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“Wow” 5 of 5 stars
Review of Chateau Elan Hunter Valley

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Chateau Elan Hunter Valley
4.5 of 5 Hotel   |   Vintage Drive, Rothbury, Cessnock, New South Wales 2320, Australia   |  
Hotel amenities
Ranked #1 of 2 Hotels in Rothbury
Certificate of Excellence 2014
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
“Wow”
5 of 5 stars Reviewed December 16, 2012 via mobile

What an amazing place. The accommodation was 5 star +. The only negative was the poor service in the restaurant. Although there was plenty of staff, they just seemed to hide all night. Most of the night it was just my small group of 8 in the whole restaurant. Food was great when it finally arrived. We had to keep asking for our guests wine glasses to be refilled.
Conference facility, service and food was exceptional.

Stayed December 2012, traveled on business
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489 reviews from our community

Traveler rating
    286
    124
    51
    21
    7
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46
305
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed December 15, 2012

We stayed at Chateau Elan and it was just exceptional. Cannot fault anything. The General Manager (Joseph) was the nicest person we have met in a long time. The tourist advice from the staff was fantastic. Definately recommend Chateau Elan.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubbo, Australia
2 reviews
5 of 5 stars Reviewed December 4, 2012

I had my wedding at the Chateau Elan in September, 2012, I couldn't have changed one detail to make it more perfect than what it was! Timothy Cooper, and his off-sider Brooke, were in contact with me constantly & made my wedding day better than I could have ever imagined!
Aaron & Keith let me change my accomodation for my wedding night 3 times without even looking the slightest bit annoyed, they were more then happy to help with anything during our entire stay! Louise at the French Cafe was amazing her cheese platters are out of this world!
Tim, Aaron, Keith & Louise were like friends our entire stay, they always looked happy to see us & recommended great things for us to see & do!
We are currently saving hard to stay there again for our one year wedding anniversary & definitely recommend the Chateau Elan for any occassion, or no occassion at all!
Alicia at The Salon is also the most amazing hairdresser & person! Definitely go there!

Room Tip: Rooms are all beautiful, but looking over the Golf Course is a treat!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2012

Chateau Elan is a newish upmarket hotel in the Hunter Valley region. We stayed in a standard room on the bottom floor of villa 9. There are 10 villas with about 8 rooms in each. We stayed on a sunday and monday night and it was very quiet, there wasn't anyone else staying in our villa at that time.
The rooms are quite large and well appointed with nice furnishings, lovely bathrooms and very comfortable, big beds. Overall the hotel complex has everything you need. There is a great restaurant and bar, pool, spa and of course the golf course. We had a great stay in this hotel, the staff were all friendly and we got a fantastic price by using a popular website and not being choosy about our stay dates.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
1 review
5 of 5 stars Reviewed November 13, 2012

We went to Chateau Elan for my 50th birthday celebrations. It met all of our expectations and the service levels from everyone we came into contact with were excellent. All staff were knowledgeable, friendly and responsive. The General Manager picked up on the occasion and helped to provide an unforgettable experience with plenty of attention (not too much though) and made me feel special. The spa treatment was excellent, just what was needed. The courtesy car to and from the local restaurant was a bonus. Legends Grill for dinner was a class above what we expected (really good menu - not pub food), although we did not have breakfast there. It was nice to walk from the Villa across the manicured lawn to the restaurant, amongst the kangaroo's who were plentiful. The course is good too, if you have time between wineries and other attractions this region has to offer. Don't just go to Elan for the golf, it is more than that. Nothing but positive from this happy customer.

Room Tip: The upstairs, corner villa rooms appear best for privacy and outlook over the golf course and to hin...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 12, 2012

This is a very high end, quality place to stay. We stayed in a room in Villa 3, overlooking the gold course. Lot's of kangaroo's (or were they wallabies?) to look at out the window!

Bedding was amazingly comfortable. Room was a very big size with plenty of comfy furniture and big tv. Bathroom you could get lost in with nice bath and shower.

Service was very very friendly. Breakfast was tasty and well priced. Chateau Elan is very well placed in the Hunter Valley with lot's of good wine tasting close by and the Hunter Valley Gardens up the road.

Room service was good but they mixed up the order. Slight problem on checkout with an incorrect charge which took some convincing for them to fix up but overall a very classy and relaxing place to stay!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 7, 2012

Actually that is a lie, Goof is terribly highly educated and still couldn't do it, perhaps too much wine tasting that afternnoon! But not to worry, pity tho that the staff took forty mins and 3 phone calls to show us how, and another 40 to find us a bath plug!!. Fires and plugs aside, the apartment was great, clean, spacious and modern. Lovely outdoor area, easy walk over to the Clubhouse for lunch and the spa treatments were sublime. Would return (with spare plug...just in case).

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Elan Hunter Valley

Address: Vintage Drive, Rothbury, Cessnock, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Cessnock > Rothbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rothbury
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Chateau Elan Hunter Valley 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Chateau Elan at The Vintage is Australia's finest golf and spa resort. Located in the heart of Hunter Valley wine country, Chateau Elan offers luxury retreats for up to 200 guests.The Spa at Chateau Elan has 17 treatment rooms and a vast range of specialised treatments available. Guests can choose from 3 types of luxury accommodation - Spa Suites, One bed bedroom self-contained Villas and King Rooms. The hotel overlooks the fairways of the Greg Norman-designed course Vintage golf course. Chateau Elan is 2 hour drive north of Sydney. ... more   less 
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Also Known As:
Chateau Elan Hunter Valley Hotel Rothbury
Chateau Elan Hunter Valley Greater Newcastle/Rothbury

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