Isla Holbox is a tiny, sand-roaded island where the Gulf of Mexico meets the Carribean Sea. Golf carts and dirt bikes are allowed, but cars are not. The water is the nicest on the north side of the island, with streaky glimpses of electric blue-green Carribbean Sea water punctuating the jade-green Golf of Mexico water that prevails. This is the where Casa Las Tortugas sits, on the hotel strip. This is probably one of the toughest reviews I have ever had to write, as the good here is marvelous, and the bad is disappointing. Ultimately, I chose to rate the beauty of facility and the staff.
Let me first get out of the way what this hotel DOES NOT HAVE that I wish it did:
1. In-room wifi. This was very annoying for me as I wanted to get a little work done in peace in this lovely environment, but had to go into the restaurant or lobby to get a signal (which was up and down). Needless to say the "in peace" part did not happen, and neither did much work.
2. Comfortable balcony chairs. They are super-cool looking, but horribly uncomfortable and at a strange angle.
3. Hair Conditioner. The toiletries are top-notch (especially the Organic mosquito repellant--fabulous!!), but there is no hair conditioner included in your lovely little bathroom set.
4. TV. There are no televisions in the rooms. Some of us like to watch TV before bed, and there is no opportunity for it.
5. Hair Dryers. Apparently there is one at the desk that you could borrow, but an Andes Hang-Up in the bathrooms should be standard in a hotel of this caliber.
6. A Barrier to the extreme noise from the neighboring all-night disco. These were the worst, most sleep-disruptive noise reverberations I've ever had the displeasure of experiencing, as we had the misfortune of being here on a Sunday of Carnival week. On special occasions, apparently the disco three lots down takes their chaos to the beach, and a live band/DJ boom-boom-booms it out 'til 4:00 in the morning. If you are very young and staying at the hostel next door you may like this, but I can't say that it was a welcome for us in a chill, yoga-spa vibe hotel, and we did not sleep between 1:00am and 4:30am.
The things that ARE GOOD about this hotel:
1. It is absolutely gorgeous and well-maintained. This is probably one of the prettiest small hotels (21 rooms) that I have ever been to. The finishings are high-quality and the aesthetic of the design is just beautiful, with lots of lovely little touches everywhere, right down to the creamy, polished-concrete floors inlaid with black pebbles. The pool is stunning.
2. The staff. They are extremely friendly, cheerful, and helpful.
3. The included breakfast. You have a choice of 3 items (ham and cheese tortilla with a fried egg on top, scrambled eggs with veggies and a side of frijoles, or a bowl of fruit, yogurt, and granola. They come with a basket of toasts with butter and banana jam on the side, along with coffee or tea). They are delicious and well-presented, and the servers are excellent about offering you more coffee.
4. The rooms are spotlessly clean and impressively decorated with a wonderful aromatherapy smell, and the beds are super-comfortable; not those horrible Mexican beds that feel like a box-spring with a sheet over it.
5. The bathrooms are fantastic! Exposed rock-wall showers with black-pebble floors and wonderful water pressure make for an exceptional shower. And unlike lots of hotels here, there are real flush toilets and not stinky eco-toilets
6. The Beach. Pristine, groomed, lots of umbrellas and chairs for the guests. Truly lovely.
So if you want to relax all day in the sun or spa, be steps from a disco, have no need for TV and little need for internet , then you will love this place! It really is high-quality. If you were hoping for tranquil nights and the digital conveniences of a premium resort only boutique-sized, you may want to rethink your needs, time your stay to NOT coincide with any Mexican celebrations, or stay further east down the "hotel zone"
The Lavender room overlooks the beautiful pool, but is one of the more expensive ones. They do have...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.