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“A Pleasant Surprise!” 4 of 5 stars
Review of Westminster Hotel

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Westminster Hotel
11-12 East Parade, Rhyl LL18 3AH, Wales   |  
Hotel amenities
Ranked #5 of 6 Hotels in Rhyl
Newcastle
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A Pleasant Surprise!”
4 of 5 stars Reviewed May 6, 2014

We stayed at the Westminster Hotel over the Easter weekend as part of an Urquhart coach tour. A previous trip to Wales proved to be something of a disaster so we were reluctant to return however, we couldn't have been more pleasantly surprised.

As with most coach tours, you aren't going to end up in a 5* hotel but what this hotel does have, in spades, are pleasant, helpful, polite staff who couldn't do enough for you. The food was excellent, always hot and plenty of choice. The rooms were clean and warm. The entertainment was great. We would certainly go back again.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    49
    108
    76
    44
    60
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2014

The position of the hotel was very good .the room whilst basic was adequate.All meals were excellent and served by pleasant and friendly staff. Evening entertainment was very good .The hotel staff were always helpful throughout our stay.It was great value for money.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 5, 2014

Not to be entirely negative, the staff on booking was really nice and helpful. From the outside this hotel looks really promising, however, we only had choice of one sea view room on top floor which is for the smokers. The smell of this room was absolutely vile and needed airing promptly .. not sure why any hotel offers smoking facilities in 2014.

Dated decor, throughout, really needs a revamp, but rhyl isn't really a party town anymore. Thought it overpriced, especially as breakfast is 7.50 more per person and not included in the price. I would neither recommend or dismiss this hotel, for one night and nowhere else to go it's ok, I wouldn't stay more than one night .

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grangemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

We recently stayed at this hotel for 4 nights as part of a coach tour.After reading some other reviews we were a bit apprehensive but don,t listen to snobs,you get what you pay for.We were in room 25 at the back and it was a big,clean room with equally big,clean bathroom.Yes windows are dated and need replaced but our room was so warm we had to turn the heating off.Meals were very good with plenty of choice and the staff were great.We would stay here again if ever in the area.

Room Tip: Room 25 on the 1st floor is large and clean with a huge bathroom.It is also on a slope but this make...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harlow, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 28, 2014

We stayed for 3 nights in this hotel. Our room was on the top floor (4th). Very tiny lift ( taking only max 3 normal size people), was going only to the 3rd floor. From the 3rd to the 4th floor where was our room, there were 18 very steep steps, it wasn't very easy to walk up those stairs with the suitcase and other bags. Before we reached our room we were knackered. The worst thing about our room was the bathroom. We stayed in many hotels but never we had as noisy bathroom as we had in Westminster Hotel. As soon as we opened water tap or flash the toilet, there was a horrible water pipe noise. It sounded like plane taking off. On top of all this we had no hot water in the shower. The window curtain in the room was very thin and was letting in street light in the night and day light in early mornings , Room was only semi-dark, It was very difficult for me to go to sleep. The food was waiter service, There was quite good choice and dining room staff was very friendly. Overall we wouldn't come back to this hotel, too many things were wrong.

Room Tip: Don't take the room on the top floor
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  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 24, 2014

We booked a double room for 2 nights. On arrival, we were told a double room was for 1 person only and it had been given to someone else because of a leak at the hotel, leaving us with no accommodation. No attempt at letting us know before we arrived or trying to find us alternate accommodation. We found management rude and aggressive.

Stayed April 2014, traveled with family
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uckfield, United Kingdom
1 review
4 of 5 stars Reviewed April 19, 2014

Just got back from a 4 night stay at the hotel with friends and family. The hotel is in great location and can walk to the beach within 2 mins. Town centre is same distance with good shops and food. Breakfast at hotel was great with a lot to offer. Rooms are simple and clean with great views of the sea.

Room Tip: Great for family's and kids
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westminster Hotel

Address: 11-12 East Parade, Rhyl LL18 3AH, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Rhyl
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 6 Hotels in Rhyl
Price Range (Based on Average Rates): $
Number of rooms: 142
Reservation Options:
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Also Known As:
Westminster Hotel Rhyl, North Wales

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