We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful, Wonderful Crane!” 5 of 5 stars
Review of The Crane Residential Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Crane Residential Resort to your Saves list
The Crane Residential Resort
4.0 of 5 Resort   |   Crane Beach | Bridgetown, BB18079, Barbados   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Pre-Winter Sale
SPRUCE GROVE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful, Wonderful Crane!”
5 of 5 stars Reviewed May 1, 2013

My husband and I stayed at the Crane and had the most wonderful time! The service was impeccable and they did everything to make us feel welcome and look after our every need. We ate dinner in the beautiful restaurant with an incredible ocean-view. The view is breathtaking from almost anywhere on the property. Staff were friendly, location was beautiful and the room was very clean and nicely decorated. We really enjoyed the many pool options. Only one thing detracted from this great experience was the construction that was going on. Wasn't noisy, just an eye-sore. Overall we had a wonderful time. It's such a beautiful and quiet place. I would recommend to anyone to stay here!

Room Tip: We stayed in a garden room and it was lovely with plants all around. We didn't choose an ocean...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, May 3, 2013
Dear RELLA G,

It definitely sounds as though you enjoyed almost everything The Crane has to offer. From our naturally spectacular location on Barbados’ South East coast to our world-class amenities just steps away from your suite, The Crane is perfect for a truly relaxing vacation.

The Crane is indeed a growing brand. However, we have confined construction to one area of the resort and every attempt is made to ensure that any disturbance to neighbouring guests is minimal.

Thank you for taking the time to post this fantastic review. We hope to welcome you again soon.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,556 reviews from our community

Traveler rating
    910
    354
    113
    87
    92
See reviews for
346
783
44
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 30, 2013

Stayed in a one bedroom suite with pool/ocean view. Check was smooth and simple. The room was huge and had everything you could want or need. Had no issues with any appliances or the room at all. The A/C is not super cold nor do you need it to be. We slept with the window open and it was fine. The elevator broke upon our arrival and we were on the 3rd floor - wasn't fixed too quickly either. If we had stayed more than two nights would have been asked to be moved. Food and service was excellent. Recommend the Carriage house for lunch. Will be returning.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, May 3, 2013
Dear flyboyaircan,

We couldn’t agree with you more – The Crane certainly is "an excellent place to relax". Our spacious suites tastefully blend colonial architecture with modern conveniences, making us the perfect “home-away-from-home” choice for our guests.

We apologise for the inconvenience you experienced with your building’s elevator. We are currently working with the manufacturers to resolve this issue and expect the elevator to be operational soon.

However, we trust that this minor inconvenience did not detract from what sounds to be an overall enjoyable stay and we look forward to welcoming you again.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kanata, Canada
1 review
5 of 5 stars Reviewed April 30, 2013

As owners since Jan 2001, we were on site for 6 weeks in Jan-Feb ‘13. We enjoyed our time immensely this year in an upper floor of bldg. 9. Trick to avoid mosquitoes is to be located as high as possible. What a difference that made, with the fabulous sea breezes. Most of the time we didn’t even need to have the ceiling fans on; of course it helped that we had the best continuous weather EVER, since we started going to Barbados in 1991; 23 consecutive years !
How wonderful it is to be welcomed every year by the same staff members, starting with the men at the Bell desk. Being able to request our ‘special lady Brenda’ from housekeeping every year, also makes a huge difference for us, as she always remembers the way we like things done. How she does this, with hundreds of others to remember as well, is beyond me. It’s really our comfortable ‘second home’.
We have made so many great friends from various countries since buying at The Crane, that a wonderful social group has developed, which again adds tremendously to our level of comfort. As we regularly entertain friends and visiting family members, the supervisors have always been so helpful in making sure I have all the necessary equipment needed for any function I host in our unit. This year it was Sandra, last year Dionne, then Lisle, and Francia, etc. All have been extraordinarily helpful. I can’t write this without including Dwayne, the carpenter, and Rashid, who have been there whenever we needed anything made or fixed. Keisha T from Guest Services ‘rocked’ !
The beach was back to its normal ‘flawless’ feel this year, after a couple of years of ‘seaweed’, but then, that’s nature. Just can’t get enough of those walks on the perfect beach in the early morning.
D’Onofrio’s menu was very good, though it would be so much better if the servers didn’t have to start listing all the food items and wines they DON’T have at every meal. It can be very frustrating.
It would also be a GREAT idea if the Carriage House would serve dinner during the winter season again, particularly on Tuesdays when Zen is closed, and on Fridays, when most owners/guests are out of food in their units, and Saturdays when new people are arriving. At the moment, there are only D’Onofrio’s (which is small) and L’Azure and Zen (which are both very expensive and not really casual for dining on the last night). For Friday nights I realise many visitors go to Oistins, but most owners or returning guests have been there so often, they have NO need to go again.
The previous dinner menu at the Carriage House was limited, but the food and service were both EXCELLENT; kudos to Errol, Suzie and Jason, etc! It was so very pleasant to sit and eat there, following their casual Happy Hour (which we all truly miss !!!), with the incredible evening breeze enveloping you; aaahhhhhhh….
Dinners at Zen are amazing, though my favourite is the Thai Sampler with the ‘curry’ dish being so good you just don’t want the taste to ever stop !
Needless to say, the new Café is a very popular outlet for all ages, and early morning get-togethers with friends are a wonderful way to start the day. Of course the after-dinner desserts are good TOO !
No resort is without issues, and there are some at The Crane as well, but we all still love it and hope that one day soon, the construction will be done and that it will only be a need for regular maintenance, which is a constant struggle with anything on a Caribbean island, surrounded by the sea.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, May 3, 2013
Dear jaznmag,

Thank you for taking the time to post such a fantastic review – you really haven’t left much for us to add! Perhaps the most endearing thing about returning to The Crane year after year, is rekindling those friendships you have formed with both guests and employees. Indeed, each member of staff mentioned was absolutely thrilled to learn that they played a special role in creating your wonderful vacation memories.

