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“A day pass at The Crane is a great deal” 5 of 5 stars
Review of The Crane Residential Resort

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The Crane Residential Resort
4.0 of 5 Resort   |   Crane Beach | Bridgetown, BB18079, Barbados   |  
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Ottawa
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
“A day pass at The Crane is a great deal”
5 of 5 stars Reviewed January 18, 2013

We spend the day yesterday at The Crane. They have an unadvertised deal where you can spend the day at The Crane for $25 BBD ($12.50 US). You get access to the beach and the money you spend can be used as a credit at their restaurants. We also checked out the pools.

The beach at The Crane (Crane beach) is pretty nice though the surf can be a little harsh (though fun to play in). The grounds are also very nice. While the pools look really nice, I have to say they are disappointing as they are too shallow. While they say four feet, they are really three feet, (unless I've been 8 feet tall).

We had lunch at the Azure restaurant overlooking the beach.

Since your entry fee gives you equal credit at the restaurants, you can view it as almost a free day and as such I have to recommend it.

We can in from Hastings so the bus ride was about 40 minutes exactly. The bus stops right in front of the Crane.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 22, 2013
Dear Fr3Incr,

We are delighted you took advantage of our Day Pass which grants easy access to the spectacular Crane Beach as well as a BDS $25 credit towards food & beverage in any of our restaurants and bars.

It is always our pleasure to welcome guests of other hotels to The Crane to experience all that we have to offer. With five amazing pools (which are open to our resident guests only), there are options of water as deep as 10ft in our Historic Pool to as shallow as 3ft in the children’s section of the multi-pool complex.

Thank you for this rave review. We do hope you will visit us again – next time as a resident guest.

Warm wishes,
Michael Phillips
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
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TORONTO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2013

We spend a week at The Crane in August 2012 and really liked our room - high ceilings and a view out of this world! We left the windows open at night and did not have to turn on the air conditioning at all (beware if you do - they charge you per minute and it would be a hefty fee if you left it on all week). The surroundings of the resort are top notch. They are expanding the hotel though, so there is construction during the day and lots of workers taking care of the grounds. The resort is quite far removed from the action, but there is a shuttle that goes into Oistens on Friday evenings for the fish fry which I would definitely recomment (and this comes from a vegetarian!)... lots of fun and our favourite night out. There is also a shuttle that goes from the hotel into town to shop one morning. Cabs can be expensive ($50USD per way), so the shuttles are great. The service at the restaurants on the resort was very slow and the food was meh. We took advantage of the kitchen facilities and had some meals in.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 22, 2013
Dear TorontoSunnyD,

Thank you for taking the time to post this fantastic review. It definitely sounds as though you had an enjoyable time with us at The Crane and in Barbados overall.

We are thrilled that you took advantage of the cooling trade winds that circulate our suites. However, I must point out that the AC charge, to which you refer, is not applicable to all guests. Only Members of our Shared Ownership Programme and guests who have exchanged via the RCI Points network are subject to this charge.

You’ll also be pleased to learn that since your stay in August, we have made several improvements to both the food & service in our restaurants. We hope to welcome you back very soon to experience these changes and more!

Warm wishes,
Michael Phillips
General Manager
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SI NY
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2013

This was our second trip to The Crane. We went in November 2012 for our 25th anniversary. Ee wanted to go to a special place. The Crane is a very special place. We love it there. We had a beautiful ocean front room. Thank you Mr. Korey Boyce for the upgrade, very grateful for that.

The grounds and views of the ocean are outstanding. Having breakfast at L'Azure while looking at the beautiful beach is breathtaking. As for the beach itself, it is outstanding. Beautiful pink sand and plenty of chairs with umbrellas. We were unable to go int o the ocean though. It was way to rough for us. Very few people actually went in. If you want a calm beach, go to Accra or Miami Beach, both wonderful.

We enjoyed all the restaurants, L'Azure and Zen our our favorites and both with gorgeous views of the beach.

The pool was great. As full as the resort was, you could always find a quiet place. I do agree with a prior post about the "towel cards". One towel per person and only if you have a card is a little silly for a 5 star resort in my opinion. We like one towel for the chair and one to dry off with, not possible with this system.

