I booked this via the laterooms website and then checked tripadvisor - so was somewhat apprehensive. The hotel is being refurbished but should really be closed whilst they sort it out. Rooms 26 & 27 have views of the dining room roof, and disgusting black mouldy baths & showers with no hot water. The dust on the table and mirror was incredible. Given that the hotel only had a handful of guests I didn't quite understand why they had allocated me such a horrid room when other better ones were empty. I complained and was moved to a suite on the third floor which was much better but still needed a good clean. The bed was great though. I had dinner at the hotel, which I thought was fine, until I woke at 1am with stomach pains and then suffered horribly for the next 12 hours. I am not sure if it was the scallops or the water, or dirty cups/glasses in the rooms. It will be beautiful but what good is new decor if the cleanliness standards are not upheld? Breakfast was awful. Lukewarm tea and burned toast. On my second night I bought some food ifrom the local Coop and didn't bother with breakfast. The staff were very friendly and agreed with me about the rooms, but like lots of hotels in rural UK areas, they don't have a permanent team of people who really care about their jobs/the hotel and are only there for money. Oxford Hotels, who own this, need to sort it fast.

Stayed one night . looks great on the outside, run down on the inside, good polish staff, food was ok...but £125 each for the room, dinner and breakfast an then no hot water!! .....what a joke

Lovely setting, hotel looks better in the evening - in a less forgiving light the place is a bit shabby, but not dreadful. However, the cooked Scottish breakfast was inedible, and smelt appalling. Overall, despite breakfast, the location, gardens and the impressive public rooms make the visit memorable, . Don;t know if beds are new but are now very comfortable in rooms 2 and 3. Receptionist had bit of an attitude but could be just that she is foreign. I am writing this review for her, as she didn't ask if we enjoyed our stay. The answer is yes, pretty much .

We decided we wanted to stay in a castle for a romantic couple of days and came across this castle on an internet site. We booked it and THEN read the reviews and to be truthful, after reading them i thought about seeing if we could change it as everyone seemed really negative and was dreading going but fortunately i never told my other half this and thought i would see what it was like when we got there. When we got there in the evening we were really surprised as the trip down the driveway was lovely and the castle quite impressive. We got greeted by a lovely receptionist and got shown to our rooms which were lovely and spacious and NO clanging pipes etc...The next morning we had a great scottish breakfast and the staff could not do enough to help as they were always pleasant and helpful. We stayed for three nights and four days! There is some fantastic walks around the grounds and down towards the lake and NO floating beer cans like someone else stated. The views from the restaurant were amazing. I admit some things did need a lick of paint here and there BUT this is not the Hilton or the Holiday Inn this IS a nineteenth century castle after all!! If you want that kind of luxury maybe look at the 'fake' £400 a night castles!! This castle hotel was lovely and excellent value for money!! The only thing that did dissapoint us was that there was no ghost - well if there is it never appeared for us!