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“Perfect wedding and a wonderful stay” 5 of 5 stars
Review of The Crane Residential Resort

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The Crane Residential Resort
4.0 of 5 Resort   |   Crane Beach | Bridgetown, BB18079, Barbados   |  
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1 review
1 helpful vote 1 helpful vote
“Perfect wedding and a wonderful stay”
5 of 5 stars Reviewed March 12, 2013 via mobile

We recently had our wedding at the crane and also spent 5nights there. We must say it was a fantastic day, the hotel was the perfect setting and the crane out on a brilliant service. Canapés, drinks and the food were just faultless, well some comments from guests were that the rum punches during our cocktail hour were too strong!! But that's certainly not a negative point in my view! Keisha Yearwood the wedding coordinator was just superb on the day, she worked her socks off to ensure everything went as we wanted and that it ran smoothly, which it did considering we had quite a big wedding of 70 people (well big considering we live in the UK).We also used the services of colorbox for our wedding video, which Kemar did superbly!! We absolutely loved the video. Our stay at the crane after the wedding was also just so special. The room was wonderful, with our own pool. Staff made us feel extra special being the newlyweds and we must say dinner at the Zen restaurant was the best Thai food we have eaten! We would most certainly return to the crane again and recommend it to anyone who wants that extra special trip or added luxury for their stay in Barbados

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 20, 2013
Dear SimoneJB,

Congratulations on your recent nuptials! We are thrilled you enjoyed a “perfect wedding and a wonderful stay” with us at The Crane. I communicated your praise to Keisha and she was absolutely delighted by your special mention.

Colorbox Photo Studio certainly has been a welcome addition to The Crane allowing guests to capture their Crane memories for posterity.

Thank you for taking the time to post this wonderful review and we look forward to welcoming you back to celebrate many anniversaries to come!

Warm wishes,
Michael Phillips
General Manager
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1,602 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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Montreal
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 11, 2013

We just returned from a wonderful vacation at The Crane. There are so many things that I could tell you about this property. We stayed as a family in the Penthouse suite of building 9. It was absolutely amazing and the views were breathtaking. A gorgeous sunrise every morning. More than enough space and bathrooms for a family of 5.

The grounds were beautiful and very expansive. You could walk around the grounds for over an hour, discovering all the pools and pathways that The Crane has to offer and taking some pretty amazing pictures.

I love the history of the Crane as well. It was a port for the ships from Europe and because it is situated so high on a cliff, there was an actual Crane that would raise and lower the merchandise. There was a hotel built on the top of this cliff and it is still there today. You can rent the rooms in the original hotel. And the restaurant The Carriage House, was the original carriage house where the horses and carriage were kept. One more tidbit of history. Back in the day when the women weren't allowed to be seen by men while in the ocean, there was a stairway that was built for the women to reach Crane beach. Parts of it are still there today! Really neat.

Aside from the cool history, The Crane has everything going for it. Private pools where you have no problem finding a chair, restaurants that are really great, a village where you can buy almost everything you would need and 1 of the top 10 most beautiful beaches in the world. Crane beach does have some pretty powerful waves, so it's a little nerve wracking for parents of younger kids. But the older kids and adults really loved the body surfing and boogie boarding that can be enjoyed here.

The Crane really had everything you could possibly want on a holiday. And the staff at the Crane were very accommodating, helpful and friendly. Especially Cory at the beach hut. He was there every morning with a smile and a helping hand. And whenever you needed a drink or some food, he was there for you all day. The guy was amazing. He even gave my hubby fishing advice on the days when my husband would throw a line in off the rocks. He added a lot to the ease of being on the beach.

And a final shout out to Sandra and her cleaning crew for keeping our place clean and tidy and for helping us out on our last day.

All in all it was a great vacation for the family and we will definitely go back if the opportunity arises.

Room Tip: We stayed in the Penthouse of building 9. It was spectacular. We had ocean breezes all day so no n...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 20, 2013
DKEVERYDAY,

Thank you for taking the time to post this detailed review – you really haven’t much for me to add! We too are extremely humbled by the tremendous piece of Barbadian history we have inherited in The Crane. In fact, you’ll be pleased to learn that an Art Gallery dedicated to preserving the history of the resort over the past 125 years is scheduled to open soon in Crane Village!

Sandra and Corey were both delighted by your special mention. They each exemplify the typical Crane employee – warm, friendly and helpful. It was their pleasure to welcome you to share in our small piece of paradise.

We are thrilled you enjoyed a fantastic family vacation with us and we hope to see you all again soon!

Warm wishes,
Michael Phillips
General Manager
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2013

My husband and I spent our honeymoon at the Crane and it was the most amazing resort I have ever visited. I have been to numerous Caribbean island resorts and this one surpasses every expectation. We plan on returning again and loved it so much that we are considering a time share here! The rooms are gorgeous and from he second you arrive the staff goes above and beyond to accommodate your every need.

The restaurants at this resort are the best! The seafood is amazing and the vegetables are locally grown, so you can tell you are eating fresh, delicious food every single meal.

