The Crane is a sprawling resort on the island's east coast that is currently undergoing expansion, although that did not have any negative impact on our time there. We stayed for five nights, and there was plenty to do in terms of food (four restaurants, two of which were excellent, Zen and L'Azure) and relaxation. However, the resort is simply far away from the island's high end restaurants or watersports and activities. It's a great place to unwind and relax, the Cliffside scenery is spectacular, the staff is friendly and knowledgeable, the food was good to very good, and the room was huge and extremely comfortable.
On the downside: the place runs on "island time". Nothing is rushed, restaurants that are supposed to open for lunch at noon open closer to 1230. The hot tub near the carriage house is not heated at all, and the place shuts down fairly early in the evenings. Also, on weekends grabbing lunch can be a bit of a chore, as it seems there are too many guests for not enough lunch spots. And as I mentioned, you can expect a fifty to sixty minute cab ride to the island's high end restaurants on the island's east coast.
On the upside: our trip was booked through a third party website that informed us there were no cancellations or scheduling changes. However, when a major snowstorm cut us off by two days, The Crane eventually refunded the portion of our trip we missed. It took some time and many calls, but they did the right thing. BIG points to them for that.