We arrived early for our train to blaenau Ffestiniog.the booking office and shop were closed.we tried the cafe door which was open,a lady was filling up the cold drinks,I asked her if the cafe was open,she replied the door would be locked if they were closed,I felt that it was very unwelcoming,as we were about to spend quite a lot on tickets.I ordered toast butter and jam,along with other food and drinks,I asked for brown bread she replied don't know if we have got brown would White do,I said o.k.when it arrived it was very thin brown bread covered in a butter substitute, it was dripping from the bread and no jam.for the money spent it was poor quality.I would recommend the lovley train journey and upgraded to first class well worth the trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 10, 2013
We’re sorry that, unlike the majority of our customers, you didn’t find the spread to your taste, but would point out that individual portions of butter are available on request and that we strive to cater for all dietary requirements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.