We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Might be back but did not enjoy the accomodation” 3 of 5 stars
Review of Summerland Waterfront Resort & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Summerland Waterfront Resort & Spa to your Saves list
Summerland Waterfront Resort & Spa
3.5 of 5 Hotel   |   13011 Lakeshore Dr. S, Summerland, British Columbia V0H 1Z1, Canada   |  
Hotel amenities
Ranked #1 of 4 Hotels in Summerland
GreenLeadersPlatinum level
Orebro, Sweden
Top Contributor
64 reviews 64 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
“Might be back but did not enjoy the accomodation”
3 of 5 stars Reviewed August 20, 2011

I was traveling alone and did not at that time of year seem to have much choice for accomodation. An opening came up at the resort in question and I took a chance. I had a Studio Suite which was the biggest misconception of a suite. Much more like a hole in the wall and terrible overpriced for value. However, the location is nice and enjoyable. The restaurant which is privately owned on the premises had an excellent kitchen but small variety. They had a patio which obviously not was intended for single patrons.
Whatever the circumstances I would return if I would be in the area but I could not accept the terrible overpriced accomodation I was given.
Tom Degefors

Room Tip: What a traveler should ask for to get the best room at the resort is a mighty big not to be answered...
See more room tips
  • Stayed August 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

567 reviews from our community

Traveler rating
    285
    180
    61
    22
    19
See reviews for
175
248
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Victoria, B.C.
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 18, 2011

We stayed here while passing through the Okanagan with our 2 boys and our dog. We really loved the well kept resort and our unit, although not waterfront still had a nice view of the lake and was quiet and clean. We really wished we could stay longer but we will hopefully return for a longer stay sometime.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2011

Superb service in perfect suites. Good for an extended summer stay. The suite is perfectly decorated and it has all the amenities for comfort, included a well supplied kitchen, LCD TV, a balcony and a really good bathroom. The location, right on the water at Lake Okanagan, is perfect. it is in a quieter area without the hustle of some of the larger centers, but you are just a few minutes from them if you want some action. The waterfront is perfect, with boat and equipment rentals and a great staff. Speaking of staff, the experience we had with staff was fabulous. They were helpful and useful and thoughtful. The whole experience was great, and while I was there with a group of old friends, i will bring my wife back for a separate visit. This is a well managed place and a perfect way to experience the Okanagan.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 18, 2011

Beautiful view overlooking Lake Okanagan, the dock and the yacht club. Extremely clean. Great layout and design. Liked the pond and the restored waterfront. Nice sand beaches for smaller children. Parking a little tight for larger vehicles -- get in early to get a good spot.

Room Tip: Please kStayed in suite 234. Two bedroom, two level. Had every amenity. Huge, well-appointed bathroo...
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 14, 2011

What can I say. We found this place to be above our expectations. Get room, kitchnette, pool, etc, etc. Price is above what we normally spend, but it was very nice. My only complaint although small is that there was always a shortage of pool towels.

Room Tip: Bring some food to cook , excellent kitchen.
See more room tips
  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 12, 2011

We booked here because we wanted to stay at a lakefront luxury hotel that would also allow our dog, and had a good experience here previously. There were limited options by the time I booked so I reluctantly agreed to the $400/night + tax charge for 4 nights at this resort. The charge was partially excusable because 2 nights were on the August long weekend, but there was no reduction for the other 2 nights. When I checked in I was disappointed that despite requesting a high room, we were placed on the first floor. I specifically asked the check in clerk if we would still be able to see the lake (from our lake view room) and he replied “oh yes”. Well in reality you could not see the lake from the room at all; you essentially had to stand on your tip-toes to get a small view of the lake over the marsh grass obstructing the view. There were no other rooms available so we stayed put.
Given the $400/night charge we expected pretty phenomenal service. We were disappointed on several fronts. We requested non feather pillows – told the resort didn’t have them. Asked for early house cleaning, house cleaning never came by till between 3 and 4 PM. House cleaning was poor quality. Pool was supposed to have an Adults only policy from 8 PM till 10 PM but wasn’t enforced ever. Requested a late check out (normal check out time is that annoyingly early 11 AM) denied.
Room was nice with kitchenette and one bedroom, patio was adequate. Great warm location.
I’ve stayed all over the world in many 4 star resorts and rarely paid over $300/night even for ocean view rooms in Hawaii and Europe. This location hardly seemed worth it…

Room Tip: get a high room, lower rooms (first floor) have no view and are noisy next to the pool
See more room tips
  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 11, 2011

We stayed for a week with our family, 2 boys, in a lakeview 2 bed suite. There is a pet-friendly policy which is great if you have a dog, but not so good if your suite smells of animals as ours did. It was also very very smal, with the dining area squeezed into the kitchen, and room for a small sofa and armchair. The balcony wa also tiny. I think that the size of the suites varies tremendously so check out the bigger ones if you have teenage children as you will need the extra space they have. If you don't like animals, ask for a pet-free suite (if they have one!).

The pool area was clean, and busy with families. They tried to impose a rule that no children use the pool after 8pm but luckily this was ignored by all and not enforced by hotel staff. There were insuffient loungers or towels though.

The restaurant next door was beautiful and had a limited but high quality menu - it is so unfortunate that they do not welcome children, as the resort is filled with families and the restaurant sat empty most of the time. We would have eaten there every day if it was.

Also, in the school holidays this is firmly a family resort - so there will be inflatables in the pool, noise from excitable children, lots of children in the hot tub - we loved it but there were older couples who did not approve.

Room Tip: Ask for a corner suite - more space and big balconies
See more room tips
  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Summerland Waterfront Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Summerland Waterfront Resort & Spa

Address: 13011 Lakeshore Dr. S, Summerland, British Columbia V0H 1Z1, Canada
Location: Canada > British Columbia > Okanagan Valley > Summerland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Summerland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Summerland Waterfront Resort & Spa 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the heart of British Columbia's Okanagan Valley is the beautiful town of Summerland - A hidden gem with a distinct Old English theme complete with its very own Town Crier. There's lots to see and do here - whether you are looking to play golf in the summer, hit the slopes in the winter, or go for a tour of the wineries or enjoy one of the many festivals throughout the year. Summerland's newest addition and the regions premier vacation property is the Summerland Waterfront Resort & Spa on Okanagan Lake. The Resort was designed so that you and your family can enjoy the total Okanagan experience. Over 75% of the resort guestrooms & Suites have spectacular lakeside views, and all suites come with full kitchens, dining and living room areas, fireplaces and soaker tubs. Rooms range in size to comfortably accommodate 2 to 6 family members. You Will also find an outdoor pool and hot tub, exercise facilities and water sport rentals right at the hotel's doorstep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Summerland Waterfront Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Summerland Waterfront Resort And Spa
Summerland Waterfront Hotel Summerland

Owners: What's your side of the story?

If you own or manage Summerland Waterfront Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.