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“Lovingly restored Hacienda with wonderful, friendly service. Heaven!” 5 of 5 stars
Review of Hacienda Sacnicte

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Hacienda Sacnicte
3.5 of 5 Boutique Hotel   |   Carretera a Tekal de Venegas Km. 5, Izamal 97541, Mexico   |  
Hotel amenities
Ranked #2 of 5 Hotels in Izamal
Mexico
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 48 cities Reviews in 48 cities
114 helpful votes 114 helpful votes
“Lovingly restored Hacienda with wonderful, friendly service. Heaven!”
5 of 5 stars Reviewed March 25, 2012

Hacienda Sacnicte like most Hacienda’s in the Yucatan is an old henequen large home dating back to the “green gold” of the henequen (sisal) age. This particular one has been lovingly restored to feel like one is the guest of the owners. The location is great, the rooms are large and comfortable and the service is personal and attentive in every way. This is far more than a hotel… it is a wonderful mixture of Yucatecan and Italian hospitality thrown into one.

While all the roads we encountered in the Yucatan are in excellent shape, some of the minor roads are not very well sign posted, but there is always an incredibly friendly local on hand to offer directions. Our tip is to solicit driving directions from someone who drives… either a car or motorcycle, their directions tend to be more accurate!

Upon arrival the gates were opened and we were directed to park at the top of the driveway. The first impression is that the gardens are lush and well tended even in this dry period.

From the car we walked up a couple of steps into a courtyard that is dominated by an inviting looking pool, finished in simple white concrete which is how they all are done at the Haciendas and the terrace of the main building.

Here we were greeted with wonderful cold face towels and a refreshing welcome glass of tamarind water by our wonderful host, Orlando supported by Carlos the chef and Paco the gardener and handy man whose wife is the maid.

It has to be stated, that while the atmosphere, architecture and design elements are all wonderful, it is truly the staff that make the difference. Nothing was too much for Orlando, Carlos and Paco and like an exceptionally good hosts they seemed to be able to anticipate our needs with uncanny accuracy.

We were two couples, one of which stayed one of the bedrooms in the main house; a very large room with comfortable king-size bed and an extensive bath area with a large step down shower, two large sinks and a large shuttered window. Each room features original art and a wonderful assortment of furniture that has been picked out with great taste by (presumably) the owners.

The other master suite was in one of the side buildings (which featured three bedrooms) which also has a king-size bed overlooked by a gigantic hand-carved mirror and another very spacious bath with vast walk-in shower and vanity area.

The floors throughout are of polished cement inlaid with “carpets” of old tile, the overall effect is one of cleanliness entirely in keeping with the age of the original building.

The rooms both had ample hanging and storage space as well as a/c provided by mini-split wall mounted units that run pretty quietly (when needed) and ceiling fans.

After a cooling dip in the pool we freshened up for dinner and were pleasantly surprised by the quality and presentation of dinner, which was superb. The dinning room is elegant, dominated by a long table and huge chandelier, surrounded by original art.

Breakfast was served on the terrace and was fresh and again very nicely presented, washed down by strong, hot coffee. Orlando provided us with tips on how to spend our day in Izamal that we followed to the letter.

Izamal is a charming colonial city boasting one of the oldest (if not the oldest) convents in the Americas. The entire center of town is painted yellow with white trimmings on honor of the staple food of the area – corn. We thoroughly recommend hiring one of the horse-drawn buggies to see the town as it saves driving and is a journey in time as well as the colourful streets. Your visit will not be complete without meeting the wonderful Estaban Aban who can be found at the wonderful Lol-Yuk jewelry workshop where he and his family make unique and beautiful pieces from henequen spines and 30 year old cocoyol seeds. From his welcome sung in Maya to his overall knowledge and love of the area, this is a must stop on any visit to the area. He can even arrange a guided tour to off-the-beaten-track cenotes and Mayan sites… well worth the time and effort.

Another fantastic character is Don Felix (Feliciano Patron) who practices the Mayan curative techniques based on herbs and plants, his family also produces beautiful guayaberas and women’s clothing that are beautifully embroidered.

Also, no visit to Izamal can be complete without eating lunch at Kinich restaurant. It will be busy and that is due to the quality and taste of the typical dishes on offer such as Relleno Negro, Queso Relleno, Poc Chuc all taken with copious quantities of delicious hand made corn tortillas and fresh drinks served by the jug-full!

Back to Hacienda Sacnicte… we loved our stay and will be back for more.

If you are looking to immerse yourself in true Yucatán culture, then come stay here, you will not be disappointed.

Room Tip: All rooms looked great to us.... ignore the one bad comment, they did not even stay at the Hacienda...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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69 reviews from our community

Traveler rating
    65
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Playa del Carmen, Mexico
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 11, 2012

a beautiful place for a week end, a week, a month...life!!!...good food, excellent service, the environment looks simply wonderful...every room has is own style, details are priority, every corner of the entire place is special and unique. Fields all around made me feel home. Hospitality, kindness and and excellent food. Love to be back : )

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2012

Just returned from an amazing stay at the hacienda. This place left me speechless. My husband and I travel quite a bit and have stayed in many 5 star hotels and this place really knows how to do it. VERY CLASSY and suburb service. If you are looking for relaxation and comfort this is the place to stay. It has such a magical feel to it. It is not stuffy at all and you really feel right at home. The entire staff go above and beyond to make sure your stay is wonderful. The food,is outstanding and any special requests are welcome. My husband and I both had a massage and it was GREAT!! Orlando, Nadia and the chef were all super helpful and sincere, you could tell they really cared about making your stay the best. Rooms are super clean and comfortable and the whole hacienda is beautiful. If you are planning to visit the area this is the place to stay!!!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2012

We absolutely loved every second of our stay at this lovingly restored Hacienda. As soon as we arrived we knew this was going to be a very special experience. We were pampered by the friendly staff from the second we arrived until we reluctantly left 5 days later.

