If you want a beautiful hotel, lush landscaping, a perfect view, wonderful hospitality, and a romantic setting - this is the place for you!
First - let me say we were very nervous to book this trip due to some of the reviews we read. Reading through some of them again - I am convinced they were at another hotel called The Crane! Some of them are also very funny to us now - (like the review that spoke of the finish coming off of the hard wood floors). The historic hotel was built in 1887 - how they have kept it in the condition it's in is beyond me!!
Check In: We processed our paperwork in a temporary reception area when we checked in - our room was available (3 hours early) and we were ushered straight in. On the way we stopped to get two complementary rum punches - which were wonderful after 10 hours of traveling!
Our Room: We stayed in the historic hotel - room 14. The view was AMAZING! We were looking at the promotional literature in the room and realized they had to have taken the pictures from the room we were in. There were two huge windows that had a view of the historic pool area and Crane beach. When you went on the balcony you could see the pool, Crane beach and a large expanse of ocean to the right. We never needed A/C during the day - most rooms do not come with A/C in the historic building - however, although our main living quarters did not have AC - our bedroom did. We only used it at night. There was a CONSTANT cool breeze during the day. The room itself was gorgeous - and we loved the fact it was in the historic hotel. We had friends who stayed in the residences and although it had newer features (granite countertops) our suite felt larger and more open.
The Restaurants: We ate at Zen one night - the food was GREAT! The service is slower than we are used to - however, we think it's part of the local culture. We also attended the Gospel Brunch - food and singers were fantastic. Out of a possible 10 - we would both give it about an 8.
The Beach: LOVED the beach - it never felt crowded and the sand is pink! There are also cliffs you can jump off into the water. There were a few guys trying to sell jewelry - if you told them no they didn't come back again.
The Service: Overall I would say the service was great. They did have a mix-up in room service one morning. We had ordered breakfast to be delivered at 8:00 and never recieved it. The order never made it to the restaurant - we spoke to them and ended up going to the restaurant to eat. It did take awhile to get our food. Other than that - our taxi's arrived promptly - (ask for Steve - we called him every time we needed to go somewhere or be picked up). The front desk was great - even going as far as to find a camera that would read our memory card so we could free up space.
The Location: The Crane is located away from EVERYTHING! If you are into partying, being around a ton of people, and being entertained, this is not the place for you. We took a cab into The Gap ($25US each way) two evenings. The Crane was perfect for us because we felt isolated from most everything - but could still go out and party (Jumbies is great!!!) if we wanted to. We will probably go back just to eat at Pisces (a restaurant in The Gap).
Highlights: We went on a Cool Running catamaran trip on Saturday - loved it so much that we went back on Monday. It was WONDERFUL. The crew is excellent - 5 hours of boating - all the drinks and food you can handle. They also pick you up at the hotel - The Crane folks are the first people picked up - so you get to see a lot of the other accomodations - again - from outside appearances The Crane had all of these beat hands down!!
Construction: We were nervous about this when we booked the trip. We could not hear the construction from the pools - beach - or our room most of the time. Out of the 5 days we were there we only heard it in our room the day we left. The staff did deliver a letter saying there would be intermittent noise on that day. Everything was tarped off - and the ground's staff were always smiling and always very pleasant.
Overall, it was a great trip and we could not have been more pleased. It will be interesting to see what the Crane looks like in 5 or 10 years - the one concern we had is if the beach will be able to support all of the new buildings they are putting up. Only time will tell!









Value
Check in / front desk






Check in / front desk




