Our day started off beautifully....Liat Airline was a 1/2 early. We arrived at the Crane at 9:30 am and were amazined at how friendly the staff were, how cold the beer was in the General Store. lol . Cheryl upgraded us to a room with a pool and a hot tub...it was fantastic. The service in all the restaurants was excellent as well as the food. The property is amazing....we had a wonderful weekend and are looking forward to returning soon. Our experience was outstanding....thanks to all the Crane staff for making our weekend memorable.

Whitney & Rob

We are long-time visitors to Barbados and The Crane and have really enjoyed the island and the resort each time.
Our room (ocean view with a plunge pool) was heavenly as always and I must mention the absolute terrific service that Diana, our chambermaid, carried out each day. She is an absolute star!
The other positives were the Beach (simply incredible), the Carriage House (great food), 1887 bar (friendly service) and D'Onofrio's (so good we went twice). The gospel breakfast buffet is a must on Sunday mornings as well.
The main negative though was our experience at L'Azure which was nothing short of disgraceful. The food is brilliant but unfortunately the kitchen is let-down by the service staff who were at times dis-interested, dis-honest, rude and not a reflection of the service elsewhere in Barbados or even at the Crane. The service became so bad it was bordering on hilarity at times. The place descended into chaos as other tables left as they had not received any food.
Checking out was slightly onerous as well but that is a minor complaint.
The resort is beautiful and hugely relaxing. If they fix the issues at L'Azure, then I'd recommend the Crane to all and sundry!

The good - nice beach, nice pools, average fitness center. The units are large, nice spAcious bathrooms. The kitchens are ok, missing many items like knifes, cutting boards and the dishwasher doesn't work very well. Balconies very large. The bad the air conditioning does not work at all. I've complained twice and nothing happens. Really in a resort with four diamond rating? I'm writing this review from my unit in building 5 at 4 am because its 83 degrees and I cannot sleep. The air conditiong is set on the lowest setting and I've kept the shutters shut during the day to keep the sunlight out which is sad since there is a great view. The restaurants are good but I will never come here again because of the air conditioning and lack of a response to fix it. 83 degrees is ridiculous. It's a shame because everything else is good.

We have visited Barbados 8 times, and previously stayed at The Sandy Lane or Royal Pavillion. We just returned from a week at The Crane where I booked a 2 bedroom oceanfront suite. We arrived to no welcome, no rum punch, and no orientation. The elevator to our room in The Palmetto building was in need of cleaning. The rooms did not have adequate air conditioning. The bathrooms had extremely poor lighting and the cheapest and smallest of towels. There was no turn down service or bottled water. Two of three toilets did not work well enough. Some batroom windows needed serious cleaning. There were no pool attendants for set up services or food or drink services. Each guest is only allowed one towel, so once you use it for chair coverage you are at a loss for how to dry after a swim. Everywhere we walked we saw some sign of disrepair...workers, machines, orange net fencing. It would seem maintenance should be preformed prior to the beginning of tourist season. On Wednesday we were left a note from management that there would be a planned maintenance on our building for Thanksgiving Day...therefore, no water from 9 to 5. As it turned out we had no hot water all day that Thursday, through 1:00 the following day when we checked out. Had I been told about this planned maintenance when I booked the trip I would not have chosen this resort. Hot water is not a luxury it is a basic provision.

Restaurant service and food were spotty, though Janell was of great service at breakfast. I had requested a birthday mention for Thursday evening, but it was totally forgotten. The best restaurants are not on this side of the island. To travel to the east side is a cab fare of $40 each way.

The resort is situated in a beautiful spot and both the ocean and pool water were enjoyable. The pools could have been better maintained, however.

Overall, I could not recommend this property. It is in serious need of management and maintenance to a higher standard. Though rooms were spacious and staff was friendly, this just could not over compensate for all the shortcomings.