Spent another week at The Crane, and as always, don't wish to leave. The staff is so friendly, especially our room attendant Sophia, who always did a great job tidying the room, with a smile on her face. We discovered that our in room coffee maker wasn't working on the second morning of our stay, a quick call to the front desk, and a new machine arrived within minutes. On the night before leaving, we tried using the in room dishwasher, but couldn't get it to start. I called the engineering department and explained the problem the following morning, and shortly after, a staff member arrived, diagnosed and rectified the problem. Used the in room safe, but forgot the combination I set, but luckily the engineering team, were able to open it and I could retrieve my wallet. The multiple pools were always clean, and the grounds well maintained.
Already looking forward to my next visit.