We stayed at The Crane in May, My wife and I and 3 children (6 -12 years old). I should say in starting that my family are from Barbados, and my mother grew up half a mile from Crane. I have visited the island many times, and was looking forward to spending 2 weeks at The Crane. I live in Europe and would not have the expectation of immediate service that many North American reviewers are used to. I am also used to staying with family in Barbados and ice cold aircon would not be high on my list, however, I can understand that they are very important for some people.
We actually had an excellent time, but there were issues which it would be wrong to leave out of a review. I will go through the good stuff towards the end to leave you smiling, as it really was a fantastic holiday.
From the top: Arrived on the island early and rang at 1pm to see whether an early check in would be possible. Was told "you can check in whenever is convenient but you will not be able to get into your room as it is being serviced". Fair enough-I waited till 4 and arrived to be told that my room wasn't ready-It became available at 5pm, a full hour after it should have been ready.
I was asked to sign a pre authorisation for US$150 per person per night (approx US$10,000), which I since heard is not uncommon in the Caribbean. On protest this was reduced to $1800, as 3 of our party were children and unlikely to run up excessive bar tabs. One to be aware of if you don't have a huge credit limit and plan on using your card during your stay.
Then the towels-1 per person but if lost a charge of US$40- $40!! - will be charged to your room for each well used beach towel - which didn't cost that much when new.
Requested a safety gate to close off the plunge pool to keep my 6 year old safe. Took 2 days to arrive. In fairness, the existing gates didn't fit any longer as a handrail had been added for Health & Safety reasons, so 2 very pleasant men came to measure up and made a perfect gate.
Only had 1 bathplug and 2 excellent jacuzzi bathtubs-took 2 days to arrive also.
Now the big one-my 6 year old dropped a glass and cut his foot. It was deep and needed stitches. I rand the dask to ask for a doctor to be sent-was told to go to a clinic in Maxwell (approx 10 miles) luckily we had hired a car. Rang back to ask for a bandage to dress the wound before travelling. 15 minutes later a very pleasant man arrived with a bandaid. Again, there was a language issue I didn't realise in that in the supermarket you will see bandaids boxed and labelled 'bandages'. I would however have expected a qualified first aider to appear well within 15 minutes. It transpired that the first aid box is kept at Security-at the main gate which is 5 minutes walk away. I raised this with the General Manager and the owner, and was told that they have qualified first aiders, and would address the issue of the first aid box. I feel there should be one in each room. I also raised the fact that there was no defibrillator , hopefully this will be addressed also. I have seen responses from The Crane, so hopefully they will post an update here.
Now the good stuff, and it is all very good.
The room was the most luxurious I have ever stayed in. At night, leave the doors open and whe wooden slatted doors closed and you will be safe and cool. We didn't use the aircon at all.
Pools are outstanding-the beach is one of the best in the world. Because the apartments are so big, the total number of people in the resort is small relative to the space so there is a lot of room around the pool and on the beach
The guys selling on the beach are really nice, and don't pressure you at all. One of them cooks food on ( I think) a Wednesday, and brings it to share with people on the beach because "I want people to go home having eaten real Bajan food" No charge, no ulterior motives, just a very pleasant man; and excellent food!
If you are up early ask for boogie boards at reception-you need to be there by 8 to get them as they go quickly. The beach is perfect for it. If you walk the length of the beach then across some rocks, there is a second beach which is always empty (you can see it on google earth if you are interested). Bottom Bay is the most picturesque beach-need a car or cab to get there.
We didn't notice building works-the buildings are up, it is just internal stuff now which doesn't make much noise.
The convenience store in the complex is fine-has anything you might reasonably want including feminine products for the lady who commented in an earlier review.
We didn't eat at the restaurants, so can't comment. Cutters is excellent-music on a Sunday. Also, there is a Gospel Brunch on a Sunday which is supposed to be excellentbut you can hear it from the original pool which is right next to the restaurant. Oistins fish fry is fun.
For fab ice cream, if you are on the west coast driving towards Bridgetown, there is an ice cream shop called Tuckmills which is a couple of minutes south of Sandy Lane on the other side of the road. Doesn't look great inside or out, but serves the best icecream I have ever eaten.(joint vote with my wife and children!)
There is very little in Bridgetown-Cave Shepherd for souveniers. The rum is very cheap in the shops-get a couple of bottles and some pina colada mix for long drinks on your balcony. Souvenir shopping at The Chattel Village near the cruise ship terminal is worth a look if you are in town anyway.
The Wildlife reserve is fun for an hour or 2, especially with small children. Go in the early afternoon-the wild monkeys come back to the reserve for feeding at 2. If they don't come back, you get free entry another day!
The Tiami Catamaran was excellent with young children-snorkeling, turtles, good foof and music etc on the lunch time cruise. Not as boozy as other cruises I have done. Apply for a Barbados VIP card (google it) a month before you go-gives totally free and gives you 2 for 1 on a lot of excursions
The plunge pool is freezing but incredibly refreshing on a hot day.
Try Chatters Tea Rooms at Bagatelle Great House in St James (car or cab needed). It is a real time warp experience-Afternoon tea on the verandah of an old plantation house-sandwiches with the crusts cut off, savouries, cakes and Scones with Clotted cream and preserves, and of course, bucketloads of tea. Very genteel, and quite inexpensive.
There are usually turtles swimming if you look over the low wall beyond the coach house at the hotel. Large round discus shaped brown things but clearly visible
That's all-sorry if it rambles in places, but as complete as I can make it. I will be going back without hesitation, and can highly recommend it with the reservations mentioned above-most of which can be easity rectified