The text on our wall "Listen to your eyes" immediately caught our attention and set the tone for the remainder of our stay. Our suite, Black Orchid, was beautifully appointed - dramatic yet warm and inviting. The hammock on our patio was perfect for afternoon naps after a cooling dip in the pool.

I can't say enough about this gem....the food was devine, the staff were wonderful, the music was perfect. We loved this place and we look forward to coming back next year with our friends.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2012

My friends and i chose this amazing place because we wanted a type of out of the urban life theme...As we saw this on the internet we called right away...The staff were very well educated and good service. When we got there they received us in a way like no other, with fresh mint towels, welcome drink and joy. The rooms were beautiful and had scented candles and clean, very well decorated, i might add. We didn't think it would be so nice for being and hacienda., we have been to many and well this one has a magical touch too it and it is not the typical hacienda theme, which people do like a difference. The food was amazing and everything was perfectly fresh and home made. Everything in this place was exactly how we saw it on the internet and how they described it to us and will come back as many times as we can. It is something that needs to be experienced.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2012

We chose Hacienda Sacnicte for our winter vacation because they have a great website, and the reviews in TripAdvisor are very favorable. But as soon as we got there we realized we had been duped by a great photographer. Reality is very different from the pictures posted in their website.
The Hacienda does not have a real garden. The entrance is also the parking lot, which is side by side to the swimming pool. From there you see the parked cars and the road which is a few hundred meters away. Although is not a main road, you do feel like in a motel. The rooms are nice and well decorated, but because of the humidity, that leave marks in the walls that perhaps some people may find “cool" or "vintage", they smell terrible. We attach some pictures of the place.
We didn't want to stay. However, the man in charge, Orlando, a very nice guy, had no power to confront the fact we had given a 50% deposit and the rules in the web site are clear: no cancellations are allowed, and the other half of the deposit will also be charged. We had to call (from our cell phone) to the owner… After some argument we were forced to o stay 2 of the 5 days we had booked, at the cost of losing part of the deposit that guaranteed 2.5 days. At the end we even had to pay extra, because they charge you 10 per cent extra of service for the whole account, room and food. The latter, by the way, is nothing close to what they state at their website. They do not even have decent tortillas.
We love the Yucatan peninsula, and we have stayed at several haciendas. This one is by far the worst. For 425 US (plus taxes and service charge) you can find something much better, as we did for the rest of our vacation.

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 29, 2011

We stumbled upon this dreamy Hacienda quite by accident but it turned out to be the highlight of our visit to the Yucatan. We stayed there on the way back from Merida to Cancun and couldn't believe our luck. The 10 room Hacienda is situated on the outskirts of the quaint Mayan town of Izamal. It is surrounded by beautiful gardens attended to by a local Mayan couple, Paco and Hermita who live on the property. Bougainvilleas, hibiscus, lime and orange trees, bananas and tamarind trees fill the beautiful landscape. The Hacienda itself makes you want to stay there forever. 10 rooms, each with its own unique architecture, decorations and finishes are available for a memorable stay. As it happened, the Hacienda was between groups of European guests when we arrived and we had the entire place to ourselves. We were greeted by Carlos and Orlando, the two local Mayan employees who took care of our every need. Immediately upon arrival we settled in our room, the gorgeous Poppy room in the Hacienda's main house and were invited to sit on the covered porch with a tall glass of freshly made Tamarind cooler prepared and served by Carlos. We were taken on a tour of the Hacienda, the grounds and each of the rooms (each with it's own name), and were shown images of the Hacienda's history and reconstruction.

Sacnicte is owned by a lovely couple, Nadia and Phillipo, Italian and French, respectively. They purchased the crumbling structure, overgrown with weeds and without its current glory a few years ago and restored it with the help of local craftsmen, builders and artists into a perfect place to invite guests for a memorable Hacienda experience. Architecturally it's a masterpiece, with natural materials used in beautiful, unexpected ways. Soaring high ceilings, spacious, gorgeous bathrooms, rain showers and huge stone sinks are but few of the features. Comfortable furnitures throughout the main house and porch invite leisure and reflection.

The beautiful artwork and most of the wall finishing were done by the Belgian artist Peter Terrin who lives and works in Puerto Aventuras on the Mayan Riviera (terrinart.com). Take note of how they preserved the old murals in the dining room (a chapel in a previous life), to maintain the historical integrity and continuity of the Hacienda (read about it on the Hacienda's website).

I highly recommend a stay at this dream of a place. And when you are in Playa del Carmen stop by for dinner at Da Gigi, the Italian restaurant owned and run by Nadia and Phillipo, the Hacienda's owners, to say hello and enjoy their fabulous cuisine.

Room Tip: I enjoyed staying in the main house in the Poppy room.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Sacnicte

Address: Carretera a Tekal de Venegas Km. 5, Izamal 97541, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Izamal
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Izamal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hacienda Sacnicte 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Hacienda Sacnicte (white flower) is a truly unique, contemporary, luxurious, hip and secluded resort.To strike the balance between the 17th century and today, Philippe & Nadia have created an unforgettably serene atmosphere, to offer you a new reality of sophisticated vacations to spend with your family and friends. ... more   less 
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