We found the staff to be extremely friendly, both times we were there in fact. Day or night if you walked past a staff member they would always have a smile and say hello. Housekeeping did a wonderful job everyday.

We are planning our next trip there as we speak.

Room Tip: Ocean View
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 17, 2013
Dear SITravellerSiNy,

Congratulations on your 25th wedding anniversary! It was Korey’s pleasure to do anything he could to ensure that you and your wife enjoyed such a momentous occasion with us. It definitely sounds like you had an enjoyable time overall.

On the days when the red flag is flying, we definitely advise swimmers to avoid the waves. However, Crane Beach is actually the safest swimming venue on the Atlantic side of the island. With a natural encircling coral reef that breaks the waves as well as a daily lifeguard presence, Crane Beach makes for an invigorating but safe swimming experience.

We implemented the towel card system as a control measure. However, we do appreciate your feedback and will be reviewing the system.

Thank you for taking the time to post this review. We look forward to welcoming you back soon!

Warm wishes,
Michael Phillips
General Manager
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Edmonton, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 13, 2013

My husband and I spent a week at The Crane in Building 5. Although the unit was a bit older, it was very well maintained and extremely spacious for a studio. The bed was very comfortable, the veranda was lovely, and the bathroom huge! We didn't see one bug, but did have a small finch visit us everyday from the garden. The grounds are beautiful and the singing of tree frogs was a refreshing reminder that we were in the tropics. Although the pools were a bit murky they were a welcome relief from the hot sun. We found the beach to be gorgeous to look at but too rough to go in. We had a car which was perfect, because we got to see a lot of the island and went into Oistins for fish almost every evening. Such a wonderful island and a memorable vacation at The Crane. We would most definitely visit again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 14, 2013
Dear trini152,

Thank you for taking the time to post this fantastic review. We are delighted that you enjoyed your Junior Garden View suite, which features many of the amenities of our larger suites but in a more intimate setting – perfect for couples!

We do apologise if our pools’ appearances were anything less than crystal clear. Please be assured that in addition to a daily cleaning rotation, our pools are subject to regularly scheduled deep cleanses. You’ll also be pleased to learn that Crane Beach is not only beautiful but is also the safest swimming venue on this side of the island. With a natural encircling coral reef that breaks the waves and a daily lifeguard presence, Crane Beach makes for a safe and exhilarating swimming experience.

Again, thank you for posting this review. We hope to welcome you again soon!

Warm wishes,
Michael Phillips
General Manager
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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 12, 2013 via mobile

Whilst there is a touch of faulty towers about the restaurant lazure it's a super place to relax and unwind. Julie is a true gem, straight talking and incredibly helpful. If they upped their game on the service front they could be up there with the west coast hotels, although for the time being there is still quite a gap, no pun intended. The staff are really friendly, but the GM needs to focus on service levels.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 14, 2013
Dear PatG657,

I appreciate your vote of confidence and I wish to assure you that my entire Management team remains committed to improving and maintaining the service levels throughout the resort.

Julie was thrilled by your special mention! She is indeed a gem with her warm and affable personality that has won the hearts of many guests over the years.

We hope to welcome you back soon to enjoy even more of what The Crane and Barbados has to offer.

Warm wishes,
Michael Phillips
General Manager
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Lynchburg, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2013

Stayed at the hotel for our honeymoon during the week of Oct 21-28. WOW WOW WOW. I have been to many resorts and this tops my list!! The staff were over the top friendly both in the hotel and the restaurants!! The ladies at the activities desk made our trip over the top exciting. They set up scuba diving at Rogers Scuba Shack, Zip line and 4x4 tours, a night at Oystens (local dive) and a unforgettable tour with turtle swimming!!!

I will say that the spa ladies can at least fake a smile!! After the computer just "dropped" our booked spot early in the week, we had to re-book later in the week, which meant wearing tons more sunscreen all week to prohibit sunburn. My new wife and I were not happy- HOWEVER- the lady at the activities desk looked out for our interest. She rectified the situation, while acknowledging the issue, apologized and earned back our respect. Can’t say much for the spa personal!!! They discounted the massage and we left with a smile!! Nice recovery (Thanks to the tall, thin activities clerk- sorry I forgot your name) . The room was in great condition and the plunge pool cleaned 3 times during our visit!! We will be back with friends the next time we are on the island!! I am now a rum punch fan!!
Nice job!!

