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“Paradise for us and for my pet” 5 of 5 stars
Review of La Palapa Ethno Boutique Hotel

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La Palapa Ethno Boutique Hotel
3.0 of 5 Hotel   |   Av. Morelos, 231, Holbox Island 77310, Mexico   |  
Hotel amenities
Ranked #5 of 15 Hotels in Holbox Island
Mexico City, Mexico
1 review
“Paradise for us and for my pet”
5 of 5 stars Reviewed May 15, 2014

My friend and I took a short holiday a couple of weeks ago and it was a Fantastic experience. We will definitely go back and stay in the same place. We appreciated a lot the service given by all the owners and the staff. I also wanted to add that I forgot my wallet somewhere in the beach one night and they found it and kept it for me, nothing was missing. The best part was that I could take my dog with me. This is a paradise also for your pets!

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
    299
    66
    18
    5
    3
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63
229
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Munich, Germany
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

The hotel is quite, next to the beach. For eating the main square is just 2 streets away.
We relaxed a lot there, only in the back there was a restaurant with loud music but we didn't hear it from the beach or the room.
The breakfast was very poor, only 2 toasts and a muffin...
We had dinner there once and it was very tasty, though a bit expensive.
They have an ATM in the entrance, only that none in the island had cash during our stay...

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2014

me and my boyfriend just retourned from a Fantastic holiday in the enchanted island of Holbox.
The island is so beautiful unspoilt and colourful that is hard to stay indoor but our choice of accomodation was so perfect that we really enjoyed our time in as well.
We stayed at La Palapa Ethno Boutique and we only have positive feedback.
From the fabulous location right in front of the ocean to our lovely and cosy room to the charming staff especially Salvador we couldn't ask for more.

Room Tip: we stayed in room number 10 on the second floor we had a great view of the beach/sea/coconut trees...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014 via mobile

We stayed at la palapa for a month. So we really got to know the place, the staff and the island. In one word " amazing". We travelled with two kids under 7, and the staff made everything easy. Our room was on the beach so we could watch the kids make sandcastles while we swung on the hammocks. Our daughter turned three on the island and the staff made up the room, and made a cake. It was simply the perfect family holiday.The staff at xperiencehotelsresorts really made the difference. We miss them and the amazing sunsets.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz, Austria
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

La Palapa was a brilliant choice for our stay atHolbox: perfect location, very helpful staff, clean, spacious and beautiful rooms.
The beachside restaurant is also great - amazing food, a Sicilian chef and delicious dishes from breakfast to dinner!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014 via mobile

Restaurant is expensive and attention regular, the waiter told us that we couldn't take a table near the beach because it would take him 20 minutes to clean it up!
Internet connection is really bad. We asked for a massage and it arrive 30 minutes late. No tv on the rooms.

  • Stayed February 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitoba
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 14, 2014

We booked 4 nites at this hotel through groupon. We ended up being a group of 11 as we had friends and family who decided last minute to come with us.
When we arrived, the hotel rate offered to our friends was cheaper than our groupon. That was somewhat disappointing. However, the manager was very nice, very gracious and did his best to accomodate us. However, the unit we stayed in had a kitchenette,(reasonably well stocked with dishes, pots etc) The kitchen was immaculate as well as the bathroom and the room.
The downside is we had no view other than out a side window. There was a nice sitting area on the second floor where we could all gather and have a few snacks and drinks in the early evening. The grounds were well maintained and clean.
The manager was gracious and as accomodating as possible. Our groupon included a breakfast.
The breakfast(that was included) was adequate. It included bread, dry toast with butter, coffee, (no fruit, yogurt or eggs). you could order additionally for a moderate cost.
the beach was very nice ...until the rain started.

The rain did not stop. With the additional rain, the town's sewage system appeared to spill over into the ocean. The smell 24 hours a day was pretty bad to say the least. The ocean in front was dark due to run off. Not swimmable in our opinion.
Due to the smell, we decided to leave after only two nites. we requested a taxi to take us from the hotel to the dock( about 1/2 mile) . We had a young child (3 yrs old) and an older person who had a knee problem.
The taxis would not come to pick any of the guests up as it was raining. So the manager kindly gave us garbage bags to wear as rainwear and we walked through knee deep water along the road to the dock.
There are lots of reasonably priced restaurants in Holbox.
We enjoyed several restaurants in our short time there. One was a pizza place which was great. Food was tasty and we had a great waiter.
On our first nite we had supper in a rest. on the ocean. Service was very slow but food decent.
For our last supper we decided to go to Viva Zapata as we had read some good reviews.
F ood was decent but the waiters got greedy and did some double billing. We paid our bill, left a sustantial tip and most of our party returned to our hotel. Two of our group stayed for one more drink. The waiter then approached them and said we owed an additional large amount of money. although the drinks were "half price" according to the bartender and our original bill, the waiter requested and took cash from our two members of the group to pay 8.00 additional USD on every drink that our group had.

Because of this incident, I strongly recommend you go to one of the many other restaurants on the ocean, in the town that are prepared to give you good food, good service and not scam you.
Holbox is a beautiful town, and there were many very nice people we interacted with in our short stay.
Beware of the scammers in the restaurant Viva Zapata and you will likely have an enjoyable stay.

Room Tip: Ask for a kitchenette and a room with a view!
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Palapa Ethno Boutique Hotel

Address: Av. Morelos, 231, Holbox Island 77310, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Holbox Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Palapa Ethno Boutique Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
"La Palapa" is an ethno-chic hotel of typical Caribbean design and style surrounded by the calm turquoise Caribbean-Gulf waters and a magical garden with luxuriant palms and comfortable hammocks, where guests can admire beautiful scenery and breathtaking sunsets. Located right on a secluded beach in the beautiful Holbox island, Hotel "La Palapa" offers an ambiance of total relaxation with a distinguished informal touch and an excellent restaurant offering the freshest seafood offer. ... more   less 
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Also Known As:
La Palapa Ethno Boutique Hotel By Xperience Holbox Island

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