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Four Points by Sheraton St. Catharines Niagara Suites
3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada   |  
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Ranked #1 of 1 hotels in Thorold
Alberta
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Comfortable”
3 of 5 stars Reviewed October 1, 2012

We stayed in a suite with with two double beds and a separate sitting area. The bed were comfortable as was all the furniture in the room. The television sets were both dated and there seemed to be a lot of interference with the cable reception. There are not any restaurants other than the on in the hotel within walking distance, although there is a Tim Hortons, Subway and a Pizza Place across the road. A very comfortable stay at a good price.

Room Tip: Nice and close to the University,
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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189 people have reviewed this hotel

Traveler rating
    78
    81
    15
    8
    7
See reviews for
65
37
15
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed September 27, 2012

The hotel is very nice and convenient to the surrounding university. If you want to pamper yourself then avoid the hotel spa. The individuals that run the spa do not make their patrons feel welcome nor are they very personable. If you sign up for a forty five minute message it actually works out to about a thirty minute massage. Because by the time you fill out the forms, change your clothes and wait int the room, you have already wasted fifteen minutes. Very disappointed and would never return.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 24, 2012

Stayed at the Four Points by Sheraton as an alternative to staying right at Niagara Falls. Here's my feedback:

- Costs less than staying at Niagara Falls and it's close drive to the Falls.
- Must have a car to drive to restaurants (lost of restaurants witin 10 minutes).
- Hotel is dated but it was clean.
- Rooms are large.
- Hotel front desk staff are friendly
- Had breakfast at the restaurant was just okay food wise and the service was very slow. I wouldn't eat there again.
- Nothing to do in walking distance from the hotel.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz, Austria
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 7, 2012

We stayed there for 4 nights. Our suite was spacious and very nice.

Pro: coffee machine and fridge in the kitchenette, washing machine!, nice spa and gym area

Con: it was not possible to switch of the fan in the bathroom, which was running the whole day and night. With the sleeping room besides the bathroom it was not too loud, but you had this sound the whole night....
On the 4th floor the rooms have the windows in the roof, but without any sun-blinds. So early in the morning you wake up because of the light.

Nevertheless: we can recommend this hotel, also for families.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 31, 2012

After reading some of the not so great reviews of this hotel, I decided that, what happened in 2009 should stay in 2009. Was I wrong!! It appears that the furninshings that were old and worn out back then are still there!!! Management continues to say a renovation is forth coming but when?? Likely a way to pacify any bad reviews. The place is a cleverly disguised dump. Drive the extra 10 minutes and stay at something worth $150/night or bring bug spray.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaughan, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 29, 2012

Stayed at this hotel Aug 24-24, 2012 with my daughter's softball team, participating at the 2012 PWSA Provincials. The hotel was less than 10 minutes from diamonds, staff was extremely accommodating proving us with directions to the diamonds. Very friendly staff, extremely spacious rooms and overall an excellent experience. Totally recommend this hotel! Had dinner at the hotel and it was delicious.
Thank you Four Points for making our team feel so welcome and for the amazing service.

Regards,
Teresa P Gomes
Vaughan, ON

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 24, 2012

My stay at this hotel was from August 19-23. I was attending a week long photography workshop at Brock University which is a 7 min walk from this hotel. I had a corner King suite. It was spacious and lots of windows. I didn't have time to try the spa services but did eat at the hotel a few times. The breakfast was great and lots of options on the menu. The supper menu was quite reasonable and again there were many options if you wanted a salad it was available as well the chicken, beef and fish. All in all my stay was smooth and whatever I ask for the front desk was only too happy to help.

Room Tip: I believe the corner suites are the best choice if you want sunny rooms.
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review, August 28, 2012
Thank you for the wonderful comments regarding your stay stay with us. I'm glad that everything met your expectations. I hope that you had a great time with your course at Brock University and that you will choose to stay with us again when you are in the Niagara area!
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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points By Sheraton St. Catharines Niagara Hotel
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada
Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Thorold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Official Description (provided by the hotel):
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 
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