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“A fine place to stay!” 5 of 5 stars
Review of Four Points by Sheraton St. Catharines Niagara Suites

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Four Points by Sheraton St. Catharines Niagara Suites
3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada   |  
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Ranked #1 of 1 Hotels in Thorold
Certificate of Excellence 2014
Chesterland, Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“A fine place to stay!”
5 of 5 stars Reviewed September 29, 2013

Very nice place to stay. Location: quiet. Room: large. Bathroom: clean, dry. Lobby/restaurant: very good. A/C: very quiet. Don't let a few bad remarks change your thinking about staying here. If we can't book the NOTL HGI then we want to be here. It was the perfect location for exploring wineries from Beamsville to St. Catharine's and going to the festival in Montebello Park.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review, October 4, 2013
Thank you for taking the time to leave us a review. Our team is happy that you had an enjoyable stay. If your travels bring you back to the Niagara region in the future, we would love to see you again.
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221 reviews from our community

Traveler rating
    89
    95
    19
    10
    8
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Toronto, Canada
Top Contributor
443 reviews 443 reviews
25 hotel reviews
Reviews in 61 cities Reviews in 61 cities
337 helpful votes 337 helpful votes
4 of 5 stars Reviewed September 19, 2013

I was attending a meeting at Brock University, and this was the only nearby hotel. It is well worth patronizing. The location is quiet, and my suite was large and adequately appointed, except for the dated TV sets and the lack of an exhaust fan in the bathroom. The furniture is showing signs of age, furthermore. If my room was typical, the hotel needs sprucing up. The breakfast was very good, and I appreciated having a gratis Globe and Mail to read. The front desk staff was friendly and helpful.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review, September 24, 2013
Thank you for staying with us during your recent visit to Brock University. We understand that our hotel is ready for a refreshed look and are excited to sharing that we will be undergoing a full renovation in 2014. We would be honored to welcome you back in the future to check us out!
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Florence, Alabama
Top Contributor
118 reviews 118 reviews
57 hotel reviews
Reviews in 60 cities Reviews in 60 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 29, 2013

We were pleasantly surprised by the spacious rooms and great service we received not only from the front desk, but also the restaurant staff. It was very evident they all go out of their way to say good morning and treat you like they want you to be there.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California, United States
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 26, 2013

Had a very nice stay for 3 nights at the Four Points Sheraton. The front Desk staff was extremely helpful, glad to help me research anything they couldn't answer. My room was large, comfortable and clean. I did find the hotel room doors were rather loud when they closed and this echoed in the hallways. Also, my room was close to a stairwell, perhaps it also had a loud door. View from the rooms is either of the highway or the parking lot-what can you do. The highway is close making it easy to get places from the hotel. The bedding was especially comfortable.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 25, 2013

We have stayed at this hotel many times over the past ten years and it hasn't changed very much. However, I would still recommend this property. It is a close drive to many wineries and Niagara Falls. The staff are very accommodating and friendly. There has never been a wait or an issue with check in or check out. All rooms have a separate area with a kitchenette and pull out couch.
The location does not provide much to do unless you have a car, but there is a very nice conservation area across the road where you can walk or jog on the trails.
I like that the restaurant has friendly servers and plenty of local wines available.
Overall, a great hotel in a peaceful area away from it all.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Creek, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 14, 2013

The lobby and dining room was absolutely gorgeous, so we had high hopes for our room, but we were disappointed.The room had a strong smell of mildew, especially the bathroom. (There was no vent in the bathroom.) The bedding for the sofa bed was dirty. The beds looked a little better, but it was a rather itchy night. The staff was kind and helpful.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review, August 30, 2013
Thank you for staying with Four Points during your recent visit to the Thorold area. On behalf of the entire team, we sincerely apologize that your guest room did not meet standards. Please know that in 2014 we are starting a full hotel renovation (including all guest rooms). If your travels bring you to the area again, we would love for you to give us another chance. Take care!
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hartford
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2013

Highly Recommend. Quiet location 10 minutes from Ridley College in any traffic conditions and 20 minutes to the falls. Free and ample parking and Free internet. Got a king suite for the price of double bed due to their price match policy with hotel.com. Across from McDonalds and Tim Hotrons.
The maid service forgot to clean the coffee maker a couple of days but after complaining, it was corrected. The TV's are still tube type, please replace with flat screen.

Room Tip: Suites are spacious and get ones in the back not overlooking the parking lot
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thorold
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada

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