Room Tip: Stay in the garden on the top level. Cheaper and you can see the ocean from the top deck!!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 11, 2013
Dear PeachesPJD,

Congratulations on your recent nuptials! It sounds like you had an enviable time overall with us at The Crane and we are thrilled to have made the top of your list.

We do apologise for your initially disappointing spa experience. I assure you that this is not a regular occurrence as our Spa ladies are usually quite friendly and accommodating. However, I’m thrilled Karimah was able to recover the experience for you and she was thrilled by your special mention!

Thank you for taking the time to post this great review. We look forward to welcoming you and your friends back to The Crane soon!

Warm wishes,
Michael Phillips
General Manager
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Ottawa
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2013

We arrived at the Crane on Christmas Day and were immediately greeted by friendly staff and equally friendly complimentary rum punches. Afterwards we were shown to our room: a gorgeous ocean view with two bathrooms, kitchen, dining room, living room and balcony that afforded a 180-degree view of the ocean. It was a stunning outlook; we spent long tracts of time that day and for the duration of our stay just gazing down at the turquoise waves that crashed against the rocks below. At night, the moon and stars lit up the sky and sea. The sight was breathtaking.

Scuba diving was my primary activity during my stay in Barbados, but Juanita at Guest Services helpfully booked me other activities that I could enjoy while I wasn't diving. And although I balked at her playful suggestion of ziplining, I did enjoy the island safari tour that took in stunning prospects of Bathsheba and Little Bay. Jefferson, my driver, provided excellent conversation and company as he drove me to and from Dive Barbados Blue each day. It was a genuine pleasure to meet those two, as well as the others at Guest Services.

Notable food mentions: the Thod Gratiem (jumbo prawns with hot pepper and chopped garlic) at Zen's was superb and the spicy seafood pasta at D'Onofrio's is a must to try if you dine there. Beverage-wise, the bartender at 1887 shook up some wonderfully refreshing drinks (and thank you for the complimentary rum punches on departure!).

The days and nights were full and passed by much too quickly. At the end of our stay, the New Year's Eve masquerade dinner and party provided us with many wonderful memories to start 2013.

The Crane is a beautiful and peaceful retreat, and I hope that my travels will take me back there one day.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Residential Resort, responded to this review, January 11, 2013
Dear tshadforth,

Thank you for taking the time to post this fantastic review! Your description of the view from your spacious suite has left very little for us to add! We couldn’t agree with you more – our suites enjoy ocean views that are beyond compare.

Juanita was delighted to learn that she contributed to your overall enjoyment of your Barbados stay. Her bubbly personality has made her the perfect addition to our Guest Services team.

We were especially thrilled to learn you enjoyed your dining experiences in our Zagat rated Zen and D’Onofrio’s. We would love to welcome you back to enjoy similar experiences in L’Azure and The Carriage House.

Don’t become strangers! We look forward to seeing you again soon!

Warm wishes,
Michael Phillips
General Manager
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Additional Information about The Crane Residential Resort

Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Crane Residential Resort 4*
Official Description (provided by the hotel):
Perched dramatically on the cliffs of Barbados' pristine south-east coast, The Crane Residential Resort, established since 1887, is the island's oldest operating hotel. Transformed into a world-class luxury resort, The Crane features ultra-spacious, fully appointed ocean-view one & two bedroom suites and three bedroom Penthouses, many with their own private plunge-pool. Facilities include the acclaimed Zen Restaurant serving classic Thai and Japanese cuisine and the consistently popular L'Azure Restaurant. The casual Carriage House Pool Side restaurant is another favourite along with D'Onofrio's Trattoria located in 'The Village' which offers duty free shopping, a General Store, Bar 1887 (with nightly live entertainment) and The Village Cafe. Last but not least is Crane Beach voted by Lifestyle's of The Rich and Famous as one of the Top Ten most beautiful beaches in the world, now with a fabulous Beach Grill! ... more   less 
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Residential Resort Barbados/Saint Philip Parish

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