Stayed with my wife for a weekend niagara getaway. This is an attractive, reasonably priced, immaculately clean all suite hotel easily accessible by car to most niagara attractions. Originally booked a room with two double beds in separate bedroom with fairly large living/kitchen area that included fold out couch, Obviously great for families but a little more than enough for two. As it turned out, though, despite its many pluses, beds were showing age with very uncomfortable centre dip. Unfortunately as well, we did not notice the constant drone of what sounded like a bathroom fan until the middle of the night. After waking, could not sleep for much of the remainder of the night. Next day the front desk switched us at no extra charge to a king bed room with far superior bed. Despite the change, the drone remained noticeable even in the other side of the hotel. The comfortable bed and an active day in nearby niagara on the lake helped us to sleep soundly the second night.
Cannot fault the outstanding staff - from front desk to dining area they go out of their way to serve you - but there remains a mechanical problem that should be addressed at this hotel. Perhaps the double bed rooms should also be reviewed. An obvious favourite for local weddings, this hotel has the potential to be a real gem.
- Official Description (provided by the hotel):
- The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more less
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- Also Known As:
- 4 Points By Sheraton St. Catharines Niagara Suites
- Four Points By Sheraton St. Catharines Niagara Hotel Thorold
- Four Points Thorold
- Sheraton Thorold
- Four Points Sheraton St Catharines
- Thorold Four Points
- Thorold Sheraton
- Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada