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The Crane Residential Resort: Traveler Reviews

4.0 of 5
Crane Beach | Bridgetown, BB18079, Barbados
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The Crane Residential Resort
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1,240 reviews from our community

Traveler rating
    709
    298
    86
    72
    75
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Families
266
 
Couples
630
 
Solo
31
 
Business
37
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best trip ever”
5 of 5 stars Reviewed February 8, 2013 via mobile

My boyfriend and I were planning a romantic trip to Caribbean. Barbados was my decision, but Crane was a surprise for me. Best surprise ever!!! This hotel is the most beautiful I've ever seen (believe me, I've been all over the world!). Pink sand was like WOW! Laying down at their own beach with rum punch with all the beauty around - was like a honeymoon! Our room was big with a terrace at the beach front. Monkeys and hummingbird were our morning guests))) ..There are no words to express all fillings that The Crane gave to us! It was the most lovely trip ever, only because of this hotel! We are very thankful and wish to come back again!

Stayed March 2012, traveled as a couple
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Ask Kristina N about The Crane Residential Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review
February 14, 2013
Dear Kristina N,

Thank you for this fantastic review. I am delighted that you enjoyed your surprise trip to The Crane.

It’s heart warming to know that you have described us as the ‘best trip ever’ especially when compared to your past travels. We encourage our guests to simply relax, and enjoy the beauty and sounds that this side of the island offers, and it seems you did just that!

With breathtaking views, an array of dining options, resort spa, fitness centre, The Crane Village, a café, flood lit tennis courts and one of the world’s top 10 beaches we work hard to create exceptional value for all of our guests.

We thank you for choosing The Crane for your Barbados holiday and certainly look forward to welcoming you again soon.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beijing, china
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Amazing Daytrip”
5 of 5 stars Reviewed February 6, 2013

I didn't stay at the Crane, but after reading some negative comments about the way daytrippers were received, I wanted to relay the experience I had earlier today. I'm here with a group of fellow grad students who have been studying in Barbados for the past few weeks. On our first real day off, we bused it over from Oistins to check out Crane beach. The beach, though not a great swimming option, was stunning. Umbrella and chair sets were a bit expensive at 20 dollars US, but we got there early and kept them all day. We were given no resistance as far as accessing the resort (weren't asked to pay anything) and enjoyed a great lunch at the Carriage House. One of my friends had a birthday, and completely unsolicited she received a free cocktail and dessert, even though it was clear we weren't guests. We were treated great by the staff there and it made what was for us quite a splurge an enjoyable experience. Coffee shop with very reasonable prices made for a great mid afternoon treat. Iced coffee has been a hard thing to come by in Barbados for less than a small fortune. The only critical note I'd make is that the glass plating on the beach elevator is in desperate need of a wash. I'll probably never be able to afford to stay there, but will definitely visit again on this trip or the next.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask lebsam11 about The Crane Residential Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review
February 12, 2013
Dear lebsam11,

We are delighted that you had an opportunity to experience The Crane for the day. The entry to the resort is $12.50USD per person and is 100% refundable in food and beverage. Our policy is just to encourage guests to use the restaurants, so anyone coming to do just that is not required to pay an entry fee.

The Carriage House is certainly a fantastic option for light lunch with a view overlooking the 1.5 acre pool complex as well as views of the Atlantic Ocean.

Our Village Café is the perfect way to cool off from the afternoon temperatures here on the island. The best part is that everything is made right here on property.

We have also taken your comments regarding the beach elevator into consideration. Even though the elevator is cleaned twice daily, the salt spray is relentless and quickly builds up.

Belated birthday greetings are also in order for your friend from the entire team at The Crane!

Warm wishes,
Michael Phillips
General Manager
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São Paulo
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Marvelous experience”
5 of 5 stars Reviewed February 6, 2013

I spent a week at the Crane, Barbados, with my family. It was excellent in all aspects. Accomodation was fantastic, we had a wonderful view from the Crane beach, the rooms were spotless clean and the service at the hotel was good even though we were there on Xmas and they had fewer employees. The resort restaurants were also fantastic, we had great food and wine and charming environments. Pool is enrmous and amazing. We are definitely going back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ana_Bertelli about The Crane Residential Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review
February 14, 2013
Dear Ana_Bertelli,

Thank you for this short but delightful review, we are certainly happy that you and your entire family had a wonderful stay with us over the holidays. Our ocean front residences feature stunning views of the Atlantic Ocean and our housekeeping department works tirelessly to ensure that these rooms are cleaned to the highest standards.

With four restaurants on property, we offer an array of dining options from classic Thai and Japanese cuisine to delectable cuisine from southern Italy.

It has been our pleasure to welcome you to The Crane and we look forward to your next visit!

Warm wishes,
Michael Phillips
General Manager
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Stay at the Crane”
5 of 5 stars Reviewed February 5, 2013

My wife and I stayed at the Crane in January of 2011 (note 2011, not 2013). We've traveled to a few other places in the Caribbean and this was definitely one of our favorites. We were looking to relax by the beach, pool and bar and this is definitely the place for that. It's a bit secluded, but we found that to be a very good thing. Being isolated in a beautiful place, with a lovely room and view, staffed by really kind and helpful people is a good thing--as long as you like your traveling companion (I got lucky there). The rooms are very spacious, and the plunge pool (although a bit cold at times) is an absolute must. I rarely go back to the same hotel but if I do go back to Barbados, i would absolutely stay at the Crane again.

Room Tip: Ask for a plunge pool, and a room with a balcony overlooking the water (not the parking lot)
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask thayer1974 about The Crane Residential Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review
February 12, 2013
Dear thayer1974,

It was certainly a pleasure to have both you and your wife stay us. We often say to our guests that ‘relaxation’ is spoken here and if you are looking to disappear and just kick back, then The Crane is the perfect place for you.

We are happy that you enjoyed your one bedroom suite with plunge pool and we look forward to welcoming you again on your next Barbados vacation.

Warm wishes,
Michael Phillips
General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Soooo nice”
5 of 5 stars Reviewed February 3, 2013 via mobile

Really expensive, but worth the money. This is The 5* hotel all over its plush, grand, massive complex which is so clean just amazing in every way. The rooms are to die for, contemporary colours mixed with solid woods making it feel homely too. People you NEED to stay here if you ever visit Barbados

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Yolo79 about The Crane Residential Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review
February 4, 2013
Dear Yolo79,

Thank you for this brief but rave review! It certainly sounds as though The Crane met and surpassed your expectations, especially with our grand, luxuriously appointed suites.

It was a pleasure to have you and we certainly hope to welcome you again soon.

Warm wishes,
Michael Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Crane Residential Resort

Also Known As:
The Crane Residential Hotel Saint Philip
The Crane Residential Hotel
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel
Crane Hotel Barbados
Crane Resort Barbados
The Crane Residential Resort Barbados/Saint Philip Parish
Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Region: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Saint Philip Parish
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Perched dramatically on the cliffs of Barbados' pristine south-east coast, The Crane Residential Resort, established since 1887, is the island's oldest operating hotel. Transformed into a world-class luxury resort, The Crane features ultra-spacious, fully appointed ocean-view one & two bedroom suites and three bedroom Penthouses, many with their own private plunge-pool. Facilities include the acclaimed Zen Restaurant serving classic Thai and Japanese cuisine and the consistently popular L'Azure Restaurant. The casual Carriage House Pool Side restaurant is another favourite along with D'Onofrio's Trattoria located in 'The Village' which offers duty free shopping, a General Store, Bar 1887 (with nightly live entertainment) and The Village Cafe. Last but not least is Crane Beach voted by Lifestyle's of The Rich and Famous as one of the Top Ten most beautiful beaches in the world, now with a fabulous Beach Grill! ... more   less 
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