we expected for a high quality resort.

The snorkel trip organised by Fredrick was really cool.

The beach outside the resort is white sand and there is snorkelling gear that you can use for the whole time without going back and forward and they were good quality fins.

They had a kayak, paddle board, row boats, sail boats etc available for use. The beach is calm and there is snorkelling right off the beach which is pretty good. They even have resident dugongs!

Highly recommend this place for a winter escape! Amazing attitude of the staff, excellent service, great food - good breakfasts, great fresh fish for lunch/dinner; great beach, great dining area, great pina coladas etc etc!

Definitely going back :)

Room Tip: If choosing a garden villa, request villa 1 as it is the only garden villa near the pool and with a...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havannah-GM, General Manager at The Havannah, responded to this review, August 28, 2013
Dear Rachel
I thank you for taking the time to write your review of the Havannah and I am glad you have had a terrific time at our resort. The snorkelling trip on "Vagabond" are always a lot of fun and I do enjoy going on board to take care of my guests. It is a very social and happy day, and the Pinot Gris is always cold. I look forward to welcoming you back at the Havannah.
Kind regards
Frederick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Havannah

Address: Samoa Point, Port Havannah, Efate 1111, Vanuatu
Location: Vanuatu > Efate > Port Havannah
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Port Havannah
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Havannah 4.5*
Official Description (provided by the hotel):
The Havannah is Vanuatu's adult only luxury retreat for couples. Located just 30 minutes drive from the International Airport the Havannah overlooks the pristine waters of Havannah Harbour on the northern side of the main island of Efate. The tranquility of the resort makes it an ideal place to unwind and rediscover yourself and each other. ... more   less 
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Also Known As:
The Havannah Hotel Port Vila

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