Everything you need from activities to shopping to dining are at this resort so there is really no reason to leave. Oh yes, allow me to mention that the crane beach is one if the best in the world!!!!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 11, 2013
Dear Cara n,

Thank you for taking the time to post this fantastic review! We are delighted you opted to create those first special memories of your lives together with us at The Crane. It was truly our pleasure to surpass your every expectation.

We are also thrilled you are considering joining our shared ownership programme. I’m sure you’ll find that we offer the world’s best value in luxury shared ownership.

It certainly sounds as though you have fallen in love with The Crane and we look forward to welcoming you back – for many years to come!

Warm wishes,
Michael Phillips
General Manager
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New Jersey
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 8, 2013

We really enjoyed our vacation at the Crane in February and are glad we went, but wouldn't rush back. It was our second time in Barbados, first time at The Crane. It is about a 45 min drive from the fabulous restaurants and activities of the west coast, which is a sort of big deal since the restaurant options on site leave much to be desired. It just depends what you are looking for. There are really no dining options for breakfast other than your room or L'Azure. The breakfasts were just average and either buffet or a la carte depending on the occupancy of the resort. Menu was the same daily and frankly, boring.

Lunch options were good. L'Azure did a nice job at lunch time however,on Valentines Day, despite the fact that we were guests at the hotel, it was pouring rain and the only other restaurant open for lunch was mostly open air and overflowing with patrons in the covered areas, we were refused a table at L'Azure as we did not have a reservation for lunch! As a guest at the hotel, I would think that they should be a little more accommodating. Especially since most of the tables were empty. Their reservation book was in clear view and they could have accommodated us, it was just the two of us. If we had been informed that we must make reservations for lunch that day due to it being Valentine's Day, we would have had no problem doing so. The Carriage house had the best food and best service but was only open for lunch. D'Onofrios only open on certain days for lunch, but very good. The beach bar served nice salads and sandwiches. Our favorite was to walk down the street to Cutters, although they do have delivery service to Crane beach!

For dinners, Zen was just ok. D'Onofrios was our late night pizza go to - especially after having a very poor experience at L'Azure. Most nights we took a cab to dinner and were able to find some excellent options within the 20 minute range. Champers and Brown Sugar were excellent and we would have gone back to one of them had we not wasted a night on L'Azure. Most of the guests we spoke to that week felt the same regarding L'Azure.

We were in building 9 in an oceanview 1BR suite with plunge pool. While we liked our location, the room was tired and in need of some refurbishing. The plunge pool was too cold to use and overlooked a shed with hoses and spare parts, etc in full view. Really that could be addressed with minimal expense! As for the past reviews where people had complained of mold and dirty windows, yes it's there, but the window situation is understandable with the salt air and constant breeze. For the most part it was as clean as could be expected, it did look as though they tried to address the mold situation in the ceilings. Did we see roaches? Yes. One in the room and many out by the main pool. They really should have cleaned them up they were all along the path. It is the tropics, they do thrive there, but really...clean them up. The showers had excellent pressure and temperature. Air conditioner wasn't working when we arrived. A quick call and someone was right there to fix it. The constant breeze was lovely and we found ourselves using the air only to get ready to go out and to sleep at night.

The pools were disgusting and in need of some algaecide. First time we have gone away and had no desire to step foot in the pool. The beach however, makes up for most everything. We did a few excursions - Cool Runnings was a lot of fun. The concierge staff was efficient in handling everything from excursions to dinner reservations to taxis.

The spa was excellent and we had a wonderful couples massage. The fitness center had the basics and was clean and in good repair. Shame it doesn't have a view.

Overall, the resort was nice and the staff, other than at dinner in L'Azure, friendy and helpful. I was glad we had a discounted rate and breakfast included, as if we had paid full price for accommodations and breakfast, I would have been a little disturbed at some of the experiences. I wouldn't discourage anyone from staying here, but I think there are other places I'd recommend first.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 12, 2013
Dear longing4sun,

We appreciate you taking the time to post this comprehensive review of your Crane experience. While we are pleased you had an enjoyable time with us overall, we have taken note of the highlighted areas in which you suggested improvements.

The Crane’s location on the South East coast of the island is perfect for those who simply wish to relax while on their Barbados vacation. To this end, we have introduced all of the imaginable amenities and services into one location, eliminating the need for guests to leave the resort, save to explore the island.

Were disappointed that this stay fell short of your expectations and hope you will allow us another opportunity to create the true Crane experience for you.

Warm wishes,
Michael Phillips
General Manager
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2013

We stayed in a two bedroom garden villa with another couple. Booked one excursion with the concierge on the boat cool runnings. Great breakfast spot right down the road at Cutters (they also deliver). Great rum punch at the beach, also, locals sell fresh coconut drinks for 5 us. The accomidations, staff, and grounds where amazing. Already planning a return trip.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 11, 2013
Dear Baxelr,

Thank you for this brief but wonderful review! It definitely sounds as though you have indeed discovered “an excellent vacation spot” here with us at The Crane.