We appreciate and have taken note of your suggestions regarding our current food & beverage offerings. We too share your vision for The Crane and look forward to completing construction while maintaining the functional beauty of the resort.

Again, thank you for taking the time to post this review. We look forward to welcoming you home – for many more years to come!

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgetown, Barbados
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

The Crane is an excellent resort with wonderful staff, breath taking views of the south of the island, pleasant trails for early morning walks in lush tropical gardens. The view from the balcony was so relaxing with the smell of the sea spray, over looking aquamarine waters during the day and the silver streaks of the moon on the water by night. It was so romantic.....ooh the memories. We had a fantastic time there and would recommend it to anyone whether you are going with children or for a romantic vacation.

Room Tip: If you are an early riser and want to lounge on the balcony, ask for a room that get minimum morning...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, May 3, 2013
Dear Linda F,

We are thrilled by your high recommendation! It is always our pleasure to welcome our fellow Barbadians to experience all that The Crane has to offer. We couldn’t agree with you more – our views are what memories are made of.

Thank you for taking the time to post this terrific review. We look forward to welcoming you back soon – many more fantastic staycations await!

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Listowel, Ontario, Canada
1 review
5 of 5 stars Reviewed April 30, 2013

It was our first visit to Barbados (friend & I from Toronto Ontario) and we were absolutely thrilled to be there from beginning to end. The room was breathtaking with an amazing view of the ocean. The best part of the whole trip was meeting Cory Grazette who works down at the beach. He was so helpful and showed us around the area which was fantastic - he really made our stay extra special and enjoyable. (Anyone visiting, find him - he's amazing & extremely nice). Overall fantastic trip and will be back for sure!

Room Tip: Ask for Building "5" - best views and the newest building. Close to the Carriage house and...
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, May 3, 2013
Dear Melissa C,

Thank you for taking the time to post this brief but fantastic review. It was truly our pleasure to welcome you to Barbados and The Crane.

Corey was absolutely delighted by your special mention. He, like all of our employees here at The Crane, takes great pride in his duties and always goes above and beyond to ensure that our guests’ expectations are surpassed.

Don’t become strangers! We look forward to welcoming you again soon.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barbados
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

I've visited The Crane on a number of occasions and think it is a wonderful resort. What I love most about this resort are the spacious rooms. They are the biggest hotel rooms that I am aware of on the island. The shopping facilties, restaurants, private and public pools, outdoor facilities and the whole experience of staying there is worth it all. The Sunday morning Gospel Brunch is a "must experience" event.

Room Tip: As long as you're in a room at The Crane, it's perfect. I was on the ground floor with priva...
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, April 30, 2013
Dear Cheryl H,

Thank you for taking the time to post this fantastic review! It is always a special pleasure to welcome our fellow Barbadians to experience all that The Crane has to offer.

The Crane’s spacious and well-appointed suites, coupled with an abundance of world-class services and amenities, definitely provide all of the elements necessary for a “great holiday.”

We are so thrilled you enjoyed yet another stay with us and look forward to welcoming you back very soon.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2013

We booked the Sunday gospel breakfast and it was fab!!...there's everything you could want from a buffet breakfast .. Staff were very helpful ... Try and go for the 9am sitting you get better seats ... Highly recommended!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, April 30, 2013
Dear cayenne1812,

Thank you for this rave review! L’Azure’s breathtaking views, sumptuous menu and delightful gospel choirs have made the Sunday Gospel Breakfast become a tradition for Barbadians and repeat visitors to the island alike.

We look forward to welcoming you back soon to experience even more of what The Crane has to offer.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Crane Residential Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Crane Residential Resort

Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Crane Residential Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Perched dramatically on the cliffs of Barbados' pristine south-east coast, The Crane Residential Resort, established since 1887, is the island's oldest operating hotel. Transformed into a world-class luxury resort, The Crane features ultra-spacious, fully appointed ocean-view one & two bedroom suites and three bedroom Penthouses, many with their own private plunge-pool. Facilities include the acclaimed Zen Restaurant serving classic Thai and Japanese cuisine and the consistently popular L'Azure Restaurant. The casual Carriage House Pool Side restaurant is another favourite along with D'Onofrio's Trattoria located in 'The Village' which offers duty free shopping, a General Store, Bar 1887 (with nightly live entertainment) and The Village Cafe. Last but not least is Crane Beach voted by Lifestyle's of The Rich and Famous as one of the Top Ten most beautiful beaches in the world, now with a fabulous Beach Grill! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, getaroom.com, Despegar.com, Travelocity, Hotels.com, Odigeo, Regatta Hotels, Tingo and Jetsetter so you can book your The Crane Residential Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Residential Resort Barbados/Saint Philip Parish

Owners: What's your side of the story?

If you own or manage The Crane Residential Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.