It was our pleasure to welcome you and we look forward to sharing even more of what The Crane and Barbados has to offer.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire, UK
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 7, 2013

My wife and I returned to stay at the Crane Resort in January 2013 and in February I was delighted to meet again a Canadian guest and his wife. Although no-one could have predicted it last year, he had made a full recovery, from a cardiac arrest and heart attack which occurred on a my previous visit to the Crane in 2012. It was very gratifying. On that occasion I was called, as a retired British hospital consultant, to attend this guest's room urgently. He had collapsed unconscious blue not breathing and pulse-less. His wife was very distressed, and it was quite a nerve wracking experience for us all, because the rush hour delayed the ambulance from Bridgetown by well up to forty five minutes. Fortunately my role was mainly to reassure the family and support to the Crane staff. Amanda and Shane did all the right things, were well equipped and trained, but occasionally I was able to give them little pointers based on experience. He was still very ill when he eventually went away in the ambulance.

This year an ambulance is based at the airport fairly nearby, and when my wife needed medical attention at the new state of the art Coverly medical centre about 5 Kilometres away, she was promptly and well attended by a doctor, nurses, physiotherapist, pharmacist and had an X-Ray on site. These improvements are very reassuring to older travellers.

Apart from these events we had a wonderful visit to the Crane this year, marvellous location, friendly helpful staff, great food. There are four restaurants but the rooms are also self catering. They often have brilliant ocean views and the Garden suites are also very well appointed. Views are obviously better higher in the buildings. Some rooms have individual pools but the Resort has six pools, 2 or 3 three suitable for children but the main pool is deep and appropriate for serious swimming. I was able to take aerial pictures of the Crane from the pillion of a Microlight and also from the Ocean while swimming from Crane Beach to the neighbouring and equally beautiful Foul Bay with other guests. There is plenty to do here, but don't come if you require on-site jet skis, disco or karaoke, you have go a few miles away for those, though there is gentle music in the bar.

Room Tip: Wide range to choose from. select carefully according to your requirements and budget
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 11, 2013
Dear Jimmysboy,

Thank you for taking the time to post this great review. We share in the gratification you felt at seeing the full recovery of the Canadian gentleman. Amanda and Shane certainly played key roles in his resuscitation and were thrilled by your commendation.

We do hope your wife is doing well and appreciate you sharing the recent developments in the availability of nearby medical facilities, as this will go a long way to reassure some of our more senior guests.

Overall, its sounds like you had another wonderful stay with us at The Crane. We would love if you could share the beautiful images you captured with the rest of the Crane community on Facebook.

It was our pleasure to welcome you back and look forward to seeing you again soon!

Warm wishes,
Michael Phillips
General Manager
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Stone Mountain, Georgia
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 5, 2013

The Crane is not by any means a cookie cutter type of property. Since I am travel agent/meeting planner specializing in Barbados I have toured the Crane on 2 previous occasions. What set this visit apart from the other site inspections was that I actually had the opportunity to stay here. The setting alone on a bluff overlooking one of the world's most scenic beaches in addition to the lush gardens and village are worth a visit even if just for a meal. Now to the best part the accommodations. We had an enormous One-Bedroom unit with private plunge pool and gigantic jacuzzi tub. The mahogany furnished bedrooms and living area combined old world with contemporary and it really works. The full kitchen was definitely a treat especially if you bought your own groceries. Dining can be expensive at the Crane. Another reason this visit was special was the staff. Previously most were at best luke warm, this time there was an air of graciousness
and appreciation. This should be on everyone's "to do" list in Barbados.

Room Tip: The Residence by the Sea are closer to the village and beach.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, March 7, 2013
Dear CaribbeanTA,

Thank you for taking the time to post this fantastic review. We are thrilled to have made your Barbados “to do” list. It is especially heartening to receive this rave review from a seasoned industry professional.

The Crane really does have a lot to offer to both leisure and business travellers. With world-class accommodations, meeting spaces and amenities combined with attentive service, travellers within either category are sure to have fantastic experiences.

It was our pleasure to welcome you back to The Crane and we hope to have another opportunity to do so in the near future.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crane Residential Resort

Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crane Residential Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Perched dramatically on the cliffs of Barbados' pristine south-east coast, The Crane Residential Resort, established since 1887, is the island's oldest operating hotel. Transformed into a world-class luxury resort, The Crane features ultra-spacious, fully appointed ocean-view one & two bedroom suites and three bedroom Penthouses, many with their own private plunge-pool. Facilities include the acclaimed Zen Restaurant serving classic Thai and Japanese cuisine and the consistently popular L'Azure Restaurant. The casual Carriage House Pool Side restaurant is another favourite along with D'Onofrio's Trattoria located in 'The Village' which offers duty free shopping, a General Store, Bar 1887 (with nightly live entertainment) and The Village Cafe. Last but not least is Crane Beach voted by Lifestyle's of The Rich and Famous as one of the Top Ten most beautiful beaches in the world, now with a fabulous Beach Grill! ... more   less 
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Residential Resort Barbados/Saint Philip Parish

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